Showing results for "Skill" in Workplace Culture

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...

A set of tools for mastering the one skill standing between us and success: the ability to ask for the things we need to succeed. Imagine you’re on a deadline for a big project, and feeling overwhelmed. Or you're looking for a job, but can't seem to get your foot in the door. Or you're dying...

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.

Tired of swimming with the sharks? Fed up with that big ape down the hall? Real animals can teach us better ways to thrive in the workplace jungle. You’re ambitious and want to get ahead, but what’s the best way to do it? Become the biggest, baddest predator? The proverbial 800-pound gorilla?...

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

Fading are the days of direct communication by phone or in person, which have immediate responses and clarifications. The immediate feedback loop has been replaced by "broken loops" of communication. Now, due to hundreds of emails and texts, endless waiting, perpetual unreturned messages, and unlimited misunderstanding, we are in a Dyscommunication Crisis. This gives rise to the "Dyscommunication Syndrome" - a cluster of symptoms that comes together and repeats when our message is not returned, including anxiety, worst-case scenarios, catastrophizing, and negative loops of thinking.

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

The costs of faulty communication are enormous for companies. Each year, billions of dollars are lost, precious time is wasted, innovation is thwarted, and morale suffers. But sharpening influence skills can address these challenges and create huge payoffs.

A professional magician and illusionist—the head magic consultant for the hit film Now You See Me—reveals how to bridge the gap between perception and reality to increase your powers of persuasion and influence. David Kwong has astounded corporate CEOs, TED talk audiences, and thousands of...

Intentional Power is a call to action for the next generation of leaders to move beyond an entirely individual focus toward a more sustainable approach to lead and succeed. Deeply researched, the authors draw on an extensive review of the latest literature and insights on leadership development, cognitive and positive psychology, organizational design, and performance management, as well as extensive interviews with leaders across several industries to highlight the most critical skills required by today's executives and managers.

The future of work is already here, and what this future looks like must be a pressing concern for the current generation of leaders in both the private and public sectors. In the next 10 to 15 years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine. How can we survive and thrive in the face of such drastic change?

An indispensable practical toolkit for dismantling racism in the workplace without fear Reporting and personal testimonials have exposed racism in every institution in this country. But knowing that racism exists isn’t nearly enough. Social media posts about #BlackLivesMatter are nice, but how...

Have you ever been on a team where the talent was strong, but the team wasn't very good? On the flip side, have you ever been on a team where not every single member was a rock star, but something about the team just worked? We've all had these types of experiences. And yet, it can be difficult...

In today's work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace-whether stressful, painful, or joyful-follows us into work as well. We may think we have to keep these realities under wraps...

Tired of swimming with the sharks? Fed up with that big ape down the hall? Real animals can teach us better ways to thrive in the workplace jungle. You’re ambitious and want to get ahead, but what’s the best way to do it? Become the biggest, baddest predator? The proverbial 800-pound gorilla?...

The only thing you can rely on in today’s workplace is uncertainty. Between mergers and acquisitions, layoffs and team shuffles, pandemics and recessions, only the nimble survive. Change on the Run is your secret weapon to navigating it all. Change on the Run provides a laser-focused guide to navigating your way through disruption, without any time-consuming fluff or theory. Change-management expert Phil Buckley gives you 44 tried-and-true survival strategies for responding to transitions and disruptions as quickly as possible.