In this episode, Jaden is out, so James sits down with special guests Paul and his wife, Jen, to discuss big changes happening within the company, the power of having the right team, and how James and Jen manage to work together every day.
Key Discussion Points:
Empowering the Team:
Paul, who has been with the company for about three years, recently shifted from Vice President of Dispositions to overseeing both dispositions and acquisitions, with all acquisition agents now reporting to him. This change was made to empower the team and has resulted in two to three times the average number of deals being closed this week. Paul notes that the sales team now has the confidence and power to "pull the trigger" when needed, reducing bottlenecking.
The Power of Personalities:
The guests discuss the importance of personality assessments for ensuring the right people are in the right positions. Paul, a promoter, and James, a maverick, have complementary skills: James generates ideas, while Paul focuses on implementation and promotion. The team has found that a good mix of personalities allows them to play off each other, making the group work well together.
The Hybrid Role of Office Operations:
Jen, who was the first hire and has been with the company since day one, is the VP of Office Operations. She explains her initial "hybrid" role included being the bookkeeper, transaction coordinator, managing leads, and doing financials—everything behind the scenes. Her current role involves running office operations and ensuring that Standard Operating Procedures (SOPs) are in place for every department, which James calls "the Home Guys way." Jen is the integrator, while James and Jaden are the visionaries.
Working with Your Spouse:
James and Jen, who have been married for 25 years, share advice on balancing a marriage and working together. Key to their success is respect and appreciation for each other's skills, setting boundaries, and knowing when to "shut it off." James also shares the best marriage advice he ever received: honesty is the key to a good marriage.
If you're looking to streamline your business, empower your team, or just curious about how we make our marriage work in the office, this episode is a must-watch!
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Jan 23 202637 mins