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The New GBS People Strategy: Designing the Org Chart for a Human-Led, AI-Enabled World
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The New GBS People Strategy: Designing the Org Chart for a Human-Led, AI-Enabled World
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About this listen
What does a GBS team actually look like when half of transactional work is automated? In this episode, Shaji Farooq, CEO of Chazey Partners, joins the podcast to unpack the new people strategy for a human-led, AI-enabled world. We explore where leaders are getting the balance between people and AI wrong, what "human-led" really means when agents make the first call on most decisions, and how the profile of a good hire is changing. We also look at how org charts, reporting lines and spans of control are being redrawn as manual work thins out.
To learn more about Chazey Partners, visit their website here.
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