Aired 02-21-26 on Now Media Television, The Human Factor dives into the real challenges behind strong leadership and high-performing teams. Host Kimberly Diamond sits down with Jasmine Davis, Founder & CEO of Pretty Talk LLC, to explore why capable leaders sometimes struggle to be heard, how emotional triggers impact workplace performance, and why perfectionism can quietly erode credibility.

This powerful conversation breaks down the difference between confidence and self-trust, practical strategies for managing emotional reactions at work, and actionable habits leaders can build to strengthen presence and decision-making. From overcoming insecurity to creating brave spaces that promote growth and accountability, this episode delivers real-world leadership strategies for professionals at every level.

If you’re looking to improve workplace communication, build emotional intelligence, and lead with authenticity and resilience, this episode is for you.

• (00:00:00) - The Human Factor
• (00:00:57) - Why Do Leaders Struggle?
• (00:02:12) - What is Self-Confidence vs Self-Trust?
• (00:03:28) - How to Prepare for a Presentation--
• (00:06:38) - Talking to Leaders about Self-Confidence
• (00:08:43) - Be Fearless, Start Over
• (00:11:10) - The Human Factor
• (00:12:14) - What Trigger Emotions in Workplace Situations?
• (00:17:23) - In leadership development, sharing experiences with students
• (00:18:53) - How to Prioritize the Response to a Trigger
• (00:22:59) - The Human Factor
• (00:24:29) - The Pressure to Perform
• (00:30:23) - Does a Perfectionist Work?
• (00:32:32) - Excellence vs Over Polishing
• (00:36:53) - The Human Factor
• (00:37:43) - Why Do Leaders Struggle to Trust Their Own Voice?
• (00:42:27) - What would you recommend for leaders to do to strengthen their confidence?
• (00:47:03) - Pretty Talk: Developing Young Leaders

n this episode of The Human Factor, host Kimberly Diamond sits down with leadership expert Paul Cotton to explore why interim executives are becoming a powerful force in today’s fast-changing business landscape.

With decades of experience spanning the British Army and global executive boardrooms, Paul explains how interim leaders deliver speed, clarity, and measurable outcomes during moments of disruption, transformation, and transition. From private equity environments to mergers, acquisitions, and organizational turnarounds, this conversation breaks down when to bring in an interim executive, how to onboard them effectively, and the common mistakes organizations make.

The episode also offers guidance for executives considering interim leadership as a career path, covering mindset shifts, personal branding, execution pressure, and what it truly takes to succeed without long-term tenure.

Discover how to build strong teams and improve workplace culture on The Human Factor with Kimberly Diamond. In this episode, Nikita Poindexter, HR and DEI expert, shares strategies to eliminate favoritism, stop office gossip, and foster effective communication at work. Learn real-world tactics to strengthen trust, boost productivity, and lead with purpose—perfect for leaders, managers, and professionals looking to transform their organizations.

• (00:00:00) - The Human Factor: Building Strong Teams
• (00:01:04) - Workplace Environments and Favoritism
• (00:08:01) - How Can Leaders Make Sure Everyone Feels Valued and Seen Cons
• (00:12:27) - The Human Factor
• (00:13:13) - Why Gossip Is So Toxic in the Workplace
• (00:15:41) - How to Prevent Controversial Discussions in the Workplace
• (00:20:14) - Is there any other thing, besides the weekly communication?
• (00:24:21) - Employee Rumor Round Up
• (00:27:03) - The Human Factor
• (00:27:38) - Why Employees Are Afraid to Come to HR
• (00:33:50) - How to Manage a Employee's Feelings
• (00:34:26) - How to Raise an Employee's Confidence
• (00:37:01) - The Human Factor
• (00:38:34) - Don't Try to Do It All
• (00:44:16) - Challenging the challenges facing women in the workplace
• (00:46:50) - How to Set Boundaries for Yourself
• (00:49:04) - Vikita Pandey on the workplace