In this episode of the Two Reds podcast, Chris Barrow and Ashley Latter park the polished version of business life and talk about the real world instead. Ashley joins the conversation after a brutal few days, with serious water damage at his training centre, a lost weekend of clearing up, and another demanding week of travel and delivery ahead. It is an honest reminder that leadership often means carrying on when you are tired, frustrated and running on reserve.

Ashley shares his main lesson from Australia. The clinicians who use digital scanners most consistently tend to do the most Invisalign and higher value treatment. The technology is not the issue, the discipline of using it well is. He also notes that, although regulation is tighter there, the core commercial challenges remain familiar: discussing fees, overcoming objections and creating a patient experience that goes beyond price.

One of the strongest moments in the episode comes from a coaching story about referral to the hygienist. The message is simple, if you would recommend something to your own family with conviction, then say it that way to your patients. Belief matters.

Chris then turns to treatment plan presentation, arguing that too many practices still produce documents that are either confusing, uninspiring or purely defensive. His view is that AI now offers a real opportunity to create treatment plans that are clearer, more engaging and still fully compliant.

A thoughtful episode on resilience, communication, technology and the gap between busyness and effectiveness.

In this episode of the Two Reds podcast, Chris Barrow is joined by Dr Paul Abrahams of Smile More Dental Care in London for a thoughtful and wide-ranging conversation about career longevity, practice ownership, innovation and exit strategy.

With Ashley Latter away in Australia, Chris and Paul take the opportunity to explore Paul's remarkable journey from an uncertain start in the early 1980s, through qualification at Guy's in 1989, to building and eventually selling a highly respected two-surgery private practice in St John's Wood.

Paul reflects on the early influence of retail training at Marks & Spencer, the importance of mentors, and the role played by his long-standing principal and friend in shaping both his career and his outlook. There is a strong message here for younger dentists about the value of guidance, patience and backing yourself when opportunities appear.

The conversation then moves into ownership. Paul shares the story of acquiring what was, in effect, a doer-upper squat in one of London's most affluent postcodes, and how he built that business steadily over more than two decades. Rather than chasing scale for its own sake, he chose to create what Chris describes as a successful lifestyle business, rooted in community, family patients and long-term trust.

There is also a fascinating discussion about innovation. Paul explains why he has always been drawn to new ideas, from cosmetic dentistry in the early days to digital scanning and chairside technology more recently. His view is simple, the only constant is change, and practices that stay curious tend to stay relevant.

Finally, Chris and Paul discuss the decision to sell into Dentex, the importance of timing, and the emotional reality of letting go. Paul offers a particularly valuable insight for anyone considering a sale, if you are not ready to give up control, you may not yet be ready to sell.

This is a warm, honest and intelligent conversation with one of dentistry's genuinely good people. For young owners, established principals and anyone thinking about what comes next, there is much to take away.

In the latest edition of Two Reds are Better than One, we woke up super early, to interview Franck Page, the owner of Coastal Dental Care in Australia's Gold Coast, and Julia Riese, the Group Director of Marketing & Operations.

Franck, who graduated in 1993, quickly became a part owner of a dental practice within a year. His passion for practice ownership has led him to expand his group to 17 offices, a wholesale dental business, two labs, 83 clinicians, and 300 staff members.

His innovative business model, which he discusses in detail, involves part ownership of practices with other clinicians. This approach not only provides capital for acquiring additional practices but also attracts top talent by giving clinicians a vested interest in the business.

In this insightful podcast, our listeners will discover:

• The rationale behind Franck's business model of part ownership with clinicians and its successful implementation.

• Insights from Julia and Franck on the importance of cultivating a strong company culture and ensuring each office has excellent practice managers and reception teams.

• How attracting top-tier talent is essential for success.

• Julia's four essentials framework from her book "Beyond Dentistry," which includes Team, Systems, Planning & Analysis, and Marketing.

• The significance of meticulous attention to detail and how small daily changes can lead to significant results.

• Strategies for managing the threat posed by large health companies encroaching on their business.

• The necessity of delivering "The Ultimate Experience" to retain patients.

And much more.