Showing results for "Alessandra" in Management & Leadership

Dr. Tony Alessandra interviews Phil Wexler on the quest for excellence. Phil Wexler discusses prescriptions for achieving customer service excellence. He differentiates between being an operations-driven company versus a customer-driven company. Phil also proposes creating demanding and complaining customers and the benefits of doing so. You need to set high expectations for your customers so that when they shop your competition, the competition pales by comparison to your company.

In this interview, Tony and Mark discuss the very important topic of leadership. Mark describes the difference between "management" and "leadership" and the difference between "organizational leadership" and "personal leadership". Mark discusses his six key tips to becoming a better leader, both professionally and personally.

Pete Johnson covers how to follow the correct process to successfully complete a strategic plan for your business. He covers the four phases of doing a strategic plan - focus, analysis, proposed plan overview and implementation. Pete also clarifies the difference between a company's vision and mission.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

SFIDA - Sostenibilità, Flora, Innovazione e Diversità Ambientale è il podcast che ti invita a riflettere, esplorare e agire per il futuro del nostro pianeta.Con Alessandra Desiderato, voce del progetto SFIDA dell'associazione Culturale CLabs, ogni episodio ti porterà alla scoperta di storie ispiratrici, conversazioni con esperti e nuovi punti di vista su sostenibilità, biodiversità e innovazione.SFIDA non è solo un podcast: è un invito a mettere in discussione le certezze e ad agire per un domani migliore. Unisciti a noi, la sfida è appena iniziata!SFIDA è un progetto di solidarietà...

Trajectoires Solobusiness est un podcast pour solopreneurs qui scalent, animé par Pauline Alessandra et Adri Peyruse. Au programme : Un podcast toutes les 2 semaines À la rencontre d'un Top Solopreneur francophone Qui partage les coulisses de son business : stratégie, marketing, opérations, automatisations, équipe... Et quelques hors-série où Pauline et Adri partagent leurs propres expérimentations dans le monde du business en ligne. · · · À propos de Pauline : Consultante en stratégie de positionnement pour Solopreneurs et CEOs d'agence, elle aide les entrepreneurs à se ...

A PODCAST BY AND FOR FEMALE MILLENNIAL ENTREPRENEURS AND BUSINESS OWNERS. Your host Alessandra chats with other entrepreneurs about their business journey and experiences. We're all stronger when we share our experiences, challenges, and lessons learned. On alternating weeks, tune in to hear solo episodes where she shares her expertise in PR, marketing, mindset and business building. let's learn from each

My dream with my podcast is to create an authentically connected community where we empower and encourage each other to create the versions of ourselves we desire and to be supported in our own healing process, personal progress, and fulfillment.My intention with this podcast is to be able to empower individuals with tools and strategies to improve the quality of their daily experiences and encourage individuals to create the life, the love, the reality, and world they desire. I believe cognitive consonance is the key to internal peace and happiness. My invitation for you, as a listener, is to...

Join Emily and Alessandra as they talk all things Cooperative Business, especially the Belfast Community Co-op!

O Foca no Trabalho foi criado pela Alessandra Falsarella há anos com o objetivo de ajudar as pessoas a encontrarem um trabalho que elas gostem.Ao longo desse tempo e com mais de 180 episódios o Foca foi se tranformando e hoje temos conteúdo em multi plataformas, nos siga em todas as redes e plataformas de áudio.Falamos sobre como alçançar os objetivos da sua carreira além de ser um espaço de comunicação sobre o mundo do trabalho e empregabilidade feminina.Você pode tudo!

Apathy destroys profits, cripples production, and loses customers. Tony Alessandra's Customer-Driven Service program will motivate your people and get them customer-focused. They'll be right in sync with your company's message.

If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."

This 2-part program gives you guidelines on preparing for an effective meeting - determining the purpose for the meeting, preparing an agenda, inviting the attendees, setting an appropriate time and place as well as the skills needed to be an effective meeting leader.

Covid. Aprile, il mese del giudizio: Vaccini, un aprile a rilento: si allontana l'obiettivo di 500 mila al giorno, di Tommaso Ciriaco, Fabio Tonacci; La pandemia e il bisogno di ritrovare la speranza, di Michela Marzano; Covid, il Paese provato dal virus chiede iniezioni per tutti e il passaporto europeo, di Ilvo Diamanti; Vaccini, aprile è il mese del giudizio, di Stefano Cappellini; Vaccini, il governo in pressing sulle Regioni. In arrivo altre 1,5 milioni di dosi Pfizer, di Tommaso Ciriaco; Ristoranti a pranzo non prima del 26. I paletti del governo per le riaperture.