Showing results for "Call Center" in Economics

Discover how AI call centers are transforming customer support in 2026. Learn how AI-powered solutions improve efficiency, boost customer satisfaction, and drive business growth. Explore how Worldwide Call Centers helps businesses stay ahead with seamless AI integration for smarter, 24/7 support. Hear expert insights on leveraging AI call centers to elevate your customer experience and business performance.

Worldwide Call Centers (WCC) is a global outsourcing consulting firm that connects businesses with top call center agencies worldwide. With over 25 years of experience, WCC offers free expert guidance to help companies find the best-fit call centers from a network of 150+ vetted agencies across 30+ countries. Their services include inbound/outbound support, telemarketing, lead generation, technical support, and AI-driven solutions. WCC ensures cost-effective, customized call center partnerships that improve customer experience and business growth.

Call Center Klischees und Mythen aufgeklärt

Running a call center is tough. Leading a sales team is a challenge. And there is the fun of having a call center sales team. In each episode, Jason Cutter and Oliver Catt will cover topics that are a part of running a call center sales operation, and provide you how to’s, ideas, and new perspectives on how to create success with your team. The show is a replay of the Call Center Confidence with Cutter & Catt weekly live broadcast. So in each episode, you will hear them go through an agenda/topic…or not…depending on what happens. It is raw, unscripted, sometimes funny, sometimes awkward,...

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Bringing new and fresh ideas to the call center industry, Call Center Confidential is a uniquely insightful exploration of agent customer-service training and management, chock full of the industry's most cutting-edge ideas and perspectives. Definitely not a rehash of the same old ideas- if you are serious and passionate about this subject- this is the podcast for you!

The Next Gen Call Center interviews leading subject matter experts to discuss the most important trends, technologies, and best practices shaping the call center landscape.

GetCallers ' cloud call center software has all the features to efficiently manage your inbound, outbound or a combination customer call center. Visit now!

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired. Jason Cutter, CEO and founder of Cutter ...

Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.

Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.

Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and ...

Richard Blank will join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. At the earliest convenience of the host, we can discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a ...

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Damian O'Doherty hosts conversations with thought leaders who are changing the face of America's biggest and often unseen issues.

Ready to transform your call center operations and unlock peak performance? The ActiveCall Advantage is your go-to podcast for insights, strategies, and expert advice on leveraging cutting-edge solutions. Join us as we dive into the latest trends, tackle common challenges, and share actionable tips to help business leaders, operations managers, and customer service professionals optimize their contact centers, boost efficiency, and deliver exceptional customer experiences. Discover more about our call center software and how we can help at ActiveCalls.