Showing results for "Communication Skills" in Customer Service
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Written by: Mark Goulston
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Unabridged
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Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Release Date: 21-04-20
- Language: English
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₹1,860.00 or free with 30-day trial
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- Written by: Joe Lazauskas, Shane Snow
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Unabridged
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In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Release Date: 30-05-18
- Language: English
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₹469.00 or free with 30-day trial
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Prospect the Sandler Way
- A 30-Day Program for Mastering Stress-Free Lead Development
- Written by: John Rosso, David Mattson - Foreword
- Narrated by: Sean Pratt
- Length: 3 hrs and 13 mins
- Unabridged
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Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.
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Amazing Inputs from Yet Another Sandler Sales!
- By SNEHAL ARVIND SHELKE on 03-11-22
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Prospect the Sandler Way
- A 30-Day Program for Mastering Stress-Free Lead Development
- Narrated by: Sean Pratt
- Length: 3 hrs and 13 mins
- Release Date: 01-06-18
- Language: English
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₹609.00 or free with 30-day trial
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The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- Written by: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Unabridged
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The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...
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The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Release Date: 05-03-13
- Language: English
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₹754.00 or free with 30-day trial
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Written by: Tim Templeton
- Narrated by: Michael Mish
- Length: 3 hrs and 36 mins
- Unabridged
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In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground, who introduces her to four successful people. They show her how they transformed their businesses and their lives by determining how others view them and how they view themselves.
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Narrated by: Michael Mish
- Length: 3 hrs and 36 mins
- Release Date: 10-09-10
- Language: English
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₹602.00 or free with 30-day trial
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Written by: Frank J. Pietrucha
- Narrated by: Sean Pratt
- Length: 6 hrs and 22 mins
- Unabridged
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In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to nontechnical listeners has fast become a critical 21st-century skill. Explaining what you do and why it's important drives funding, policy decisions, media exposure, public awareness, and customer adoption.
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Narrated by: Sean Pratt
- Length: 6 hrs and 22 mins
- Release Date: 15-04-14
- Language: English
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₹656.00 or free with 30-day trial
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Written by: Maribeth Kuzmeski
- Narrated by: Scott Peterson
- Length: 6 hrs and 56 mins
- Unabridged
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What makes the world's most successful individuals so good at their jobs? What do they do that others don't? The Connectors answers those questions with the kind of straightforward wisdom that business strategists so often overlook. Forget marketing tactics or business school best practices. Those are handy, but it's really people - and the relationships you build with them - that form the cornerstone of long-term success, sales growth, and excellence.
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Narrated by: Scott Peterson
- Length: 6 hrs and 56 mins
- Release Date: 12-11-09
- Language: English
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₹750.00 or free with 30-day trial
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Your Own Terms
- A Woman's Guide to Taking Charge of Any Negotiation
- Written by: Yasmin Davidds PsyD, Ann Bidou
- Narrated by: Nicol Zanzarella
- Length: 8 hrs and 47 mins
- Unabridged
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When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive - and the strategy backfires. No wonder most women hate negotiating.
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Your Own Terms
- A Woman's Guide to Taking Charge of Any Negotiation
- Narrated by: Nicol Zanzarella
- Length: 8 hrs and 47 mins
- Release Date: 12-08-15
- Language: English
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₹844.00 or free with 30-day trial
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Dealing with Difficult People
- Written by: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release Date: 28-05-19
- Language: English
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₹670.00 or free with 30-day trial
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Written by: David J. Lieberman
- Narrated by: Grover Gardner
- Length: 47 mins
- Unabridged
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We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Narrated by: Grover Gardner
- Length: 47 mins
- Release Date: 10-12-13
- Language: English
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₹93.00 or free with 30-day trial
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