Episodes

  • The Future of Guest & Employee Experience

    The Future of Guest & Employee Experience
    May 1 2023
    Unpack the post-pandemic shift from brand loyalty to unique travel experiences.
    Show More Show Less
    11 mins
  • What “Bleisure” Means for Travel & Hospitality Brands

    What “Bleisure” Means for Travel & Hospitality Brands
    Nov 30 2022
    How can hotels, airlines and other brands capitalize on the newly blurred lines between business and leisure travel? Tune into Next in Travel and Dining.
    Show More Show Less
    27 mins
  • Episode 2: How Restaurants Can Combat Labor Shortages & Wage Inflation

    Episode 2: How Restaurants Can Combat Labor Shortages & Wage Inflation
    Oct 11 2022
    This podcast episode explores the impact of rising inflation and the ongoing labor shortage on fast food and QSRs—and how digital can help.
    Show More Show Less
    30 mins
  • Digital Strategy Built to Outlast Third-Party Cookies

    Digital Strategy Built to Outlast Third-Party Cookies
    Jun 14 2022
    Experts provide strategic perspectives on transforming for a “cookieless” future.
    Show More Show Less
    37 mins
  • QSR Podcast: Can Innovation with a Side of Value Help QSRs Survive A Recession?

    QSR Podcast: Can Innovation with a Side of Value Help QSRs Survive A Recession?
    Apr 8 2022
    As restrictions on restaurants lift, there’s a looming challenge on the horizon: a recession. For insights on how QSRs can navigate a protracted downturn, we sat down with Dan Lubetsky, Publicis Sapient's Travel and Hospitality Senior Director of Customer Experience and Innovation. In this podcast, he unlocks data-centric strategies to drive engagement and why value offerings are key to boosting loyalty and building resiliency through the recession.
    Show More Show Less
    18 mins
  • How to Maximize the Value of ROI on Digital Signage

    How to Maximize the Value of ROI on Digital Signage
    Apr 8 2022
    Two experts discuss the ins and outs of transformative QSR tech.
    Show More Show Less
    37 mins
  • Expert Perspectives on Dining Out and the Restaurant Industry

    Expert Perspectives on Dining Out and the Restaurant Industry
    Apr 8 2022
    With the spotlight on restaurant vulnerabilities, how can Food and Dining adapt to everchanging customer needs and maintain competitive advantage? Take a listen to this clip from ADARA’s webinar. Sooho Choi, Publicis Sapient’s Global Head of Travel and Hospitality joined Ming Tsai, Author and Host of the television cooking show “Simply Ming” to explore how AI and data-driven solutions for ordering, payments, delivery and menu management are driving engagement, building loyalty and shaking up Food & Dining.
    Show More Show Less
    13 mins
  • The Digital Signage Landscape

    The Digital Signage Landscape
    Apr 8 2022
    Discover the latest trends and insights about in-venue digital signage. Learn how AI and machine learning are driving better business outcomes with cloud-based, data-centric menu boards.
    Show More Show Less
    20 mins