Paul reviews the frame and the content of the podcasts in this series and together in conversation with Christian and Tina they open some possible future themes for the study of coproducing healthcare service

Emeritus Professor Charles Vincent describes why and how he and Rene Amalberti wrote the pathfinding book, Safer Healthcare, and engages in a conversation with Maren Batalden as she describes the ways she and her colleagues at Cambridge Health Alliance have used those insights in their efforts to make healthcare safer

CEO April Kyle and CMO Doug Eby discuss how the indigenous community of Native Americans became the “customer-owners”and governing board of the SouthCentral Foundation which operates the Alaska Native Medical Center. They offer an example of what it’s like for a customer-owner to consult a professional-person

Bill Lucas shares the story of a learning challenge and offers examples of the ways teachers address these types of challenges

Like many health professionals, John Brennan has had the opportunity to work in different settings which have influenced and enhanced his ability to co-create healthcare services with patient-persons

Kathryn Kirkland describes how stories can create a shared understanding of the distinct challenges people in different roles confront as patients, family members or professionals. This is especially evident when there’s serious illness. Storytelling helps everyone work together

Morten Sodemann of Copenhagen describes how professional-persons and immigrant-persons have designed and co-created services for vulnerable people in a safe space, the Migrant Health Clinic

Living and thriving with a long-term condition involves the integration and application of diverse resources to support the ever-changing needs of the patient-person and family