• Delivery Systems: Lessons Learned and Key Takeaways - Part 2
    Jan 21 2026

    We’ve just dropped Part 2 of our latest video on Promote Profit Publish, hosted by Peter Boland—and trust us, this one’s packed with inspiring takeaways from some of the most innovative healthcare organizations across the country!

    Whether you’re a healthcare professional, advocate, or just love learning about powerful systems change, this episode is a must-watch. Here’s what you’ll learn:

    5 Keys You’ll Discover in This Episode:

    1. Community-Centric Change: Find out how Presbyterian Health in Albuquerque flips the traditional model by making local councils THE trusted conveners, and how bottom-up collaboration creates more equitable communities.
    2. Value-Based Care Done Right: Houston Methodist's blueprint for quality improvement, monthly physician meetings, and a $50 million rebate—proving great care really can pay off.
    3. Systems Change at Scale: Dive into Common Spirit’s mind-blowing Total Health Roadmap, a masterclass in how you flip an entire organization (2,200 facilities!) to drive health outcomes countrywide.
    4. Functional Medicine Innovations: See how Cleveland Clinic uses shared medical appointments for high-need diabetic patients, boosting outcomes and community peer support while cutting costs.
    5. The Hidden Power of Health Literacy: Vanderbilt’s team takes on the health literacy crisis with a simple screening device—showing how understanding patients’ needs leads to better, safer care.

    Fun Fact: Houston Methodist’s value-based care approach not only improved patient outcomes, but in just one year, it generated a $50 million rebate for the organization! Talk about healthy profits.

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    23 mins
  • Delivery Systems: Lessons Learned and Key Takeaways - Part 1
    Jan 14 2026

    In Part One, Peter Boland unpacks the high points from the first third of the book, focusing on healthcare delivery systems, and spotlights innovative, purpose-driven organizations aiming to generate more health—not just treat sickness.

    Here are 5 keys you’ll learn in this episode:

    1. Why Our System is Stuck (and How to Get Unstuck)
    2. Discover the root causes behind America's sickness-focused healthcare spending—and the insanity of pouring 97% into treatment and only 3% into prevention.
    3. How Boston Medical Center Transformed Patient Care
    4. Learn the inside story of their pioneering food pantry, rooftop gardens, and true “patient first” philosophy (hint: they even teach families to cook healthy meals!).
    5. Breaking the Cycle with Nationwide Children's
    6. Find out how this pediatric hospital in Ohio took on the audacious goal to break the intergenerational cycle of poverty through housing, workforce, education, and economic initiatives.
    7. The Power of Zero Defects at Cleveland Hospital
    8. Hear how a creative “fractal management” system demanded everyone—yes, everyone—be accountable for perfect care, slashing errors and saving millions.
    9. Why Collaboration is Everything
    10. See how the best hospitals aren’t just treating patients—they’re partnering with local communities to share power and expertise, tailoring programs to real needs.

    Fun Fact of the Episode:

    Did you know the Boston Medical Center’s food pantry started in one doctor’s desk drawer? Today, it distributes over a million pounds of food per year and features rooftop gardens growing fresh produce for their patients!

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    28 mins
  • Beyond Clinical Data: The Power of Social Determinants in Healthcare Decision-Making
    Jan 7 2026

    Get ready for a thought-provoking conversation in this week’s Promote Profit Publish episode: “More Health, Less Healthcare” featuring Brenner Williams and host Peter Boland.

    In this episode, Brenner pulls back the curtain on how social determinants of health (SDOH)—factors like food access, transportation, and financial stability—shape wellness outcomes far beyond the doctor’s office. Together, Brenner and Peter break down how proactive, data-driven strategies can empower employers, health plans, and entire communities to create real change.

    What you’ll learn in this episode:

    • Why quantifying social risk unlocks smarter resource allocation and cost savings.
    • How an “analyze first” mindset redefines the way organizations act on data.
    • Ways self-insured employers use social risk data to build benefits that truly meet people’s needs.
    • A behind-the-scenes look at Socially Determined’s Socialscape platform and how it visualizes community risk in powerful new ways.
    • Why evidence and integration are essential for sustainable health innovations.

