Showing results for "Feedback" in Management

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.

To help your employees meet their goals and fulfill their potential, you need to provide them with feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.

The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a start-up or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances of building successful products through clear, step-by-step guidance and advice.

The book that shows how to get the job done and deliver results . . . whether you’re running an entire company or in your first management job Larry Bossidy is one of the world’s most acclaimed CEOs, a man with few peers who has a track record for delivering results. Ram Charan is a...

Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap.

Today's most dynamic leaders are focused on increasing effectiveness and improving team cohesion. This book demonstrates how creating a culture of feedback enables both of these things.

Como passar a mensagem adequada para que ela seja não apenas bem recebida, como também capaz de motivar e incentivar as mudanças necessárias? A arte de dar feedback fornece conselhos práticos para transformar qualquer conversa sobre desempenho—de atualizações semanais a avaliações anuais—em uma oportunidade de crescimento e desenvolvimento.

¿No dispone de mucho tiempo? Póngase al día rápidamente en las habilidades empresariales más esenciales con la serie 20-Minute Manager de HBR. Tanto si necesita un curso intensivo como un breve repaso, cada audiolibro de la serie es un manual conciso y práctico que le ayudará a repasar un tema clave de gestión. Consejos que puede escuchar y aplicar rápidamente, para profesionales ambiciosos y aspirantes a ejecutivos, de la fuente más fiable en el mundo de los negocios.

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.

We’ve moved on from antiquated tools like typewriters or checkbooks, but bosses still rely on the same annual performance review process to manage employees the same way they did 70 years ago. It fails our modern hybrid workplaces and it doesn’t improve performance, especially for today’s millennial and Gen-Z workforce. It succeeds only in lowering employee engagement, undermining trust in management, decreasing transparency, and increasing turnover. There must be a way to make work better for all of us. There is.

Wichtige Vorschläge für Führungskräfte, die gerne Feedback so effizient wie möglich, aber ebenso Mitarbeiterfreundlich wie möglich geben wollen. Konstruktiv und sicher, ohne Angst oder Druck aufzubauen.

Feedback : un retour sur l'expérience de chacun et sur le pouvoir du Management 🎯En tant que Manager je connais la puissance d'inspirer notre entourage ✨Feedback c'est un podcast qui parle de l'expérience, de la remise en question, des clés de la réussite et bien entendu du management. 🚀 Ce format c'est un échange autour du management personnel, du management d'équipe et du management de projet afin de permettre à tous les auditeurs, au travers des expériences de chacun, que c'est possible de réussir et d'être heureux ⭐️Un podcast riche et complet dans des entretiens avec...

Um podcast voltado para gestão de pessoas no mercado de teleatendimento. Uma forma leve e moderna para falarmos sobre conceitos, dicas, notícias e muito mais! Se você é supervisor(a), team leader, coordenador(a) ou é um(a) colaborador(a) que deseja embarcar no mundo da liderança, esse é o seu podcast! Episódios novos todas as quartas. Host: Alexandre Bezerra

The first edition of A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another new section that discusses how to complain.

The word "feedback" can spark fear in people. Often our instinct is to hide or defend ourselves, but how does that open your eyes to opportunities at the present or even possible blind spots keeping you from achieving your career aspirations? Each month, join Troy Blaser, LearningBridge’s long-time software developer, as he interviews guests who are industry leaders as they share their ideas on professional growth, best practices, and the feedback lessons they learned that shaped their career today.

Un guide pratique et accessible pour apprendre à donner et à recevoir un feed-back en toute tranquillité ! Dans un monde professionnel où l'exigence est de plus en plus forte, il est fondamental d'obtenir un retour sur son travail afin de s'améliorer et de dépasser ses faiblesses. Suivant cette logique, pourquoi ne pas se familiariser à la pratique du feed-back ? Que ce soit pour le donner ou le recevoir, mieux vaut s'y préparer pour ne pas laisser les émotions prendre le dessus.

¿No dispones de mucho tiempo? Ponte al día rápidamente sobre las habilidades de gestión más esenciales con la Serie Management en 20 Minutos de HBR. Ya sea que necesites un curso intensivo o un breve repaso, cada audiolibro de la serie es un manual conciso y práctico que te ayudará a repasar un tema clave de management. Consejos que puedes escuchar y aplicar rápidamente dirigidos a profesionales ambiciosos, procedentes de la fuente más fiable en los negocios.