Showing results for "Loyalty Management" in Management

After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm...

From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution.

Whether at work or at home, success is something we strive for in all aspects of our lives. And while there are a number of obvious things you should be doing in order to achieve your goals and reach success, there are also some not-so-obvious ones. Entrepreneur Voices on the Science of Success offers data and research-backed tools and tactics for both business and personal achievement from entrepreneurs and small business owners including Tim Ferris, Brian Tracy, and Reid Hoffman.

Discover the key to positive workplaces and better results from one of Britain's most successful leaders. A Waterstones Book of the Month and Paperback of the Year 2025 'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian The Happy Index: a...

Loyalty by Leadership explores the human side of leadership — where loyalty is earned, not demanded. Join host Darrell Moon as we dive into real conversations with leaders and those they lead. Each episode uncovers the traits, choices, and values that inspire deep, lasting loyalty. Whether you're in charge or just getting started, you'll find insights that challenge, inspire, and stick with you long after the episode ends.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Willkommen bei 'Loyalty Gen'. In diesem Podcast finden Sie innovative Strategien, Tipps und umsetzbare Ansätze, die für die aktuelle Zeit einen Vorteil bringen können. Der Inhalt ist ein Mix aus Live-Episoden, Interviews, geplanten Audioepisoden und fireside chats. Wir denken hier das Thema Loyalität bzw. Customer-Lifetime-Cycle neu. Hosted on Acast. See acast.com/privacy for more information.

Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.

Convenience store retailers have a lot of important decisions to make. Join Dan Durbin, executive at R.L. Jordan Oil, as he shares his expertise on the ins and outs of setting up a successful loyalty program and ways to increase c-store brand visibility, inside sales, and meaningful communication with customers.

Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.

Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.