Showing titles in Mentoring & Coaching

Through meticulous research, assessment, and testing, Conchie and Dalton have built a database that predicts the talents and behaviours of the most successful leaders. In this book they present for the first time a scientific model that demystifies the aura and complexity surrounding high performing leaders.

Do you dream big? Now you can put your dream to the test and bring it to life! What's the difference between a dreamer and someone who achieves a dream? According to best-selling author and leadership expert Dr. John C. Maxwell, the answer lies in answering ten powerful, straightforward...

** A New York Times, Wall Street Journal, and USAToday Bestseller ** Regardless of what you want to accomplish, from growing your business, creating a great company culture, championing a social cause, or affecting your habits, you can’t do it alone. The people around you define your success...

Performance Appraisals & Phrases For Dummies shows you how to apply the latest performance appraisal practices and generate positive outcomes for your employees, for your company, and for you. The days of stand-alone annual performance appraisals are drawing to a close, with today's appraisals utilizing quarterly or biannual sessions, continuous feedback with regular two-way communication, collaborative goal-setting, career development, and an ongoing forward focus.

Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.

We've seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way. Servant leaders lead by serving their people, not by exalting themselves. In this collection, edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, leading businesspeople, best-selling authors, and spiritual leaders offer tools for implementing this proven - but for some, still radical - leadership model.

Qu'il s'agisse de conflits dans l'équipe de travail, de difficultés persistantes dans la vie de couple ou de comportements destructeurs : chaque problème a généralement une cause sous-jacente qui réside « dans le système » – souvent en lien avec des expériences passées, des dynamiques interpersonnelles ou des facteurs environnementaux déterminants. Ce n'est qu'en révélant ces connexions que l'on peut développer des solutions complètes et durables. Vous découvrirez comment y parvenir avec des techniques de questionnement systémique, présentées de manière pratique et applicable dans ce livre.

Whether conflicts in the work team, persistent difficulties in your relationship, or destructive behavioral patterns: every problem usually has a deeper cause that lies "in the system" – it is often connected to past experiences, interpersonal dynamics, or defining environmental factors. Only by uncovering these connections can you develop comprehensive and long-term solutions, and how you can achieve this with systemic questioning techniques is explained practically and applicable in this book.

Former consultant Dr. Paul Friga distills the guiding principles first presented in the best-selling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual. 

Brought to you by Penguin. 'The coaching room can sometimes become its own theatre. A marriage unravels right in front of you. A shaming confession is made. A secret hugged for many years is disclosed. Tears of wrenching anger and despair can take up the whole session. These are times where you...

Women are in the majority of the college-educated talent pool and are increasingly represented in positions of leadership in business and society. Why then are women withdrawing from top-tier positions in unprecedented numbers? The linear, unyielding, single-minded approach to success forged by men will never lead women and non-binary people to the heart of fulfillment. We are not designed for the straight and narrow path. In Spiraling Upward, Wendy Wallbridge offers a step-by-step roadmap for professionals to unlock their power and achieve success on their own terms.

Our health-care system is in critical condition. The Affordable Care Act has insured more Americans than ever, yet deductibles keep rising and costs continue to climb. Now more than ever, the industry needs a shot in the arm. It needs The Innovator's Prescription, the now-classic approach to efficient, affordable health care. 

Most L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued strategic business partner (SBP) that leaders in the C-suite and elsewhere in an organization need and want.

For more than 20 years, author Martin Rooney has coached professional sport stars, Olympic champions, and business leaders to high levels of performance, analyzing thousands of real-life examples of what works and what doesn’t. Coming across like a simple parable, this engaging audiobook gives you an easy-to-use yet highly effective formula for becoming a better coach for your teams, in your business, and in your personal life. 

Brought to you by Penguin. At the age of 16, a boy amongst men, Andy Farrell made his first-team debut for Wigan Warriors – and became a father for the first time. At 18, he won his first senior international cap. At 21, he won his first Man of Steel Award for the Super League player of the...

From Peter Drucker to Sheryl Sandberg, from The Five Dysfunctions of a Team to Creativity Inc., here are the 50 most important titles on organizational and personal success. Brand new title in the bestselling series. What do great enterprises have in common? What sort of person starts them? A...

Drawing on the science of how we learn, The Expertise Economy shows companies big and small how to transform their employees into experts and ultimately their biggest competitive advantage. Kelly Palmer, Silicon Valley thought leader from LinkedIn, Degreed, and Yahoo, and David Blake, cofounder of Ed-tech pioneer Degreed, share their experiences and describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage.

In diesem Hörbuch geht es nicht um Strategie. Strategien ändern sich wie das Wetter. Hier geht es um etwas viel Dauerhafteres: um die 33 fundamentalen Gesetze des Lebens und der Arbeit, die auch in 100 Jahren noch gültig sein werden. Die Gesetze, die darüber entscheiden, ob Sie große Dinge verwirklichen und selbst zu einer großartigen Persönlichkeit werden. Ganz egal, in welcher Branche Sie sind oder in welcher Position. Die 33 Gesetze beruhen auf Erkenntnissen aus der Psychologie, den Naturwissenschaften und jahrhundertelanger Forschung.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.