Showing results for "Heart" in Workplace Culture

The success of Starbucks is one of the most remarkable business stories in decades. Since 1987, the coffee merchant has grown from a single retail store on Seattle's waterfront to a company with more than 1,000 stores nationwide and a new one opening somewhere every business day. According to Fortune magazine, Starbucks "has changed everything...from our tastes to our language to the face of Main Street."

Having recently stepped down as chairman and CEO of Best Buy, Hubert Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome.

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Leaders in nearly every industry have learned to keep a professional “distance” between themselves and the people who report to them - to avoid getting too close or too personal. This unwritten rule of leadership is pervasive and quietly destructive, and, little by little, keeping ourselves at arm’s length destroys trust, collaboration, and the very fabric of organizations. When Tom Gartland became president of Avis Budget Group, North America, he wanted the corporate culture to become more "open and connected" - so he started with himself. As he grew closer and connected more with those he was leading, he became a more effective leader.

In Heart & Soul, Shook takes listeners on heartwarming journeys through some of America's most successful companies. To the employees of these companies, success is measured by the good they accomplish in the world. However, profiting and caring aren't mutually exclusive—these companies demonstrate how any company of any size can do both.

 Are your people excited to come to work? Are they passionate about your team's purpose? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the necessary steps to inspire and engage everyone on your team. By fully engaging your employees, you'll ignite stellar team performance and customer service.  

Compassionate leaders are not weak. They are tough leaders who understand that they can be good to their people and deliver stronger results. In fact, taking care of your people actually leads to better results. In his new book, Donato Tramuto—recognized CEO, business leader, innovator, and philanthropist—makes the case that compassion is a key leadership principle.

When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.