Showing results by narrator "Daniel Henning" in All Categories

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.  

It’s easy to disconnect when life moves fast. Practicing Mindfulness offers effective exercises and meditations to live every moment of your daily routine, in the moment. From finding your breath to feeling grounded, these practice-based exercises make integrating mindfulness into your routine easy. With over 75 essential meditations - that take between five to 20 minutes from start to finish - Practicing Mindfulness is an approachable way to apply mindfulness in your day-to-day life.

Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement “solutions” that somehow make things worse, not better. Everywhere you look, the waste is staggering. 

In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help listeners tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide listeners through each step in the process.

Make the Deal is a direct and accessible guide to striking a powerful M&A deal. Merging business, finance, and law, this insightful examination of M&A strategy is designed to help you understand M&A negotiations and the ways in which the final outcome affects your financial future. You'll gain insight into real-world negotiations and the delicate balancing act that occurs as each party attempts to maximize value and minimize risk, and learn the potential pitfalls that can occur. 

Combining ideas from philosophy, artificial intelligence, and neurobiology, Daniel Dennett leads the listener on a fascinating journey of inquiry, exploring such intriguing possibilities as: Can any of us really know what is going on in someone else's mind? What distinguishes the human mind from the minds of animals, especially those capable of complex behavior? If such animals, for instance, were magically given the power of language, would their communities evolve an intelligence as subtly discriminating as ours?

Fresh out of college, Erez Cohen set foot in an investment banking firm. Whether through luck or fortune, he was assigned a position with the real estate group. He was handed a book that soon birthed his love affair with real estate that continues to this day. In Real Estate Titans, Cohen draws on his personal experiences wherein he became a teacher and research assistant to his mentor, Dr. Linneman. During that time, he met, talked, and heard stories from distinguished real estate titans, such as Stephen Ross, Barry Sternlicht, Sam Zell, Steven Roth, et al.

Cancer and current cancer treatments wage war on the body, but Russell L. Blaylock - a respected doctor and clinical assistant professor of neurosurgery - has developed an easy-to-follow program to fight back naturally. This book reveals how easy it can be to fortify nutritional status during this critical time. Conversely, patients receiving the proper balance of healthy foods, vitamins and minerals, and selected nutritional supplements show a striking increase in the effectiveness of their chemotherapy and radiaton treatments.

In Secondhand, Adam Minter delves into the vast, multibillion-dollar industry that resells used stuff around the world. He follows the trail of unwanted objects from the closets, garages, and storage units of Middle America to epic used-goods markets in Canada, Mexico, Japan, Ghana, India, Malaysia, and beyond. Secondhand takes us through the often painful and heartbreaking process of cleaning out a lifetime’s worth of possessions and shows that used stuff still has a place in a world that values the new and shiny.

In The Genius Checklist, Dean Keith Simonton examines the key factors in creative genius and finds that they are more than a little contradictory. Simonton, who has studied creativity and genius for more than four decades, draws on both scientific research and stories from the lives of famous creative geniuses that range from Isaac Newton to Vincent van Gogh to Virginia Woolf. Simonton's checklist gives us a new, integrative way to understand geniuses - and perhaps even to nurture your own genius.

In 1895, William James, the father of American philosophy, delivered a lecture entitled "Is Life Worth Living?" It was no theoretical question for James, who had contemplated suicide during an existential crisis as a young man a quarter century earlier. Sick Souls, Healthy Minds is a compelling introduction to James's life and thought that shows why the founder of pragmatism and empirical psychology -and an inspiration for Alcoholics Anonymous - can still speak so directly and profoundly to anyone struggling to make a life worth living.

Who or what is killing change? That's what you'll find out in this witty whodunit. The story features a Columbo-style detective, Agent Mike McNally, who's investigating the murder of yet another change. One by one, Agent McNally interviews 13 prime suspects, including a myopic leader named Victoria Vision; a chronically tardy manager named Ernest Urgency; an executive named Clair Communication, whose laryngitis makes communication all but impossible; and several other dubious characters.

Off the coast of McMurdo Station, in the frigid waters of the Southern Ocean, a new species of Antarctic octopus is unintentionally discovered. Specialists aboard a state-of-the-art DARPA research vessel aim to apply the animal's "sub-zero venom" to one of their projects: an experimental painkiller designed for soldiers on the front lines.

Now with 25 percent new and revised content, Overcoming Anxiety for Dummies, 2nd Edition explores all of the most common triggers for anxiety, recent developments in medications, newly emerging biologically oriented approaches for treating anxiety, and the most up-to-date advancements in psychotherapies. 

The inside story of San Francisco's burgeoning gay history and Hollywood's trials and tribulations. Marc Huestis' showbiz memoir is an entertaining and personal retelling of his coming out in the streets of San Francisco in the early ’70s, his relationship with Harvey Milk, his award-winning early AIDS documentary work, and 20 years of memorable experiences and behind the scenes secrets of screen icons - including Debbie Reynolds, John Waters, Patty Duke, and Tony Curtis - honored at his grand singular extravaganzas at the world-renowned Castro Theater. 

For 16 years, Nate was the perfect son - the product of a no-nonsense upbringing and deep spiritual faith. Then he met Cam, who pushed him to break rules, dream, and accept himself. Conflicted, Nate began to push back. With each push, the boys became more entangled in each others' worlds...but they also spiraled closer to their breaking points. And now all of it has fallen apart after a fistfight-turned-near-fatal-incident - one that's left Nate with a stab wound and Cam in jail.

It's very likely that best practices - ideas, processes, and strategies that are commonplace in your industry - are actually hurting your business. Although best practices can help businesses operate more competitively and efficiently, they are often outdated, harmful, and a hindrance to innovation. In Breaking Bad Habits, Freek Vermeulen, a strategy professor at London Business School, offers the tools to identify bad practices, eliminate them from your organization, and then move on to create new sources of innovation and growth by outthinking your competitors.

Your company is turning in regular profits every year, and its market share is only getting bigger. Competitors can't touch you. So why is your stock price so sluggish? The answer is as simple as it is cruel: Investors aren't interested in history, and they already know you're profitable and competitive - that knowledge is baked into your stock price. The hard reality is that a competitive advantage just isn't enough.

Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past 60 years. And, all the while, organizational complicatedness - that is, the number of structures, processes, committees, decision-making forums, and systems - has increased by a whopping factor of 35.

The fall of the Roman Empire has long been considered one of the greatest disasters in history. But in this groundbreaking book, Walter Scheidel argues that Rome's dramatic collapse was actually the best thing that ever happened, clearing the path for Europe's economic rise and the creation of the modern age. Ranging across the entire premodern world, Escape from Rome offers new answers to some of the biggest questions in history: Why did the Roman Empire appear? Why did nothing like it ever return to Europe? And, above all, why did Europeans come to dominate the world?