Showing results for "," in Customer Service
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- Written by: Tom McMakin, Doug Fletcher
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Unabridged
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How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
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Most important topic for the service providers and professionals
- By sathya kranth on 10-06-24
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Release Date: 28-05-19
- Language: English
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₹671.06 or free with 30-day trial
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The End of Business as Usual
- Rewire the Way You Work to Succeed in the Consumer Revolution
- Written by: Brian Solis
- Narrated by: Sean Pratt, Brian Solis
- Length: 11 hrs and 8 mins
- Unabridged
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It’s a new era of business and consumerism - and you play a role in defining it.
Today’s biggest trends - the mobile web, social media, real time - have produced a new consumer landscape. The End of Business As Usual explores this complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it. This is the end of business as usual and the beginning of a new era of relevance.
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The End of Business as Usual
- Rewire the Way You Work to Succeed in the Consumer Revolution
- Narrated by: Sean Pratt, Brian Solis
- Length: 11 hrs and 8 mins
- Release Date: 01-03-12
- Language: English
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₹833.60 or free with 30-day trial
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- Written by: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
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Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about...
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Effortless listening
- By Indian on 07-07-20
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Release Date: 03-03-20
- Language: English
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₹671.06 or free with 30-day trial
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Written by: Mike Weinberg
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Unabridged
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The lifeblood of your business is a constant flow of new accounts. . .no matter how much repeat business you get from loyal customers. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals. With refreshing...
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Release Date: 25-08-20
- Language: English
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₹1,328.80 or free with 30-day trial
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The Best of No BS
- The Ultimate No Holds Barred Anthology
- Written by: Dan S. Kennedy
- Narrated by: Tyler Darby
- Length: 18 hrs and 32 mins
- Unabridged
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Millionaire maker Dan S. Kennedy has told it like it is for over thirty years: If you're not focusing on converting social media traffic into sales, you might as well set your money on fire. Now, this ultimate collection of Kennedy's best sales and marketing wisdom from twelve of his bestselling titles showcases the top content from the legendary millionaire maker himself.
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The Best of No BS
- The Ultimate No Holds Barred Anthology
- Narrated by: Tyler Darby
- Length: 18 hrs and 32 mins
- Release Date: 15-11-22
- Language: English
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₹833.60 or free with 30-day trial
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Go Live!
- Turn Virtual Connections into Paying Customers
- Written by: Jeffrey Gitomer, Tara Counterman - foreword
- Narrated by: Jeffrey Gitomer
- Length: 3 hrs and 17 mins
- Unabridged
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Go Live! Turn Virtual Connections into Paying Customers helps listeners understand and take advantage of several online tools to boost their sales and increase their revenue. Accomplished salesperson, consultant, and online personality Jeffrey Gitomer describes how tools like Facebook Live and podcasting can drive sales and help you connect with your customers.
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Go Live!
- Turn Virtual Connections into Paying Customers
- Narrated by: Jeffrey Gitomer
- Length: 3 hrs and 17 mins
- Release Date: 03-12-20
- Language: English
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₹378.16 or free with 30-day trial
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100 Proven Ways to Acquire and Keep Clients for Life
- The Path to Permanent Business Success
- Written by: C. Richard Weylman, Bob Burg - foreword by, Milton Pedraza - afterword by
- Narrated by: Steve Menasche
- Length: 4 hrs and 44 mins
- Unabridged
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Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.
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100 Proven Ways to Acquire and Keep Clients for Life
- The Path to Permanent Business Success
- Narrated by: Steve Menasche
- Length: 4 hrs and 44 mins
- Release Date: 07-05-24
- Language: English
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₹504.38 or free with 30-day trial
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Rethinking Reputation
- How PR Trumps Marketing and Advertising in the New Media World
- Written by: Fraser P. Seitel, John Doorley
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Unabridged
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Good public relations is no longer just icing - it's a strategic imperative more important to your competitive success than even advertising or marketing. This is true whether you're a century-old multibillion-dollar corporation or a penniless startup. In Rethinking Reputation, public relations guru Fraser Seitel and John Doorley, founder of the Academy for Communication Excellence and Leadership at Johnson & Johnson, examine a fascinating new set of case studies.
