Showing results for "Emotion" in Business Communication

NEW YORK TIMES BESTSELLER The instant classic about why some ideas thrive, why others die, and how to make your ideas stick. “Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The...

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

A breakthrough book on the transformative power of collaborative thinking. Includes a PDF of charts and graphs to help determine your personality type as well as tips on how to work better with other personalities. Collaborative intelligence, or CQ, is a measure of our ability to think with...

Many people fear public speaking more than death. Most wish they could do it better, or at least avoid the sweating, stuttering jitters that plague them before any presentation or speech. Vikas Jhingran has been there. He was so poor at speaking in public that his supervisor wouldn't let him make presentations to clients - even when he had done all the work. Surprisingly, few professional speakers and presenters understand speeches or presentations at a fundamental level.

As the world's economies continue to melt down, Dr. Goldsmith gives us the information we need to help us make it through this difficult and scary time. Anyone who wants to keep his or her job - and any leader who wants to keep his or her company afloat - needs to learn how to deal with and utilize the power of emotions.

Tienes que hablar con un colega sobre una situación delicada, pero te preocupa que te grite, te culpe o se cierre. Temes que tus emociones te impidan llegar a una resolución. Pero puedes comunicarte de forma constructiva, no combativa. Cómo mantener una conversación difícil le guía a través de: Descubrir la causa de la fricción, Mantener una mentalidad positiva, Desenredar el problema juntos, Acordar un camino a seguir ¿No tiene mucho tiempo? Póngase al día rápidamente en las habilidades empresariales más esenciales con la serie 20-Minute Manager de HBR.