• On the Job With // Jessica Higgins, Operations Manager of Access
    Aug 31 2026

    "...help me to help."This week, On the Job With... is talking to our Operations Manager of Access, Jessica Higgins!

    Addison and Jessica discuss the importance of consistency and attention to detail to ensure our teams can work within our client's systems, what skills and traits make a great departments member, and the mantra she has held since she began her journey at Signature in 2019! ...Help me to Help

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

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    24 mins
  • On the Job With // Andrea Batten, Benefits Manager
    Jun 29 2026

    This week, On the Job With... is talking to our Benefits Manager, Andrea Batten!

    Andrea shares her insights from a career that has covered all angles of building out employee benefits for teams large and small. She talks industry trends, the year long process of ensuring a smooth open enrollment period each June, and even Ozempic and GLP-1's get a mention. Check out this great conversation!

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

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    30 mins
  • On the Job With // JoAnn Bobbitt, Revenue Cycle Specialist
    May 4 2026

    This week, On the Job With... we are looking at a one of our Revenue Cycle Specialists, JoAnn Bobbitt!

    JoAnn was gracious enough to sit down with Addison to impart her wisdom from over 30 years in the healthcare administration world. The pair discuss her most useful skill learned on the job, where bottlenecks often arise in the revenue cycle, and her advice for anyone looking to join this ever evolving field!

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

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    24 mins
  • On the Job With // Brittany Kruger, Director of Finance
    Mar 2 2026

    This week, On the Job With... is crunching the numbers with our Director of Finance, Brittany Kruger!


    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.


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    28 mins
  • On the Job With // Tom Gray, Data Analyst
    Dec 22 2025

    This week, On the Job With... features one of our talented Data Analysts, Tom Gray!

    Tom not only goes into his day-to-day responsibilities creating valuable dashboards and insights for our people but shares the experiences and passions that got him to where he is today. The conversation ranges from small town farm life to modeling nuclear weapons effects in the military to his current role parsing the data and helping our organization makes its biggest possible impact for healthcare and our clients. Tom contains multitudes and you will want to hear his story!

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.



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    35 mins
  • On the Job With // Alutia Simmons, Claims Processor Operations Manager
    Oct 20 2025

    "It started to become less about what do I have to do and more about what do I get to do."

    Our latest episode of On the Job With... features Alutia Simmons, one of our Claims Processing Operations Managers. Alutia talks about her journey and growth her at Signature as she has risen from claims processor to team lead to her new role as manager. Her and Addison reminisce about the changes they have seen take place over her nine year tenure and we even share her experience as a 2024 OSPAR winner and what it means to be recognized at a high level from both your team and Signature leadership!

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.


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    34 mins
  • On the Job With // Blove Smith, ClaimsXM Business Analyst
    Aug 25 2025

    "Partner with people that are where you want to be."

    Our latest episode of On the Job With... features Blove Smith, one of our ClaimsXM Business Analyst and boy do we cover a lot! She shares her experience transitioning between roles and departments, the opportunities she has pursued while here at Signature, and talks about traits and mindset that have helped her excel in all the roles leading up to her position on the ClaimsXM team.

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

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    30 mins
  • On the Job With // Lauren Johnson, VA Claims Processing QA Manager
    Mar 10 2025

    Welcome back to On the Job With...

    This week, Addison sat down with Lauren Johnson, VA Claims Processing QA Manager, to help others understand her role a bit better and make the connection between quality and performance. Lauren helps us better understand the QA process, not just for her team, but for the multiple programs Signature oversees, her #1 goal to make sure her team is doing their best possible work, and making sure veterans get the care they deserve.

    Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

    Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.


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    22 mins