    Bonus insight:

    You’ll also hear how Brenner’s early experiences during the dot-com boom—and even a failed startup—shaped his forward-thinking approach to healthcare technology today.

    Tune in and be inspired to rethink what health really means. Whether you’re leading a business, managing a health plan, or simply passionate about innovation, this episode will leave you ready to measure smarter, act faster, and invest more wisely in better health for all.


    Dr. Williams is a family physician, entrepreneur, former health system executive and consulting leader, and past founder and CEO of Clinovations, sold to the Advisory Board Company in 2014. In 2017, Dr. Williams co-founded Socially Determined to create an analytics platform that integrates the social determinants of health with clinical and claims data to quantify and visualize social risk and the specific impacts on health and healthcare outcomes. Dr. Williams’ unique perspective is formed at the intersection of healthcare and technology. He has an extensive understanding and knowledge in the implementation of healthcare technology, health plan market growth, and SDOH strategy development for leading healthcare stakeholders. He holds a Bachelor of Science in Biology from Virginia Polytechnic Institute and received his Medical Doctorate from Marshall University.

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    33 mins
  • The Power of Empathy and Advocacy in Healthcare Navigation
    Dec 31 2025

    This episode of More Health, Less Healthcare explores how University Hospital in Kansas City is breaking barriers to health equity through innovative, on-the-ground programs that truly meet patients where they are.LinkedIn-Newsletter.docx​

    Hosted by Peter Boland, with guests Gabriella Gardner, Director of Language Assistance, and Deborah Sisco, Manager of Patient Advocacy and Engagement, the conversation spotlights a powerful new hybrid role: cultural health navigators who go far beyond language interpretation to guide immigrant, refugee, and limited English proficiency patients through every step of their care. You’ll hear real stories about how understanding social determinants of health, using Plan-Study-Do-Act cycles to “fail forward,” and adapting approaches to sensitive conversations are transforming experiences across multiple clinics.


    Listeners will also learn the three essential traits every cultural health navigator needs—lived experience, cultural humility, and a passion for advocacy—and why these qualities are critical in communities where more than 200 languages are spoken each year. The episode closes with an inspiring look at their emerging arts and loneliness initiative, revealing how holistic care can extend far beyond medicine to create connection, trust, and lasting impact.


    Deb Sisco is the Manager of Patient Advocacy and Engagement for University Health, Kansas City’s Safety Net Hospital and the teaching hospital for the University of Missouri, Kansas City.

    Deb holds a Master’s Degree in Educational Leadership and a Lean Six Sigma Green Belt. She spent 25 years in the field of education, serving first as a teacher of children with behavior disorders and emotional disturbances, then as an alternative school principal. During her career in St. Joseph, MO. Deb was named Teacher of the Year, the Midwest Symposium for Leadership in Behavior Disorders Educator of the Year, and received honors from the Buchanan County Juvenile office as well as being named one of “20 Who Count” by the St. Joseph News Press.

    Deb began a second career at University Health concentrating her efforts on managing special projects throughout the organization that elevate the voice of the patient and inspire compassionate, patient centered care. She manages the processes for screening and assisting patients with the Social Drivers of Health and leads the effort to elevate the voice of the patients and their families through the creation and management of a Patient and Family Advisory Council.


    Gabriella Gardner is the Director of Language Access, Multicultural Health Navigation and One World Pantry at University Health. She is a professional linguist with over 20 years of experience in the healthcare field as an administrator, interpreter, translator and instructor. Gabriella studied Language and Literature at Arizona State University and at Université Catholique de Lille in France. She has a Master’s in Business Administration and is an American Essential Hospitals Fellow. She is also a graduate of the first Truman Medical Centers Executive Fellowship program where she received a UMKC-Cerner Certificate for Healthcare Leadership from the Bloch School of Management. Gabriella is known for implementing high quality services and programs in multicultural healthcare environments to reduce health disparities and ensure equal access to healthcare for diverse populations. Gabriella Gardner, MBA | Director of Language Access, Multicultural Health Navigation and One World Pantry

    gabriella.gardner@uhkc.org

    University Health | Truman Medical Center




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    36 mins
  • Overcoming the Innovator’s Dilemma: Insights on Healthcare Leadership
    Dec 24 2025

    This episode of the “More Health, Less Healthcare” podcast features host Peter Boland in conversation with Ann Somers Hogg, Director of Health Research at the Christensen Institute, for a lively, practical look at what real innovation in healthcare takes—and why even good leaders often struggle to make it happen.


