Showing titles in Communication & Social Skills

Fully revised, updated, and expanded, this modern classic will teach you to use the art of storytelling to persuade, motivate, and inspire in life and business Anyone seeking to influence others must first know their own story, and how to tell it properly. Whether you're proposing a risky new...

Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.

For when your trust has been broken: discover how to set firm boundaries again, how to connect deeply without being hurt, and how to safely grow your most intimate relationships. Painful relationships violate our trust, causing us to close our hearts. But to experience the freedom and love God...

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.  

This audiobook is a vital tool for anyone who wants to become more aware of their body language as well as learn how to read and analyze verbal and nonverbal clues of others.

Is verbal abuse ruining your business, your personal life, or even your physical and emotional health? With a little help from Suzette Haden Elgin, you won't have to put up with it anymore. She'll show you how to create an environment in which verbal abuse almost never happens, and how to take complete control of your language behavior. Once you've mastered the techniques, you'll be able to defuse a verbal attack before it can even be completed, and deal effectively with the rare attack that cannot be avoided.

You still love each other, but the days have grown heavy with logistics. Between long workdays, endless errands, and the quiet fatigue that settles in by evening, your marriage has quietly shifted from a close partnership into a series of polite transactions. There was no explosive fight and no...

How Can You Stay True to Yourself in Toxic Environments? is a powerful and practical guide for maintaining your integrity, peace, and authenticity amid challenging and unhealthy surroundings. This insightful read explores strategies to protect your mental and emotional wellbeing while navigating...

Do you rehearse ordinary conversations because you’re afraid of how someone will react? One moment, everything seems fine. The next, a small comment turns into an outburst, an icy silence, or an argument that somehow becomes your fault. You find yourself choosing your words carefully...

What If Your Social Anxiety Is Actually a Gift? is a soul-level short read that turns the conversation around social anxiety upside down. Instead of pathologizing it, this book invites you to explore the deeper intelligence behind your sensitivity, overthinking, and discomfort in crowded or...

Your voice is not a soft skill. It is the infrastructure through which everything you know reaches the room. You prepare. You know your material. Yet in the meeting, the pitch or the boardroom, your ideas land smaller than they are, and speaking anxiety shows up at the moments that matter most...

Approximately 20% of children who begin to stutter will continue into their teen years - with or without therapy. As of now, there is little to go on to predict which children will persist. How does intervention with the goal of fixing impact those who are not fixed (and who else do we really...

Ob im Job, in der Liebe oder im Freundeskreis: Grenzen zu setzen fällt oft schwer. Dabei sind klare Grenzen kein Zeichen von Schwäche, sondern von Selbstrespekt. Sie schützen uns – wie Verkehrsregeln auf der Straße – vor emotionalen Unfällen und bilden die Basis für gesunde und erfüllende Beziehungen auf Augenhöhe. Die Psychologin und Neurowissenschaftlerin Alba Cardalda zeigt in diesem Hörbuch, wie wir selbstbewusst und einfühlsam »Nein« sagen lernen.

Love has a history and we ride - sometimes rather helplessly - on its currents. Since around 1750, we have been living in a highly distinctive era in the history of love that we can call Romanticism. And it has been a disaster for love. Relationships challenges the assumptions of the Romantic view of love. It shows how to develop new attitudes that can lead to a psychologically mature vision of love.

In Loving What Is, bestselling author Byron Katie introduced thousands of people to her simple and profound method of finding happiness through questioning the mind. Now, I Need Your Love—Is That True? examines a universal, age-old source of anxiety: our relationships with others. In this...

Brought to you by Penguin. From the rise of leetspeak and words such as “unalive” to the trend of adding “-core” to different influencer aesthetics, the internet has ushered in an unprecedented linguistic upheaval. We’re entering an entirely new era of etymology, heralded by the...

What is effective reasoning? And how can it be done persuasively? These questions have been asked for thousands of years, yet some of the best thinking on reasoning and argumentation is recent and represents a break from the past. These 24 engaging lectures teach you how to reason, how to persuade others that what you think is right, and how to judge and answer the arguments of others - and how they will judge yours.

Being a great public speaker can put you on the pathway to success, whether you're looking to teach, inform, persuade, or defend an idea. Yet many of us live in fear of public speaking. As you'll learn in these 12 invaluable lectures, all it takes is confidence, practice, and the knowledge of techniques and strategies used by history's greatest public speakers. Whether you want to finally become the confident public speaker you've always wanted to be or are just looking for fresh advice on how to strengthen your skills, this inspiring course is packed with practical advice.

Are you struggling to connect with your child now that they've left the nest? Are you feeling the tension and heartache as your relationship dynamic begins to change? In Doing Life with Your Adult Children, bestselling author and parenting expert Jim Burns provides practical advice and hopeful...

How people judge you - and how to come out looking good. Everyone wants to know how to be more influential. But most of us don't really think we can have the kind of magnetism or charisma that we associate with someone like Bill Clinton or Oprah Winfrey unless it comes naturally. In Compelling People - now required reading at Harvard Business School - John Neffinger and Matthew Kohut show that this isn't something we have to be born with, it's something we can learn.