Showing results for "The Rule Book" in Management & Leadership

Treating your customers well is no longer enough. The new rule is: employees too, have to be treated as well, if not better, than the customers. Happy employees make happy customers, and happy customers tend to be loyal.Do you spend money in advertising to create awareness about your product?...

More than anything else, you need to understand exactly how your employer evaluates you, and your annual performance review doesn't tell the whole story. In The Reality-Based Rules of the Workplace, Cy Wakeman shows how to calculate how your true value to your organization by understanding your current and future potential against your "emotional expense" - the toll your actions and attitudes take on the people around you.

Want to deliver a pitch or presentation that grabs your audience’s ever-shrinking attention span? Ditch the colorful slides and catchy language. And follow one simple rule: Convey only what needs to be said, clearly and concisely, in three minutes or less. That’s the 3-Minute Rule. Hollywood...

Strategy Rules has descriptive copy which is not yet available from the Publisher...

Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past 60 years. And, all the while, organizational complicatedness - that is, the number of structures, processes, committees, decision-making forums, and systems - has increased by a whopping factor of 35.

Martha Stewart is an undeniable force in the business world. One of the world's greatest entrepreneurs, she turned her personal passion into Martha Stewart Living Omnimedia, a billion dollar business. This fall she's breaking new ground with two television shows from NBC -- her reality show The...

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

Awesome books by incredible authors. Interviews by Dane Golden. Focus on Business, Marketing, and Motivational.

Brought to you by Penguin. Why is the Berlin Brandenburg Airport ten years behind schedule and nearly four billion euros over budget? And what possessed Kenya's government to spend a whopping $35 million on a chain link fence just six miles long? In this hilarious, fascinating and insightful...

Two former middle managers reflecting on their corporate past share ideas on unorthodox leadership and connected management. An irreverent and insightful look on how to build environments that people ACTUALLY want to work in without getting sucked into the stale and tired corporate rhetoric that is commonplace in big companies. They discuss subverting the dominant paradigm of performance management with insights to their experience using engagement and development strategies to exceed performance measures AND build lasting relationships.

Dan Rooney was one of the most influential sports executives of his generation—the man who transformed the Pittsburgh Steelers into one of the National Football League's greatest dynasties and premiere franchises. Some of Dan Rooney’s most important achievements, however, took place off the...

The Leadership Genius of Elon Musk has descriptive copy which is not yet available from the Publisher...

The author of Getting from College to Career reinvents the concept of management for a new generation, offering a fresh and relevant approach to career success that shows Millennials how to make the next step: become a leader. We are in the midst of a leadership revolution, as power passes from...

Straight Talk for Startups has descriptive copy which is not yet available from the Publisher...

“Alan Webber’s wise words give guidance and hope in a world gone upside down. Incisive and practical, timely and timeless, he is a mentor of the highest order.” —Jim Collins, New York Times bestselling author of Good to Great In Rules of Thumb, Alan Webber—co-founder of Fast Company...

How connection and courage teach us to win - an NRL leadership story, from the history-making coach who pulled off the impossible to inspire, mentor and lead a grassroots club to the pinnacle of performance and become the undisputed champions of the league It's described as the greatest...

The Don: 36 Rules of the Bosses is the fascinating culmination of author RJ Roger’s extensive research into the Italian-American Cosa Nostra. Analyzing more than 100 years of underworld history, Roger has distilled the behavior of the bosses of the five New York Mafia families—the most powerful in the United States—into 36 rules. Unwritten until codified in The Don, these rules were the foundation of the bosses’ success for over a century.

Many leadership books are either shallow (focusing on only one element of leadership), narrow (examining leadership out of context), or biased (selling an idealized model). This book seeks simplicity without being simplistic and focuses on the listener in their context rather than describing other people's leadership in theirs.

From entrepreneur and celebrity hairstylist Jen Atkin comes a smart and spirited guide to finding your voice and creating the life and career you deserve—along with a behind-the-scenes look into Jen’s own wild and wonderful road to success. Hailed by the New York Times as “the most...

Sun Tzu's Art of War is widely acknowledged to be one of the greatest tools for understanding and resolving conflict ever. But how do you translate its military insights into practical tactics you can use in the corporate boardroom, the PTA meeting, or the family reunion? James Gimian and Barry...