Showing results for "Service Innovation" in All Categories

This is the first book to present innovation and entrepreneurship as a purposeful and systematic discipline. It clearly explains and analyzes the challenges and opportunities of America's new entrepreneurial economy. Peter Drucker, the most influential and widely-read thinker and writer on modern organizations, gives us a superbly practical book that explains what established businesses, public service institutions, and new ventures have to know, have to learn, and have to do in today's economy and marketplace.

The world is never finished catching up with Vaclav Smil. In his latest and perhaps most digestible book, Invention and Innovation, the prolific author—a favorite of Bill Gates—pens an insightful and fact-filled jaunt through the history of human invention. Impatient with the hype that so often accompanies innovation, Smil offers in this book a clear-eyed corrective to the overpromises that accompany everything from new cures for diseases to AI.

From the cofounder of Square, an inspiring and entertaining account of what it means to be a true entrepreneur and what it takes to build a resilient, world-changing company In 2009, a St. Louis glassblowing artist and recovering computer scientist named Jim McKelvey lost a sale because he...

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.

A WALL STREET JOURNAL BESTSELLER If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing retention, engagement, and in the process, profits. Joey Coleman, one of the world's leading experts on employee experience, reveals practical...

Welcome to ”Linen Plus Unfolded,” the podcast that delves into the world of hospitality, healthcare, and industrial supplies. Brought to you by Linen Plus, a leading distributor renowned for providing high-quality linens, textiles, and a wide array of related products across Canada and the United States. In each episode, we explore the latest trends, innovations, and best practices in industries we serve, offering valuable insights to help businesses enhance their operations and customer satisfaction. Whether you’re in hospitality, healthcare, or the industrial sector, ”Linen Plus ...

Versus Laser is a leading provider of advanced laser cutting services, specializing in precision cutting and engraving for a wide range of materials. Serving industries across Toronto and beyond, Versus Laser is committed to delivering exceptional quality and accuracy in every project, from intricate designs to large-scale production runs. The company’s state-of-the-art laser technology enables it to cut through materials like metal, wood, acrylic, and more, providing clients with versatile solutions that meet their exact specifications.

Welcome to Zendesk Insights, your front-row seat to the future of customer service. As the pace of change accelerates, we're sitting down with the leaders, disruptors, and innovators reshaping CX. From emerging tech to the latest trends transforming the industry, we bring you the insights that will keep your business moving forward. Like and subscribe to receive new episodes as they come out. Visit https://www.zendesk.com/zendesk-insights/ for updates, bonus content, and more.

The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management.

Innovation expert Marion Debruyne explains how to become an outside-in organization by constantly connecting with the market to anticipate changes, converting customer insights into actionable change and collaborating with others where their own capabilities fall short. Packed with real world examples from leading global companies, Customer Innovation provides the framework needed to shift from a product-oriented to a solutions-oriented focus and from a transaction-based to a co-creation-based customer relationship.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of...

Positive stories of remarkable individuals and organizations making a difference in the world. From entrepreneurs and activists to educators and healthcare professionals, we showcase people who are bringing about positive change in their communities, locally, globally, and digitally. Produced by the Rotary eClub of Silicon Valley Host: Rushton Hurley Podcast Producer: Elton Sherwin For more information visit our website: rotary.cool or https://www.siliconvalleyrotary.com/

Welcome to the Structural Installation Experts Podcast, where we delve into the intricacies and innovations of the construction industry. Today, we're excited to feature Lynx Structural Services, your premier partners in hoisting and crane work installation. With a reputation for precision and reliability, Lynx Structural Services offers a comprehensive range of services that ensure the success of your construction projects. https://lynxss.ltd

MISTeriös - der Insider Podcast Menschen, Innovationen, Services und Technologien (kurz MIST) Die Balance zwischen MIST und Seriös ;-)