    Listeners will hear how the Christensen Institute applies Clay Christensen’s innovation theories to healthcare, the core components of business model theory, and why the “Innovator’s Dilemma” keeps successful organizations from disrupting themselves when it matters most. Summers walks through a six-question test to assess whether an idea is truly disruptive, illustrates why business models—not technology alone—drive meaningful change, and shares examples like MinuteClinic to show how “good enough” solutions can transform access and convenience. The episode closes with cautious optimism about the role of generative AI in supporting clinicians and mental health through augmentation rather than replacement, offering leaders concrete ways to rethink innovation and make care better, not just more expensive.


    Ann Somers is the director of health care research at the Clayton Christensen Institute where her research focuses on the structural pathways to improve health. This includes business model design, leadership approaches, customer orientation, and innovation strategy.

    Prior to joining the Institute, Ann Somers worked for Atrium Health (now Advocate Health), where she served as the AVP of Strategy and Transformation. She started her career in consulting at Oliver Wyman, working to develop value-based care strategies for large payers.

    Ann Somers holds an MSPH in Health Policy and Management from UNC-Chapel Hill and a BS in Commerce from the University of Virginia. She lives in Richmond, Virginia with her husband and two children.


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    27 mins
  • How Community Voice is Shaping Presbyterian Healthcare Services' Approach to Behavioral Health and Social Needs in New Mexico
    Dec 17 2025

    Discover how Presbyterian Health in New Mexico is putting community priorities at the center of its health equity work. In this episode, Leigh Caswell shares practical insights on scaling programs, leveraging partnerships, and tracking real community impact.

    • The unique “incubator” approach to developing and scaling community health initiatives
    • How behavioral health became a cornerstone priority based on community data
    • Defining and measuring “community health” across diverse populations and counties
    • Funding strategies, sustainability challenges, and lessons learned on managing grants
    • Looking ahead: plans for scaling, sustaining programs, and deepening community engagement

    Tune in for real-world examples and actionable strategies to drive healthier communities beyond hospital walls.


    Leigh Caswell serves as Vice President of Community and Health Equity with Presbyterian Healthcare Services (PHS).

    Leigh coordinates and directs initiatives, strategy, and operations that support the community health priorities and health equity strategy of the largest non-profit, integrated health system in New Mexico. This work includes systems change initiatives, building programs, convening cross sector partnerships and leveraging grant and private funds for greater collective impact on barriers to health in communities across the state.


    Leigh has a B.S. in Environmental Health from Colorado State University and a Masters of Public Health from the University of New Mexico.

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    29 mins
  • Why Healthcare Costs Hold Back the American Dream and What Employers Can Do
    Dec 10 2025

    Today's episode feature Peter Boland and Dave Chase, CEO of Health Rosetta. This is a truly eye-opening conversation that dives deep into the crisis of healthcare costs, innovative solutions, and what organizations can actually do to create real change.

    5 Keys You’ll Learn in This Episode:

    1. Why Healthcare Has “Killed the American Dream”
    2. Dave Chase makes a bold claim about the impact of rising health costs on the middle class—and backs it up with surprising data and insights.
    3. The Health Rosetta Dividend—What Is It and How Big Can It Get?
    4. Discover how some companies are saving up to 60% on healthcare, using those savings for college scholarships, daycare, solar, and much more.
    5. How to Take Action as an Employer
    6. Dave Chase breaks down the first steps any organization should take to radically cut costs and improve employee benefits—including contract reviews and “advanced primary care.”
    7. Inside the Plan Grader Tool
    8. Ever wonder how your company’s health plan stacks up? Dave Chase explains the Plan Grader, a scoring system with actionable diagnostics to transform your approach to benefits.
    9. The Legal Wake-Up Call for Employers
    10. Boards and executives are now directly liable for poor fiduciary stewardship. Learn how recent lawsuits and government action mean it’s time to get serious about healthcare dollars.