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Rethinking Reputation
- How PR Trumps Marketing and Advertising in the New Media World
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Release Date: 04-12-12
- Language: English
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₹671.06 or free with 30-day trial
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Exceptional Experiences
- Five Luxury Levers to Elevate Every Aspect of Your Business
- Written by: Neen James
- Narrated by: Neen James
- Length: 3 hrs and 36 mins
- Unabridged
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Luxury principles can transform any business, luxury market or not. These strategies are a golden key to standing out—creating unforgettable experiences and forging deeper client connections that drive lasting success.
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Exceptional Experiences
- Five Luxury Levers to Elevate Every Aspect of Your Business
- Narrated by: Neen James
- Length: 3 hrs and 36 mins
- Release Date: 14-10-25
- Language: English
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₹378.16 or free with 30-day trial
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Creating Superfans
- How to Turn Your Customers into Lifelong Advocates
- Written by: Brittany Hodak
- Narrated by: Brittany Hodak
- Length: 6 hrs and 7 mins
- Unabridged
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In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one.
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Creating Superfans
- How to Turn Your Customers into Lifelong Advocates
- Narrated by: Brittany Hodak
- Length: 6 hrs and 7 mins
- Release Date: 10-01-23
- Language: English
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₹569.00 or free with 30-day trial
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- Written by: Chuck Blakeman
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Unabridged
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Are you tired of cold calls and the constant pressure of chasing new leads? In Sell Less, Earn More discover a revolutionary approach to sales that transforms how you do business. Instead of transactional encounters with strangers, learn how to double your income by deepening relationships with people you already know. This book is your cure for the common cold call. Imagine never having to pitch to a stranger again. Instead, what if you could naturally attract more business and boost your income by focusing on genuine connections with your existing network?
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Release Date: 18-03-25
- Language: English
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₹671.06 or free with 30-day trial
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Rehumanize Your Business
- How Personal Videos Accelerate Sales and Improve Customer Experience
- Written by: Ethan Beute, Stephen Pacinelli
- Narrated by: Ethan Beute, Stephen Pacinelli
- Length: 6 hrs and 26 mins
- Unabridged
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Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough. It's easy to point to the sheer volume of emails, text messages, voicemails, and even social messaging as the problem that reduces our reply rates and diminishes our effectiveness. But the faceless nature of that communication is also to blame.
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Rehumanize Your Business
- How Personal Videos Accelerate Sales and Improve Customer Experience
- Narrated by: Ethan Beute, Stephen Pacinelli
- Length: 6 hrs and 26 mins
- Release Date: 19-11-19
- Language: English
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₹671.06 or free with 30-day trial
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Delight Your Customers
- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
- Written by: Steve Curtin
- Narrated by: Sean Pratt
- Length: 6 hrs and 29 mins
- Unabridged
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Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!
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Delight Your Customers
- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
- Narrated by: Sean Pratt
- Length: 6 hrs and 29 mins
- Release Date: 02-07-13
- Language: English
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₹655.38 or free with 30-day trial
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Written by: William Miller
- Narrated by: Timothy Pabon
- Length: 7 hrs and 31 mins
- Unabridged
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Most salespeople work hard to become proficient in reaching the frontline managers in their markets. However, a salesperson who wishes to achieve long-lasting success with a client will learn how to also appeal to top-level executives from an “above the line” perspective. Master sales...
