When people hear "healthcare security" they usually think cyberattacks and data breaches. But what if the most pressing threat isn't digital?

We connected with Eric Sean Clay, VP and Chief Security Officer at FMOL Health, to discuss the alarming reality of workplace violence in healthcare and why it demands urgent attention. With more than three decades of experience in law enforcement and healthcare security, Eric brings a critical perspective on how safety challenges are evolving and what leaders must do to respond.

From the financial and operational impact of workplace violence to the emerging role of AI and predictive analytics, this conversation highlights what it will take to protect caregivers and healthcare delivery.

For healthcare leaders focused on workforce stability, patient outcomes, and operational resilience this is a conversation that cannot be ignored.

Chapter Timestamps

00:00 Preview

00:53 Welcome to The Digital Healthcare Experience

02:05 Eric's background and path into healthcare security

02:17 Why physical safety is the biggest threat in healthcare today

02:52 The true cost of workplace violence in healthcare

05:52 How widespread workplace violence really is

07:15 The ripple effects on care quality, staff, and finances

12:52 The caregiver exodus and safety concerns

16:08 What actually makes caregivers feel safer

18:42 Building a culture of safety across leadership and teams

22:17 New security technologies and AI in healthcare

27:09 Innovations FMOL Health is implementing now (K9, AI, training, more)

Connect with Eric on Linkedin at https://www.linkedin.com/in/ericsclay

Find Eric's work at https://www.fmolhs.org

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Are we solving the right problems in healthcare?

We posed this question to Mark O'Leary, Managing Partner at o2 Holdings. Drawing from decades of experience across startups, Fortune 500 companies, and healthcare organizations, Mark shares practical insights on AI, decision making, patient-centricity, and the future of healthcare transformation.

Watch the video here.

Chapter Timestamps:

00:00 Preview clip

00:55 Welcome and guest introduction

03:05 Why defining the right problem matters

05:47 AI in healthcare: opportunities and pitfalls

11:15 Decision-making, bias, and "metrics without meaning"

16:09 Interprofessional communication and patient outcomes

20:30 What patient-centricity actually looks like

24:03 Real-world examples: Phreesia and Surescripts

26:00 Cross-industry lessons for healthcare

28:31 From innovation to care delivery integration

32:41 What's ahead for healthcare innovation

If you're navigating AI adoption, building healthcare solutions, or leading transformation efforts, this conversation offers grounded, actionable perspective.

Connect with Mark on LinkedIn at: https://www.linkedin.com/in/mark-o-leary-b939a31/

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

When even a seasoned healthcare professional can't navigate the system safely, what would the average patient or family do?

We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentation gaps can lead to devastating outcomes, even in well intentioned systems.

Watch the video version here.

Chapter Timestamps

00:00 Preview clip

00:57 Welcome to The Digital Healthcare Experience

01:23 Introduction to Kathryn Biasotti

02:11 A personal story of loss and missed opportunities

02:57 Breakdown in communication and care coordination

04:17 Lack of transparency and delayed interventions

06:41 What would the average family do without medical knowledge

08:07 Structural failures and systemic gaps in care

09:07 What the Patient Safety Structural Measure aims to fix

12:25 Communication failures and the risk of litigation

14:02 Why communication remains the leading cause of safety events

15:27 The role of patient advocacy and leadership accountability

17:06 Building a culture of safety from the top down

18:48 The role of AI in improving patient safety

21:08 Alert fatigue and the human factor in technology

23:56 Implementing AI responsibly in healthcare systems

25:37 The most important takeaway for healthcare leaders

Connect with Kathryn on LinkedIn at https://www.linkedin.com/in/kathryn-biasotti-49680611b/

Find Kathryn's work at https://www.pfps.us

#digitalhealth #patientsafety #healthcareinnovation #riskmanagement #healthcareai #patientexperience

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

If healthcare transformation seems slow, it's because people, process, and trust must catch up with the tech.

