Showing results by author "Al DeBerry" in All Categories
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Get The Manager
- Written by: Al DeBerry
- Original Recording
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Get The Manager is a podcast for anyone who has ever worked a shift, run a shift, or wondered what's really going on behind the front desk, the counter, or the kitchen door. Hosted by Al DeBerry and Raluca Leibowitz — two service industry veterans with decades of hotel, hospitality, and management experience between them — the show pulls back the curtain on what it actually takes to lead people, serve customers, and keep a business running. From handling toxic employees and reading the difference between a task-driven worker and a people-driven one, to navigating tipping etiquette, angry ...
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