Episodes

  • The Power of Better Questions: Uncovering opportunities through client conversations
    Oct 15 2026

    Rising costs, leave complexity, and changing employee expectations are creating new challenges for employers. For brokers, the key to delivering greater value is better interpreting what clients say — and what they don't — to identify opportunities and new solutions that may fit. Learn how in this episode.

    To learn more on the topic read our latest report here.

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    19 mins
  • A Smoother Start: How brokers can help set clients up for implementation success
    Oct 2 2026

    The sale may close the deal, but implementation helps shape the experience. Discover how brokers can help drive smoother transitions through proactive planning, clear communication, and realistic expectations.

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    12 mins
  • Beyond the Benefits: How the right service model helps strengthen client relationships
    Sep 18 2026

    In this episode, Paige Scott, Head of Client Management, Group Benefits at Guardian, discusses how brokers can help evaluate support needs across different employer segments, match clients with the right service experience, and help position them for success as their organizations grow.

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    17 mins
  • Making the Move: Helping clients transition from Ease to Employee Navigator
    Aug 20 2026

    The Ease to Employee Navigator migration is approaching. Kyle Reese, VP of Sales and Partnerships, Employee Navigator and Trennie Williams, Technology Practice Leader, Guardian discuss client readiness, data cleanup, integrations, timelines, and practical steps brokers can take to support a successful transition.

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    17 mins
  • Ask the Underwriter: Moving from RFP to sale, faster, and simpler
    Aug 11 2026

    Quoting shouldn’t slow the sale — but it often does.

    In this Ask the Underwriter episode, we break down what’s creating delays in supplemental health benefits quoting — and how a more standardized approach helps brokers move faster, reduce back-and-forth, and get to implementation sooner.

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    10 mins
  • Beyond the C-Suite: The role of executive benefits in today’s workforce
    Aug 6 2026

    Register for the Beyond the C-Suite: Rethinking executive benefits for today’s workforce webinar.

    Executive benefits are evolving beyond a small group of senior leaders and becoming a valuable tool for protecting key employees across an organization. In this episode, Mark Pellicano discusses income protection gaps, the role of multi-life disability insurance, and why executive benefits are creating new opportunities for brokers. Tune in to learn how these solutions can help strengthen client relationships, support talent retention, and uncover growth opportunities within existing accounts.

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    21 mins
  • Reimagining Vision Care: A new option from Guardian + XP Health
    Jul 30 2026

    In this episode of The Broker Edge, we explore Guardian’s collaboration with XP Health and what it means for brokers navigating changing expectations around vision care, especially cost, flexibility, and ease of use.

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    18 mins
  • Get Up to Speed on Absence with Guardian's Broker Absence Management Academy
    Jul 22 2026
    Register for the Guardian Broker Absence Management Academy.

    Absence is becoming a bigger part of client conversations, but finding time to build knowledge in this area can be challenging. Enter the Guardian Broker Absence Management Academy. Learn how the Academy helps brokers gain practical absence management insights on their own schedule and discover how to get started.

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    14 mins