We want your helmet (for the AVB CTC)! Check this out to find out more: https://www.youtube.com/watch?v=Qg5_ZwoCZo0

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Waldorf University articulates Blue Card training into credits! More here: https://waldorf.edu/lp/blue-card/

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The Silverbacks, Nick Brunancini, Terry Garrison, Pat Dale, and John Vance discuss the anatomy and physiology of leadership, focusing on how effective fire service leaders balance priorities and build trust through active listening.

• Addressing the viral social media post about uniforms that received over 200,000 views
• Exploring Bruno's hierarchy of leadership engagement where service delivery takes priority over trivial matters
• Discussing the Blue Card Hazard Zone Conference in Ohio featuring Silverback leadership class
• Examining active listening as a critical leadership skill that builds organizational trust
• Sharing real-world examples of how listening and taking action resolved issues like unsafe apparatus
• Contrasting leaders who focus on service delivery versus those who micromanage uniform policies
• Exploring how accessibility and where leaders physically spend their time impacts trust
• Emphasizing the importance of simplicity in procedures and communication
• Highlighting that the primary focus of fire service leadership should always be the work and service delivery

Check out Timeless Tactical Truths at the B Shifter store for $10—makes a great Christmas stocking stuffer!

This episode was recorded in Phoenix, AZ on September 9, 2025

We want your helmet (for the AVB CTC)! Check this out to find out more: https://www.youtube.com/watch?v=Qg5_ZwoCZo0

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Nick Brunicini, Terry Garrison, and Pat Dale examine the vital connection between internal department culture and external customer service in the fire service.

• Core services involve technical aspects of firefighting while added value services humanize customer interactions
• Customers rarely write letters about equipment or tactics but frequently comment on how firefighters made them feel
• Treating members of the organization with kindness and respect creates the foundation for excellent public service
• Leadership must consistently model the expected behaviors and hold everyone accountable to the same standard
• The "push broom story" demonstrates how leadership decisions either support or undermine organizational culture
• Being nice doesn't mean avoiding accountability—it means addressing issues with dignity and respect
• Effective leaders establish personal authority through consistent behavior rather than relying solely on positional power
• Organizational culture is shaped by how leadership responds to challenges and treats team members
• Modern fire service leadership requires balancing tradition with evolving professional standards

Join Pat and Terry at this year's Blue Card Hazard Zone Conference, September 29-October 3 at the Sharonville Convention Center near Cincinnati.

This episode features Nick Brunacini, Terry Garrison, and John Vance.

We want your helmet (for the AVB CTC)! Check this out to find out more: https://www.youtube.com/watch?v=Qg5_ZwoCZo0

Sign up for the B Shifter Buckslip, our free weekly newsletter here: https://lp.constantcontactpages.com/su/fmgs92N/Buckslip

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This episode was recorded at the AVB CTC in Phoenix, AZ on June 5, 2025.

We explore how perspective in leadership impacts firefighter safety and organizational effectiveness.

Join us for part 2 next week

• A number of firefighters involved in recent line-of-duty deaths were between 25-30 years old
• Danger exists when leaders prioritize being "cool" over passing down hard-earned wisdom
• Effective leadership requires the ability to say "no" in hazardous situations
• Perspective naturally evolves with experience and knowledge
• Tactical supervision (the middle command layer) is critical during extended operations
• Accountability and kindness are not mutually exclusive leadership traits
• Consistency in leadership approach across all contexts maintains organizational integrity
• Operating within effective systems prevents freelancing and improves safety outcomes
• After-action reviews are essential for continuous improvement and perspective development

Join us next week for part two of this special podcast on leadership and perspective in the fire service.

This episode features Nick Brunacini, Terry Garrison and John Vance.

We want your helmet (for the AVB CTC)! Check this out to find out more: https://youtu.be/-Wb5lA6f1uw

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Read the "8 No Brainer Boss Strategies" article here: https://conta.cc/3zY8FOH

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This episode was recorded November 14, 2024 at the Alan V. Brunacini Command Training Center in Phoenix, AZ.

Leadership in the fire service isn't just about strategy; it's about knowing when to step back and let the team shine. Through real-life stories and key learnings from industry veterans, we highlight the balancing act of power, recognition, and accountability within fire departments. From the dynamics of operational versus administrative roles to the critical importance of maintaining focus on core values, our discussion offers a candid look at the complexities of leadership.

This week, we will be hosting a Q&A session with the chiefs - Terry Garrison, Nick Brunancini, John Vance, and Greg Timinsky, to answer questions submitted by B Shifter listeners. We understand that dealing with a non-progressive fire chief who denies outside training requests can be challenging, but we have some insights that can help you navigate through the resistance. We will be discussing strategies for personal growth and the systemic issues of departments that avoid progressive leadership. We will also be drawing parallels to the importance of continuous training. Our conversation will extend to the repercussions chiefs may face when they fail to adapt and nurture their department’s personnel.

This episode features Nick Brunacini, Josh Blum, Greg Timinsky and John Vance.

B Shifter Buckslip: No one listened to the workers better than Bruno. In this edition's Silverback Leadership column, 17 observations from the workers that Big Al collected through the years. Read it here: https://conta.cc/4a8M11Z

We want your helmet (for the AVB CTC)! Check this out to find out more: https://www.youtube.com/watch?v=Qg5_ZwoCZo0

Sign up for the B Shifter Buckslip, our free weekly newsletter here: https://lp.constantcontactpages.com/su/fmgs92N/Buckslip

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Register for the 2024 Hazard Zone Conference here: http://hazardzonebc.com/

All of our links here: https://linktr.ee/BShifter

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This episode was recorded at the Alan V. Brunacini Command Training Center in Phoenix, Arizona on May 9, 2024.

Somehow we misplaced this episode, but hallelujah- we found it! That means three more B Shifter's get a t-shirt!

We asked for questions for the chiefs and we received some good ones! This episode we discuss the paramilitary structure of fire departments, officers who push back on good radio communications and avoiding burnout.

Every question we use will get a Bruno OG IC T-Shirt.

This episode features Terry Garrison, Nick Brunacini and John Vance.

We want your helmet (for the AVB CTC)!

Sign up for the B Shifter Buckslip, our free weekly newsletter here.

Shop B Shifter here.

The Hazard Zone Conference is back. Register here!

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This is another round of Ask The Chiefs!

We asked for questions for the chiefs and we received some good ones! Every question we use will get a Bruno OG IC T-Shirt. This time around we discussed dealing with those who get their jobs back trough arbitration and keeping the passion for our jobs in leadership.

This episode features Terry Garrison, Nick Brunacini and John Vance.

We want your helmet (for the AVB CTC)!

Sign up for the B Shifter Buckslip, our free weekly newsletter here.

Shop B Shifter here.

The Hazard Zone Conference is back. Register here!

Please subscribe and share. Thank you for listening!

This episode was recored in Phoenix, AZ at the Alan V. Brunacini Command Training Center.

Part 1 of 2

We asked for questions for the chiefs and we received some good ones! Every question we use will get a Bruno OG IC T-Shirt.

This episode features Terry Garrison, Nick Brunacini and John Vance.

We want your helmet (for the AVB CTC)!

Sign up for the B Shifter Buckslip, our free weekly newsletter here.

Shop B Shifter here.

The Hazard Zone Conference is back. Register before April 1 and save $100! Register here!

Please subscribe and share. Thank you for listening!

This episode was recored in Phoenix, AZ at the Alan V. Brunacini Command Training Center on March 18, 2023

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