In this episode we sit down with Dr. David Lubarsky, CEO of Westchester Medical Center Health Network. Named one of Modern Healthcare's 100 Most Influential People in Health Care, Dr. Lubarsky shares real world lessons on turning innovation into measurable outcomes.

Watch the video version here.

We explore how health systems can successfully adapt and adopt AI-driven innovation without losing sight of the human side of care. From improving sepsis mortality outcomes to overcoming frontline resistance to AI, this conversation dives into what it really takes to drive meaningful change in healthcare.

Chapter Timestamps:

00:00 Preview clip

01:16 CEO perspective on digital transformation in healthcare

02:26 Why people, process, and technology must work together

04:10 Overcoming resistance to AI: lessons from sepsis care

08:11 How to prioritize high-impact AI initiatives

11:00 Using AI to identify missed care and save lives

13:24 AI as a force multiplier for clinicians

15:12 Leading change and addressing workforce concerns

18:02 Reducing inefficiencies between providers and payers

20:10 Governance, transparency, and ethical AI oversight

24:02 Continuous monitoring and the evolution of AI systems

29:41 Keeping patients at the center of digital health

This episode offers valuable insights for healthcare executives, clinical leaders, digital health innovators, and anyone navigating transformation in modern healthcare.

Connect with Dr. Lubarsky on LinkedIn at https://www.linkedin.com/in/davidlubarsky

Find Dr. Lubarsky's work at https://www.wmchealth.org/

#aiinhealthcare #digitalhealth #artificialintelligence #healthcareinnovation #patientsafety #healthcaretechnology

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

The way patients find and choose care is changing fast. One thing is clear: Your digital presence is your brand.

We sat down with Timothy Brown, Chief Communications and Marketing Officer at Stony Brook Medicine, to explore how modern health systems are rethinking marketing, technology, and patient engagement.

Timothy shares how academic medical centers are navigating increased competition, shifting patient expectations, and rapid changes in digital behavior. From CRM adoption and patient journey mapping to social media strategy, SEO, and AI driven search, this conversation offers a behind the scenes look at how marketing and communications can directly impact access, trust, and outcomes in healthcare.

This episode is especially relevant for healthcare leaders, marketers, digital strategists, and anyone reimagining how health systems connect with patients in an increasingly consumer driven world.

Timestamps:

00:00 Preview Clip

00:51 Guest introduction and background

03:16 What makes academic medical centers different

05:13 Why marketing technology lagged in healthcare

07:09 Consumerism and generational shifts in healthcare

10:46 Patient acquisition, retention, and CRM strategy

14:53 Social media as a healthcare growth engine

18:44 Service design, journey mapping, and patient engagement

23:08 Digital presence, brand perception, and innovation

27:47 Proving marketing impact with data and analytics

31:01 What excites Tim about the future of healthcare marketing

Connect with Timothy on LinkedIn at https://www.linkedin.com/in/timothy-brown-01339535

Find Timothy's work at https://www.stonybrookmedicine.edu

#healthtech #healthcareinnovation #socialmediastrategy #contentmarketing #brandgrowth #techinnovation

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

It's not every day you get to sit down with a healthcare icon.

In this episode we're joined by Scott Becker, Founder and Publisher of Becker's Healthcare, for a wide‑ranging discussion on how artificial intelligence is transforming healthcare today.

Scott brings a rare perspective shaped by decades at the intersection of healthcare operations, investing, law, and media. He breaks down where AI is delivering measurable ROI across health systems, where expectations may still be ahead of reality, and how healthcare leaders should be thinking about enterprise adoption, clinical applications, and long‑term strategy.

The conversation covers ambient clinical documentation, revenue cycle automation, enterprise AI deployment, workforce shortages, and more. Scott also shares boardroom‑level insights on risk, regulation, and governance, along with what the next 5 to 10 years could hold for new care models powered by AI.

We close with a discussion of Scott's newest book, Building Great Businesses, and the core frameworks behind building, scaling, and leading enduring organizations.

