Hector Waldo is the Founder and Fractional CMO at Max Rev Growth, a marketing strategy firm helping home services businesses increase revenue. He is also the Chief Marketing Officer at Trust 1 Services. As a marketing leader, Hector delivers high-level executive marketing guidance with a focus on digital marketing and SEO.

Home services businesses face rising marketing costs, shifting customer expectations, and constant pressure to keep the phones ringing year-round. Standing out today takes more than just ads; it requires strategy, alignment, and trust at every touchpoint. How can contractors build a marketing system that drives consistent growth rather than short-term wins?

Home services marketer Hector Waldo emphasizes implementing a data-driven, customer-first marketing approach to create sustainable results. This involves tracking performance metrics, aligning marketing with sales and operations, and using seasonality to guide promotions. Hector also highlights community involvement, email marketing, and adapting to AI-driven consumer behavior.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Hector Waldo, Founder and Fractional CMO at Max Rev Growth, to discuss modern marketing strategies for home services companies. Hector talks about aligning marketing with operations, adapting to seasonality and rising ad costs, and how AI, email, and community engagement are shaping the future of customer acquisition.`

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Homeownership comes with its fair share of surprises — some minor, others potentially costly if left unaddressed. Whether it's strange noises, slow drains, or water showing up where it doesn't belong, it can be hard to tell what's urgent and what can wait. So how do you know when a DIY solution will do, when it's time to call a professional, and how to prevent minor issues from turning into expensive repairs?

According to home service expert Anthony Mound, many common household issues trace back to airflow, drainage, or aging components. Homeowners can troubleshoot garbage disposals by identifying common causes like clogs, seized blades, and humming motors. Anthony also notes that frozen pipes can damage internal seals and fittings, leading to lingering pressure or shutoff issues even after thawing. With this knowledge, homeowners can take quick action.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss common plumbing and HVAC issues homeowners face. Anthony talks about preventing dryer fires with proper vent cleaning, diagnosing disposal and drain backups, and understanding repair options for aging or damaged sewer lines.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Unexpected plumbing problems can turn a normal day into a stressful one. From toilets acting up to hot water disappearing mid-shower, homeowners are often left wondering what's actually going wrong — and whether it's something they can fix themselves. How can you determine whether it's a quick adjustment versus a sign of a bigger issue?

As plumbing expert Anthony Mound notes, many of these common frustrations stem from worn components, aging systems, or simple misunderstandings about how home plumbing works. He advises homeowners to watch for early warning signs like inconsistent water temperature, slow drainage, or unexplained leaks, and to avoid temporary DIY fixes that mask deeper problems. Routine maintenance, like inspecting water heaters and replacing small parts early, can prevent costly breakdowns and extend system life.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss common homeowner plumbing issues and practical solutions. Anthony explains how to diagnose toilet and drain problems, why hot water runs out quickly, and when tankless water heaters make sense.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Homeowners sometimes struggle to understand which heating system is right for their space and how to run them efficiently. Especially with older homes, boilers and steam systems can be a pain. What should you know before repairing, replacing, or maintaining these systems?

According to heating expert Anthony Mound, the first step is understanding the age and design of your existing system before making big decisions. He emphasizes sizing equipment correctly, maintaining boilers regularly, and addressing water quality early to extend a system's lifespan. Anthony also encourages homeowners to replace aging components around a boiler instead of only replacing the unit to prevent future failures.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss boiler care and replacement. He discusses key differences between boilers and furnaces, how water quality affects system longevity, and how proper maintenance prevents expensive repairs.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Utility incentives can feel confusing, especially when homeowners are unsure which upgrades truly save money long term. Between rebates, audits, and financing options, it can be difficult to know where to start. How can you discover which improvements deliver comfort and savings?

According to energy efficiency expert Anthony Mound, the key is knowing how programs like Mass Save work for homeowners. He emphasizes starting with a home energy audit to uncover required improvements and ensure access to the highest rebate tiers. He also highlights designing systems correctly for each home and using flat rate pricing for transparency. With these steps, homeowners can make upgrades confidently.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss utility incentives and cost transparency. He explains how Mass Save rebates work, why a properly designed system matters, and how flat rate pricing protects homeowners.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

As the seasons shift from summer to winter, homeowners must prepare their homes for colder months. How can you protect your HVAC and plumbing systems from costly breakdowns and keep energy bills under control?

According to heating and plumbing expert Anthony Mound, the process starts with simple yet essential steps like covering the outdoor AC unit and scheduling a furnace checkup before temperatures drop. He highlights the importance of regular maintenance to prevent high utility bills and untimely furnace failures, and warns that heavier indoor plumbing use in the winter often leads to more leaks and water heater issues. Anthony also stresses hiring qualified professionals for installations, since poor workmanship can result in high run times, discomfort, and premature equipment failures.

In this episode of Everyday Comfort, Chad Franzen of Rise25 interviews Anthony Mound, Owner of Trust 1 Services, about winterizing home systems. Anthony shares why regular furnace and plumbing maintenance prevents mid-season breakdowns, outlines the critical steps for professional HVAC installation, and explains the value of verifying contractor insurance and licensing for homeowner protection.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

When winter chills set in, homeowners face the challenge of keeping their spaces warm and energy costs in check. From choosing the right furnace to knowing when maintenance or replacement is needed, making informed decisions can be confusing. How can you determine which heating solution will keep your home both comfortable and cost-efficient for years to come?

According to heating expert Anthony Mound, regular maintenance — ideally twice a year — prevents breakdowns during extreme weather and helps identify minor issues before they become expensive repairs. When considering a replacement, he advises weighing the system's age, warranty status, and rising utility bills, as these signal when further repairs are no longer worthwhile. Anthony also compares furnace and boiler systems, noting that boilers deliver longer-lasting, more radiant heat, and warns that heat pumps, while useful in smaller homes, can drive up electric bills and require well-designed ductwork. A properly sized system and careful installation are key to long-term comfort and energy savings.

In today's episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss how to make smart decisions about home heating. Anthony shares how to determine whether to repair or replace an aging furnace, clears up common myths about heat pumps, and explains why proper system sizing is critical for long-term efficiency and comfort.

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Plumbing and HVAC issues can often be overlooked until they cause significant damage. Many homeowners might disregard minor problems, such as a leaky faucet or a noisy toilet, thinking they aren't a big deal. What simple steps can help homeowners spot and address issues early?

According to plumbing and HVAC veteran Anthony Mound, homeowners can avoid costly repairs by being proactive. He recommends regular plumbing inspections to catch hidden leaks, check water quality, and assess pipe conditions. For recurring drain clogs, he advises using camera inspections and jetting to thoroughly clear the pipes. Additionally, Anthony stresses the importance of properly insulating pipes to prevent freezing in colder months, which can lead to major problems.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss plumbing and HVAC maintenance. Anthony shares tips for detecting hidden plumbing leaks, solutions for recurring drain clogs, and proactive steps to prevent frozen pipes.