Showing results by author "Kathryn Haynes" in All Categories
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Managing Services
- Challenges and Innovation
- Written by: Kathryn Haynes, Irena Grugulis
- Narrated by: Anne Hancock
- Length: 7 hrs and 17 mins
- Unabridged
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The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management.
Preview -
Managing Services
- Challenges and Innovation
- Narrated by: Anne Hancock
- Length: 7 hrs and 17 mins
- Release Date: 11-06-19
- Language: English
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