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Extrameile Kundenservice cover art

Extrameile Kundenservice

Written by: Stephan Heinrich, Maria-Theresa Schinnerl
Narrated by: Stephan Heinrich, Maria-Theresa Schinnerl
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Publisher's Summary

1.) Service - das Marketing der Zukunft!

2.) Performance-Check - Worum geht´s konkret?

3.) Extrameile für KundInnen

a.) Der REIZ-ende Kunde - Was tun wenn der Kunde laut wird?

b.) Service-Sünden tun weh

c.) Service-Persönlichkeit sein

In deiner Audible-Bibliothek findest du für dieses Hörerlebnis eine PDF-Datei mit zusätzlichem Material.

©2021 Stephan Heinrich (P)2021 Stephan Heinrich und Maria-Theresa Schinnerl

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