    Fun Fact from the Episode:

    Did you know a tiny Bic pen has 55,000 Amazon reviews, while healthcare plans—which represent 20% of the economy—rarely get an objective value “grade”? This wild discrepancy inspired Health Rosetta’s Plan Grader!

    Ready to Make Healthcare Uncomplicated?

    If you’ve ever felt stuck with rising premiums and confusing insurance processes, this episode is a must-listen. Dave Chase and Peter Boland break down complex issues in a super approachable way—with real stories and actionable solutions.

    Dave Chase is the CEO and co-founder of Health Rosetta, a public benefit corporation dedicated to transforming healthcare through community-driven solutions, and Board Chair of Nautilus Health Institute, a 501(c)(3) nonprofit providing open-source healthcare resources. He leads a national network of over 250 Health Rosetta Advisors who serve more than five million Americans, demonstrating that healthcare can be delivered with 20-50% cost reductions while improving benefits.

    Before founding Health Rosetta in 2017, Dave worked as a revenue cycle consultant helping hospitals maximize billing. His path to healthcare reform advocacy came after losing a close friend to preventable medical system failures—an experience that transformed his career trajectory and fueled his commitment to fixing a broken system.

    Dave played an instrumental role in securing healthcare benefits provisions in the Consolidated Appropriations Act of 2021, particularly around broker compensation transparency and gag clause bans. He is the author of "CEO's Guide to Restoring the American Dream" and is currently working on "Relocalizing Health," a book focused on Community-Owned Health Plans as alternatives to traditional insurance models.

    As a TED speaker and host of the "Relocalizing Health" podcast, Dave champions the principle that healthcare should serve communities rather than extract wealth from them. He draws inspiration from successful cooperative models like Rural Electric Cooperatives to demonstrate how communities can take control of their healthcare destiny. When not working to transform healthcare, Dave coaches high school cross country and track & field athletes to reach their full potential which has included state and national championships.

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    39 mins
  • Whole Person Care in Action: Inside Nationwide Children’s Healthy Neighborhoods, Healthy Families Initiative
    Dec 3 2025

    We’re back with an inspiring episode you won’t want to miss! This week, Peter Boland sits down with Nick Jones, Vice President of Community Wellness at Nationwide Children’s Hospital in Columbus, for a deep dive into how housing and health are more connected than you think.


    5 Keys You’ll Learn in This Episode:

    1. Why Housing is Healthcare: Discover why affordable housing is truly a foundational strategy for improving population health—right from the experts making it happen.
    2. The 5-Pronged Approach: Get the inside scoop on Nationwide Children’s “Healthy Neighborhoods, Healthy Families” initiative and its five core areas: housing, economic development, wellness, education, and community enrichment.
    3. How to Build a Capital Stack: Learn what it takes to fund big-impact affordable housing—and how assembling the right partners (and a lot of trust) makes it possible.
    4. Whole-Person, Whole-Family Care: See how wraparound services and “no wrong door” entry points are changing outcomes for families—keeping kids healthy at home, at school, and in their neighborhoods.
    5. Measuring Real Results: Hear about the concrete outcomes this initiative has achieved, including higher graduation rates, increased kindergarten readiness, and millions returned to the community through tax prep assistance.


    Fun Fact from the Episode: Did you know that Nationwide Children’s Hospital has helped return over $5 million to the local community just through its free tax preparation program? Talk about putting money where their mission is!


    Wrapping Up This episode is packed with actionable insights if you want to help communities thrive, drive lasting change, or just get inspired by what’s possible when hospitals go “all in” on health equity. Peter Bolland and Nick Jones make a fantastic team, sharing lessons and stories that will keep you energized about your own work!


    Call to Action Don’t miss out—tune in to this episode and share it with a friend who cares about healthier futures. And if you’re feeling inspired, let us know what community innovation you’d like to hear about next!

    Listen now and keep making good trouble!


    P.S. If this episode sparked questions or ideas, hit reply—we love hearing from you

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    31 mins