Showing results for "Experience" in Workplace & Organisational Behaviour
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The Employee Experience Advantage
- How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate
- Written by: Jacob Morgan, Marshall Goldsmith (Foreword By)
- Narrated by: Erik Bloomquist
- Length: 6 hrs and 55 mins
- Unabridged
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Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.
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Very good book
- By Samarendra Mishra on 03-07-24
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The Employee Experience Advantage
- How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate
- Narrated by: Erik Bloomquist
- Length: 6 hrs and 55 mins
- Release Date: 31-05-19
- Language: English
- Leadership · Management · Workplace Culture
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₹469.00 or free with 30-day trial
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The Experience Mindset
- Changing the Way You Think About Growth
- Written by: Tiffani Bova, Tom Peters - introduction
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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A Wall Street Journal Bestseller! From the bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They...
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The Experience Mindset
- Changing the Way You Think About Growth
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Release Date: 06-06-23
- Language: English
- Customer Service · Leadership · Management
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₹879.00 or free with 30-day trial
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Written by: Bruce Loeffler, Brian Church
- Narrated by: Kevin Young
- Length: 8 hrs and 47 mins
- Unabridged
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The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Narrated by: Kevin Young
- Length: 8 hrs and 47 mins
- Release Date: 27-07-20
- Language: English
- Business Development · Customer Service
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₹469.00 or free with 30-day trial
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The Myth of Experience
- Why We Learn the Wrong Lessons, and Ways to Correct Them
- Written by: Emre Soyer, Robin M Hogarth
- Narrated by: Greg Baglia
- Length: 7 hrs and 26 mins
- Unabridged
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Experience is a great teacher . . . except when it isn't. In this groundbreaking guide, learn how the past can deceive and limit us -- and how healthy skepticism can build a better world. Our personal experience is key to who we are and what we do. We judge others by their experience and are...
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The Myth of Experience
- Why We Learn the Wrong Lessons, and Ways to Correct Them
- Narrated by: Greg Baglia
- Length: 7 hrs and 26 mins
- Release Date: 01-09-20
- Language: English
- Personal Success · Psychology
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₹500.00 or free with 30-day trial
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People Operations
- Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
- Written by: Jay Fulcher, Tracy Cote, Kevin Marasco
- Narrated by: Trevor Thompson
- Length: 7 hrs and 58 mins
- Unabridged
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People Operations explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote provide listeners with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices.
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People Operations
- Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
- Narrated by: Trevor Thompson
- Length: 7 hrs and 58 mins
- Release Date: 10-08-21
- Language: English
- Small Business · Workplace Culture
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₹469.00 or free with 30-day trial
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The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- Written by: Jeanne Meister, Kevin Mulcahy
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Unabridged
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Bestselling author of The 2020 Workplace Jeanne Meister returns with a powerful guide to mastering a new set of workplace disruptions, detailing the skills you need to thrive in today's hyper-competitive and rapidly changing business environment. Along with co-author Kevin Mulcahy, Meister presents step-by-step advice to recruiters on how to prepare for a more transparent world of work, develop a new set of leadership skills, and anticipate future trends and changes across industries.
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The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Release Date: 04-11-16
- Language: English
- Leadership · Management · Workplace Culture
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₹1,005.00 or free with 30-day trial
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The Minority Experience
- Navigating Emotional and Organizational Realities
- Written by: Adrian Pei
- Narrated by: Kaipo Schwab
- Length: 4 hrs and 40 mins
- Unabridged
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Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.
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The Minority Experience
- Navigating Emotional and Organizational Realities
- Narrated by: Kaipo Schwab
- Length: 4 hrs and 40 mins
- Release Date: 04-09-18
- Language: English
- Christian Living · Christianity
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₹469.00 or free with 30-day trial
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Experience, Inc.
- Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph
- Written by: Jill Popelka
- Narrated by: Nan McNamara
- Length: 5 hrs and 15 mins
- Unabridged
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Veteran business leader and growth strategist Jill Popelka delivers a hands-on guide to building a flexible, adaptable, and engaged workforce that can enable your organization to evolve with emerging challenges. You'll find the insights you need to build a company culture that prioritizes your people, resulting in an empowered and future-ready workforce. Filled with stories from the author's extensive experience as the President of SAP SuccessFactors, the book also offers advice from global thought leaders on some of today's most pressing issues.
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Experience, Inc.
- Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph
- Narrated by: Nan McNamara
- Length: 5 hrs and 15 mins
- Release Date: 31-05-22
- Language: English
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₹469.00 or free with 30-day trial
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Elevating the Human Experience
- Three Paths to Love and Worth at Work
- Written by: Amelia Dunlop
- Narrated by: Megan Tusing
- Length: 6 hrs and 48 mins
- Unabridged
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We've been conditioned to separate our personal and professional selves, but work is fundamental to our human experience. Love and worth have a place in work because our humanity and authentic identities make our work better. This book integrates the findings of a quantitative study to better understand feelings of love and worth in the workplace and introduces three paths that allow individuals to create the professional experience they desire for themselves, their teams, and their clients.