If you are a healthcare executive, founder, investor, or technology leader navigating the future of AI in healthcare, this episode offers grounded insight without the hype.

Connect with Scott on LinkedIn at https://www.linkedin.com/in/scottbeckermw

Find Scott's work at https://www.beckershospitalreview.com

Pre-order Scott's new book, Building Great Businesses on Amazon! https://a.co/d/02f7hqIO

Timestamped chapters

00:00 Preview clip

00:55 Welcome to The Digital Healthcare Experience and introduction to Scott Becker

03:50 The origin of Becker's Healthcare and scaling a digital‑first media brand

08:25 Where AI is delivering real value in healthcare today 12:35 Ambient documentation, revenue cycle automation, and early AI wins

17:00 Enterprise AI, clinical use cases, and physician shortages

23:40 Problem‑led innovation vs AI hype and point solutions

30:35 The future of AI, new care models, and workforce transformation

32:15 Building Great Businesses and lessons on leadership and scale

#DigitalHealthcare #HealthcareAI #AIinHealthcare #HealthIT #HealthcareLeadership #HealthcareInnovation #HealthcareTechnology #HealthTech #BeckersHealthcare #HealthcarePodcast #digitalhealth

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Healthcare ransomware attacks continue to accelerate, causing widespread disruption across healthcare systems while putting sensitive patient data and lives at serious risk. In this episode, we sat down with a leading healthcare cybersecurity expert who has been in the trenches responding to hundreds of ransomware attacks.

Watch the video version here.

Beth Waller, Chair of Cybersecurity and Data Privacy Practice at Woods Rogers, breaks down what you need to know before, during, and after a cyber incident. Beth shares insights from real-world healthcare ransomware response engagements, covering why healthcare is such a prime target, common cybersecurity blind spots, how organizations should prepare, and what actually happens in the critical first hours after an attack.

The conversation also dives into media response, cyber insurance, ransomware negotiations, class action lawsuits, business continuity, and the growing impact of AI on cybersecurity and data privacy. This episode is essential listening for healthcare executives, CIOs, CISOs, compliance leaders, risk management teams, and anyone responsible for protecting patient data and keeping clinical operations running.

Chapters and timestamps

0:00 Teaser and show intro

01:29 Beth Waller background and role

03:05 Why healthcare is a ransomware target

04:18 Systems complexity and legacy risk

05:52 Sensitive patient data and extortion

06:07 Cybersecurity hygiene fundamentals

07:30 Incident response planning basics

08:02 Legal privilege and counsel involvement

09:00 Media exposure and crisis communications

11:39 Ransomware disclosure considerations

12:46 Class actions and litigation risk

15:26 Unified communications and vendors

17:05 First hours after a ransomware attack

18:05 Cyber insurance strategy

21:56 Ransom negotiations and OFAC issues

25:45 Backup testing and recovery readiness

27:07 Patient care continuity and downtime

32:03 AI, cybersecurity, and future risks

32:50 Closing thoughts and wrap-up

Connect with Beth on LinkedIn at https://www.linkedin.com/in/beth-burgin-waller-67a239105

Find Beth's work at https://www.woodsrogers.com

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Innovation is moving at breakneck speed right now. As AI agents begin entering healthcare workflows, that momentum brings incredible opportunity and very real risk.

We sat down with David Trier, CEO at ModelOp, to talk about why traditional oversight and manual workflows can't keep up with the pace of agentic AI.

Every department, from radiology to nursing to operations, is exploring how AI can improve workflows and decision-making. But when the stakes involve patient care, safety, and regulatory scrutiny, providers can't afford to get it wrong.

Healthcare organizations need strong governance processes in place to safely scale AI across teams and use cases. Thoughtful guardrails can allow innovation to move fast without putting patients at risk.

Watch the video version here.

Connect with Dave on LinkedIn at https://www.linkedin.com/in/davidetrier

Find Dave's work at https://www.modelop.com

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach