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The Anti-CSM Playbook
- Written by: The Anti-CSM Playbook
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Tired of the corporate hype and endless buzzwords? Welcome to the real world of Customer Success. The Anti-CSM Playbook, narrated by some of the most influential CSMs, is your tactical, no-BS guide for survival on the SaaS front lines. It rips up the conventional rule book, delivering candid, battle-tested truth on securing renewals and maintaining your sanity. Stop pretending everything is strategic! Embrace your true role as a hybrid firefighter. Build your professional brand on reliability and candor, not showmanship. Don't miss out on this essential listening for every CS professional.
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