Showing results for "Dealings" in Communication & Social Skills

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people! 

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

على سبيل المثال، إذا كان لديَّ صنبور به تسريب، أحضر كتابًا عن إنجاز أعمال السباكة بنفسك. ثم أقرأ عن آلية عمل الصنابير، ثم أدرس أنواع الصنابير المختلفة، وأقرأ عن أسباب التسريبات والحلول الأكثر شيوعًا لإصلاح تلك التسريبات، ثم أتأكد من أن لدي الأدوات المناسبة، وأبدأ العمل على إصلاح الصنبور. الكتاب في يد ومفتاح الربط في اليد الأخرى، وسأشرع في فك الصنبور. وبعد كل خطوة سأتحقق من الكتاب للتأكد من أنني نفذت ذلك بطريقة صحيحة وللتعرف على الخطوة التالية.

Good friends and healthy friendships are crucial to women's well-being at every stage of life. But what happens when a friendship turns toxic? When a friend becomes hurtful or mistreats another? When a friend abandons another in a time of need? Here, Suzanne Degges-White and Judy Pochel Van Tieghem explore such toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended and bad friendships ended.

No mundo ideal as pessoas amam umas às outras, ninguém julga para não ser julgado. A família, nesse lugar, é a que mais preserva os familiares, e aqueles que nos ofendem e perseguem são perdoados sem demora ou ressentimentos. Contudo, no mundo real, as coisas não funcionam assim ainda. Enquanto vivemos esta batalha "ideal" versus "real", precisamos aprender a sobreviver no mundo tal como ele se apresenta diante de nós. É nesse mundo que vivemos agora.

Você pode escolher seus amigos, mas não pode escolher com quem trabalha. Organizado por tipos de personalidade e comportamentos, este audiolivro ajudará você a se destacar como alguém que valoriza relações sólidas e honestas no trabalho. Muitas vezes, manter relações saudáveis no ambiente profissional é mais desafiador do que o trabalho em si. Em algum momento, encontraremos colegas carreiristas, colaboradores incompetentes e chefes abusivos, ou teremos que lidar com nossos próprios erros.

Narcissistic Abuse is an audiobook devoted to exposing the warning signs, red flags, and traits of the malignant narcissist. It can help level the playing field by providing the tools needed to survive the narcissist’s traps as well as recover from the psychological injury the narcissist inflicts on their victims.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this...

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...