Showing results by narrator "Kelly D'Ambrosio" in All Categories

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...

Join USA Today bestselling author Tricia Goyer and her family of eleven as they embark on a yearlong quest to eliminate grumbling from their home and discover a happier, healthier, and more grateful approach to living life. The Goyer home--with two parents, eight kids, and one...

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today. In an industry that has seen constant disruption over the last two decades, Target has...