Showing results for "Service Leadership" in Self-Help

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

The Instant #1 New York Times Bestseller! From the acclaimed, bestselling author of Make Your Bed—a short, inspirational book of advice and leadership lessons that Admiral McRaven collected over his four decades as a Navy SEAL. The title “Bullfrog” is given to the Navy SEAL who has served...

Let's Talk About Leadership, Service and Sisterhood has all the latest tips and tricks for teens to stay in the know with sisterhood, leadership and service in your personal and social life!

Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. A powerful parable that will help you see your life and work in a new way. It's a rainy day in Seattle, and on the third floor of First Guarantee...

A podcast where we hear stories from those who are sojourning alongside us while we discern our purpose and write our collective story. Hosted by The Institute for Leadership and Service at Valparaiso University

Pour susciter les idées nouvelles qui deviendront des innovations, l'improvisation ne suffit pas : il faut de la préparation, de la méthode, de l'organisation et un état d'esprit favorable. Illustré d'exemples savoureux, cet ouvrage accorde une large place aux méthodes de créativité et insiste sur les conditions d'émergence d'une véritable ouverture d'esprit. Cette édition est enrichie d'un chapitre sur l'animation d'un groupe de créativité propose une aide à la réflexion et une mine d'idées.

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.