Episodes

  • Episode 295: Structure Before Scale: How Recon Is Building for Growth

    Episode 295: Structure Before Scale: How Recon Is Building for Growth
    Oct 15 2026
    This week, Austin and Bo Graham of Recon Pest Services share how they’ve grown their Nebraska-based pest control business from door-to-door sales into a company pursuing growth through organic expansion and acquisitions. They discuss how implementing EOS, defining clear ownership and leadership roles, and building accountability have helped them strengthen their culture, manage operations across state lines, and navigate the challenges of acquisition integration. Guest: Austin Graham, CFO & Visionary & Bo Graham, Sales & Marketing Manager & Integrator, Recon Pest Services Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    44 mins
  • Episode 294: From CEO to Exit: Build Value & Go to Market

    Episode 294: From CEO to Exit: Build Value & Go to Market
    Oct 8 2026
    In part 2 of 2 about Dan's new book, "From CEO to Exit: The Ultimate Payday for Pest and Lawn Care Operators," Dan and Donnie review how to build business value before an exit using the 4 Cs framework (human capital, structural capital, customer capital, and social capital). They also outline a systematic approach to exit planning involving discovery, preparation, and decision phases, and they delve into the challenges of the due diligence process. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    34 mins
  • Top Takeaways From September - Insiders Rewind

    Top Takeaways From September - Insiders Rewind
    Oct 5 2026

    Welcome to Insiders Rewind - Recapping September

    This month, we are looking back to:

    Ep. 285 - What's Really Driving the Pest Market?

    Ep. 286 - Building a Purpose-Driven Company

    Ep. 287 - The Multi-Million Dollar Question: Is Your Estate Plan Ready

    Ep. 288 - Is Your Inventory Costing You Money?

    A HUGE shout to our sponsors!

    Coalmarch: https://www.coalmarch.com/podcast

    PestSure: https://www.pestsure.com/

    Voice for Pest: https://www.voiceforpest.com/podcast

    Forshaw: https://www.forshaw.com/

    PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders

    Peer Groups: https://www.pmpindustryinsider.com/peergroups

    Insiders Conference: https://www.pmpindustryinsider.com/conference

    Hosts:

    Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/

    Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/

    We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsiders.
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    18 mins
  • Episode 293: CEO to Exit: Hope Is Not An Exit Plan

    Episode 293: CEO to Exit: Hope Is Not An Exit Plan
    Oct 1 2026
    In part 1 of 2 about Dan's new book, "From CEO to Exit: The Ultimate Payday for Pest and Lawn Care Operators," he and Donnie discuss key exit planning concepts, including three gaps to consider: the wealth gap (difference between needed income and current assets), the value gap (improving multiples), and the price gap (potential versus current sale value). They also talk about misconceptions around multiples and understanding adjusted EBITDA. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    33 mins
  • Episode 292: Second-Gen Journey: Building, Partnering & Staying

    Episode 292: Second-Gen Journey: Building, Partnering & Staying
    Sep 24 2026
    This week, STL Pest Control GM Zach Isenmann talks to Dan and Donnie about his experience joining his father's company, the challenges and growth they faced, and the decision to partner with private equity firm Perennial Services Group. He explained the transition process, the benefits of additional support and resources, and the post-transaction status of the company's culture and operations. Guest: Zach Isenmann, General Manager, STL Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    36 mins
  • Episode 291: Lawn Care Marketing: What’s Working Now—and What’s Not

    Episode 291: Lawn Care Marketing: What’s Working Now—and What’s Not
    Sep 17 2026
    This episode features Liam Sunstrum, owner of Yard Dawgs in Western Canada, discussing his company's rapid growth and marketing strategies. Liam tells Dan and Donnie how his company tripled from 4,000 to 12,000 customers over the past year by expanding to five new markets and implementing an advanced tech stack—including HubSpot, Claude AI, and RealGreen—and he details his Facebook and SMS marketing efforts. Guest: Liam Sunstrum, Owner, Yard Dawgs Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    37 mins
  • Episode 290: Getting Paid: Managing Commercial Pest A/R

    Episode 290: Getting Paid: Managing Commercial Pest A/R
    Sep 10 2026
    In this episode of the PMP Industry Insiders Podcast, Dan and Donnie discuss how to avoid being an unpaid bank by managing commercial credit terms. Dan explains the cash flow challenges of commercial accounts receivable and the importance of calculating Days Sales Outstanding (DSO). They discussed strategies such as setting payment terms, using ACH or credit cards, and having a structured collection process. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders Peer Groups: https://www.pmpindustryinsider.com/peergroups Insiders Conference: https://www.pmpindustryinsider.com/conference
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    23 mins
  • Top Takeaways from August | Insiders Rewind

    Top Takeaways from August | Insiders Rewind
    Sep 7 2026

    Welcome to Insiders Rewind — Recapping August

    This month, we are looking back to:

    Ep. 285 - What's Really Driving the Pest Market?

    Ep. 286 - Building a Purpose-Driven Company

    Ep. 287 - The Multi-Million Dollar Question: Is Your Estate Plan Ready

    Ep. 288 - Is Your Inventory Costing You Money?

    A HUGE shout to our sponsors!

    Coalmarch: https://www.coalmarch.com/podcast

    PestSure: https://www.pestsure.com/

    Voice for Pest: https://www.voiceforpest.com/podcast

    Forshaw: https://www.forshaw.com/

    PestPac by WorkWave: https://www.pestpac.com/pmpindustryinsiders

    Peer Groups:

    https://www.pmpindustryinsider.com/peergroups

    Insiders Conference:

    https://www.pmpindustryinsider.com/conference

    Hosts: Dan Gordon,

    PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/

    Donnie Shelton,

    Triangle Home Services: https://trianglehomeservices.com/
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    16 mins