Showing titles in Business Communication

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles’ wise advice will help you ensure that changing someone’s mind is never an act of coercion but rather one of caring and compassion.

Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success.

There are days in every working parent's life when it feels like you're screaming into the wind. The days when you have to ask your childless boss if you can leave work early - again - for a kid issue. The days your kid tearfully asks why you have to get on an airplane for work when you just got home. But we can have fewer days like that and more productive conversations. We can listen and be heard. In Communicate Better with Everyone, experts provide answers to the challenges you face as a working parent.

Este audiolivro apresenta dicas valiosas de Dale Carnegie para criar conexões profundas no trabalho e na vida.

Neste audiolivro sensível e inspirador, o empresário e palestrante Marcelo Facchini narra sua trajetória à frente da líder nacional na fabricação de implementos rodoviários Facchini, responsável por fazer circular a economia do nosso país por meio de uma malha rodoviária de milhões de quilômetros.

The most effective communicators in the world all structure their messages the same way, by designing for simplicity. But the problem is, simple is hard work. Our brains are programmed to complicate. Our world incentivizes more, more, more. It takes deliberate, intentional effort to communicate in a way that seems effortless. In Simply Put, award-winning marketing entrepreneur Ben Guttmann unveils a five-part framework that allows anybody to communicate with clarity. With this book, you'll be able to design messages that are beneficial, focused, salient, empathetic, and minimal—and that work.

Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.

Authenticity, Identity, and Being Yourself at Work is filled with practical advice from HBR experts who can help you answer this and other questions like: What does authenticity really mean at work? How do I disclose personal information without oversharing? In what ways can I overcome feelings of imposter syndrome? What should I do when who I am conflicts with those around me?

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in...

Success in life is more than having goals and skills. You need connections. And to get connections, you need to reach out - fearlessly, strategically, and every day of the work week. For many, this is a daunting and confusing task. Reach Out shows listeners how to use social media and simple digital tools to begin building and expanding the number of people they know. Author Molly Beck explains how to: establish and strengthen your digital presence; develop career goals that reaching out can help you obtain; and much more!

Every day, random encounters really can change lives, when you make them happen the right way and leverage the connection at the other end. Talk to Strangers explains how to stand out and tap the potential of others by taking notice of who is standing alongside you on the bank line, the latte pickup point, or the ticket counter at the airport.

Elevate your leadership game and discover the secrets to winning big in business and innovation. Big Bet Leadership equips business leaders with the principles and tactics to achieve critical results and solve complex problems facing businesses today. You will capture the upside potential while avoiding the many failure points inherent to AI strategies, growth strategies, M&A, innovation programs, operating model transitions, and digital transformation.

Забудьте о сложных психологических теориях! Эта аудиокнига — ваш практический учебник по языку влияния. Только работающие техники НЛП, которые можно применить уже сегодня. Вы получите конкретные инструменты для каждой ситуации: как договориться с ребёнком, как убедить начальника, как разрешить конфликт с партнёром, как получать "да" вместо "нет".

◎説明とは「相手が知りたいこと」を届けること・「もう一度説明して」と言われる…・説明の途中で相手がイライラし始める…

DramaDoctors Carmen White and Lennie Smith know firsthand that failure offers an opportunity to recommit to playing your best role. They have counseled thousands of people like you to use the principles of Good Drama to elevate their careers and intentionally reset their lives.

Reuniones, eventos y presentaciones describe que el propósito de esto es vender o conseguir aprobación. Otros tipos deberían utilizar otras formas de comunicación para ahorrar tiempo y dinero, además de agilizar el proceso. Este título explora los pormenores de cada tipo de oportunidad de venta o aprobación que tu empresa y tú tienen, así como consejos y recomendaciones específicas sobre cómo hacer que esto funcione mejor para tu organización y para ti mismo.

Un director no será recordado por lo que planeó, sino por lo que logró. Mucho se ha escrito sobre planeación estratégica, pero no sobre la ejecución. Y es que para planear hay una metodología clara, pero la ejecución es fundamentalmente práctica y no existe una receta única; requiere de juicio y disciplina, de saber aplicar el saber prudencial.

In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause - even (especially) when you're working with a generationally diverse team.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.