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Elevating the Human Experience
- Three Paths to Love and Worth at Work
- Narrated by: Megan Tusing
- Length: 6 hrs and 48 mins
- Release Date: 15-02-22
- Language: English
- Self-Help · Success · Workplace Culture
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₹469.00 or free with 30-day trial
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The Employee Experience
- How to Attract Talent, Retain Top Performers, and Drive Results
- Written by: Tracy Maylett EdD, Matthew Wride JD, Kerry Patterson - foreword
- Narrated by: Graham Rowat
- Length: 7 hrs and 26 mins
- Unabridged
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The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements
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Captivating and Knowledgeable
- By Rahul Pal on 07-12-20
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The Employee Experience
- How to Attract Talent, Retain Top Performers, and Drive Results
- Narrated by: Graham Rowat
- Length: 7 hrs and 26 mins
- Release Date: 09-07-19
- Language: English
- Business Development · Management
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₹469.00 or free with 30-day trial
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
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The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Release Date: 25-07-14
- Language: English
- Customer Service · Leadership · Management
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₹844.00 or free with 30-day trial
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Written by: BreAnne O. Reeves, Robert Spector
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Release Date: 26-11-24
- Language: English
- Customer Service · Management
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₹375.00 or free with 30-day trial
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Race, Work, and Leadership
- New Perspectives on the Black Experience
- Written by: Laura Morgan Roberts - editor, Anthony J. Mayo - editor, David A. Thomas - editor
- Narrated by: David Sadzin, Machelle Williams
- Length: 13 hrs and 48 mins
- Unabridged
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Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be Black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations?
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Race, Work, and Leadership
- New Perspectives on the Black Experience
- Narrated by: David Sadzin, Machelle Williams
- Length: 13 hrs and 48 mins
- Release Date: 16-02-21
- Language: English
- Americas · Social Sciences
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₹703.00 or free with 30-day trial
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Talent Tectonics
- Navigating Global Workforce Shifts, Building Resilient Organizations and Reimagining the Employee Experience
- Written by: Steven T. Hunt
- Narrated by: Will Tulin
- Length: 12 hrs and 10 mins
- Unabridged
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Shifting demographics combined with the digitalization of all aspects of life are transforming the nature of work. This is forcing companies to rethink how they design jobs and recruit, develop, and engage employees. In Talent Tectonics, Dr. Steven Hunt explains how technology is changing the purpose of work and why creating effective employee experiences is critical to building organizations that can thrive in a world of accelerating change and growing skill shortages. You'll find insights from a person who has worked with thousands of companies around the globe.
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Very insightful and actionable
- By Shreker on 19-03-23
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Talent Tectonics
- Navigating Global Workforce Shifts, Building Resilient Organizations and Reimagining the Employee Experience
- Narrated by: Will Tulin
- Length: 12 hrs and 10 mins
- Release Date: 20-09-22
- Language: English
- Management
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₹703.00 or free with 30-day trial
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What's the Future of Business
- Changing the Way Businesses Create Experiences
- Written by: Brian Solis
- Narrated by: Sean Pratt
- Length: 4 hrs and 7 mins
- Unabridged
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Rethink your business model to incorporate the power of "user" experiences. What’s the Future of Business? will galvanize a new movement that aligns the tenets of user experience with the vision of innovative leadership to improve business performance, engagement, and relationships for a new generation of consumerism. It provides an overview of real-world experiences versus "user" experiences in relation to products, services, mobile, social media, and commerce, among others.
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What's the Future of Business
- Changing the Way Businesses Create Experiences
- Narrated by: Sean Pratt
- Length: 4 hrs and 7 mins
- Release Date: 14-03-14
- Language: English
- Marketing
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₹586.00 or free with 30-day trial
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The Customer Success Economy
- Why Every Aspect of Your Business Model Needs a Paradigm Shift
- Written by: Nick Mehta, Allison Pickens, Maria Martinez - foreword
- Narrated by: Chloe Cannon
- Length: 10 hrs and 6 mins
- Unabridged
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If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
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holy grail for customer success
- By Ashwin Krishna on 17-09-20
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The Customer Success Economy
- Why Every Aspect of Your Business Model Needs a Paradigm Shift
- Narrated by: Chloe Cannon
- Length: 10 hrs and 6 mins
- Release Date: 31-07-20
- Language: English
- Customer Service · Marketing & Sales
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₹703.00 or free with 30-day trial
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