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Narrated by: Timothy Pabon
- Length: 7 hrs and 31 mins
- Release Date: 22-06-21
- Language: English
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₹1,328.80 or free with 30-day trial
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Mastering the Virtual Sale
- 7 Strategies to Explode Your Business in the New Economy
- Written by: Kerry Johnson MBA PhD
- Narrated by: Jared Zak
- Length: 7 hrs and 1 min
- Unabridged
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The way we do business in the US and across the world has changed. We now meet through Zoom, Skype, Meet, and Teams. Those who sell virtually are likely to suffer a longer sales process. Since 82 percent of communication is non-verbal, virtual communication is difficult.
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Mastering the Virtual Sale
- 7 Strategies to Explode Your Business in the New Economy
- Narrated by: Jared Zak
- Length: 7 hrs and 1 min
- Release Date: 25-01-22
- Language: English
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₹671.06 or free with 30-day trial
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Written by: Bruce Loeffler, Brian Church
- Narrated by: Kevin Young
- Length: 8 hrs and 47 mins
- Unabridged
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The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Narrated by: Kevin Young
- Length: 8 hrs and 47 mins
- Release Date: 27-07-20
- Language: English
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₹671.06 or free with 30-day trial
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Extra Mile
- 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
- Written by: Tycho Press
- Narrated by: Kevin Pariseau
- Length: 7 hrs and 42 mins
- Unabridged
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The comprehensive guide to customer service for the 21st century. Even the most successful companies need their customers happy and coming back for more. Whether you’re just starting your business and want to lock up great customer service procedures or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you.
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Extra Mile
- 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
- Narrated by: Kevin Pariseau
- Length: 7 hrs and 42 mins
- Release Date: 09-10-18
- Language: English
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₹671.06 or free with 30-day trial
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Green Giants
- How Smart Companies Turn Sustainability into Billion-Dollar Businesses
- Written by: E. Freya Williams
- Narrated by: Kelly Bourquin
- Length: 7 hrs and 6 mins
- Unabridged
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Green Giants examines nine companies that are merging social responsibility with wild profitability - and reveals the six factors responsible for their success, including: iconoclastic leadership fueled by deep conviction and a rebellious streak; disruptive innovation that uses sustain ability to spur the development of radically better products and services; a higher purpose that ignites the company - when the mission leads, profits follow.
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Green Giants
- How Smart Companies Turn Sustainability into Billion-Dollar Businesses
- Narrated by: Kelly Bourquin
- Length: 7 hrs and 6 mins
- Release Date: 24-07-15
- Language: English
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₹671.06 or free with 30-day trial
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Matter
- Move Beyond the Competition, Create More Value, and Become the Obvious Choice
- Written by: Peter Sheahan, Julie Williamson
- Narrated by: Peter Sheahan, Walter Dixon
- Length: 8 hrs and 24 mins
- Unabridged
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So how do you build a company that matters? Companies and people that matter have successfully become the obvious choices in the hearts and minds of their customers, their employees, and their communities. They elevate themselves by consistently finding ways to solve the most pressing needs their markets face. The result? They create more value year after year and build sustainable, differentiated organizations.
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Matter
- Move Beyond the Competition, Create More Value, and Become the Obvious Choice
- Narrated by: Peter Sheahan, Walter Dixon
- Length: 8 hrs and 24 mins
- Release Date: 10-05-16
- Language: English
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₹671.06 or free with 30-day trial
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Written by: Colleen Francis
- Narrated by: Colleen Francis, Karen Saltus
- Length: 8 hrs and 35 mins
- Unabridged
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Feast or famine, boom or bust - it's a pattern that too many sales organizations regard as a necessary evil. And that's plain wrong. If you want a long-term career, you need to get off the roller-coaster of inconsistent results. Instead of frantic scrambles to meet quotas, you can create a strong year-round record of closed sales, repeat customers, and increasing referrals, all while you build a growing prospect list.
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Narrated by: Colleen Francis, Karen Saltus
- Length: 8 hrs and 35 mins
- Release Date: 04-08-14
- Language: English
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₹671.06 or free with 30-day trial
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