Showing titles in Customer Service
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Fail Fast or Win Big
- The Start-Up Plan for Starting Now
- Written by: Bernhard Schroeder
- Narrated by: John Behrens
- Length: 5 hrs and 19 mins
- Unabridged
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With today’s marketplace changing at lightning speed, how can entrepreneurs spend the traditional several months perfecting their business plans and finding investors before finally launching their business? They can’t! Because the truth is, the longer they take to launch their company, the...
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Fail Fast or Win Big
- The Start-Up Plan for Starting Now
- Narrated by: John Behrens
- Length: 5 hrs and 19 mins
- Release Date: 25-04-23
- Language: English
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₹1,175.42 or free with 30-day trial
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The Swipe-Right Customer Experience
- How to Attract, Engage, and Keep Customers in the Digital-First World
- Written by: Sanna Eskelinen, Belinda Gerdt
- Narrated by: Jessica Holtan
- Length: 5 hrs and 28 mins
- Unabridged
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The global COVID-19 pandemic forced everybody to rethink how they operate and the role that digital plays in business and in our lives. While digital may have been top of mind for many businesses, the pandemic made it essential, not just to interact and sell products and services, but as a way...
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The Swipe-Right Customer Experience
- How to Attract, Engage, and Keep Customers in the Digital-First World
- Narrated by: Jessica Holtan
- Length: 5 hrs and 28 mins
- Release Date: 15-11-22
- Language: English
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₹1,175.42 or free with 30-day trial
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The Unsold Mindset
- Redefining What It Means to Sell
- Written by: Colin Coggins, Garrett Brown
- Narrated by: Colin Coggins, Garrett Brown
- Length: 7 hrs and 13 mins
- Unabridged
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What if the greatest salespeople on the planet are the opposite of who you think they are? Everyone sells, every day. It’s why the most successful people are better than most at selling themselves, their ideas, or their products and services. Yet when people hear the word sales they think of...
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The Unsold Mindset
- Redefining What It Means to Sell
- Narrated by: Colin Coggins, Garrett Brown
- Length: 7 hrs and 13 mins
- Release Date: 21-02-23
- Language: English
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₹1,350.01 or free with 30-day trial
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Broken Windows, Broken Business
- The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
- Written by: Michael Levine
- Narrated by: Allan Robertson
- Length: 6 hrs and 46 mins
- Unabridged
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Now revised and updated, this "inspired, impactful, and important" book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People). Once every few years a book comes along with an...
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Broken Windows, Broken Business
- The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
- Narrated by: Allan Robertson
- Length: 6 hrs and 46 mins
- Release Date: 11-05-21
- Language: English
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₹671.06 or free with 30-day trial
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Catalyst
- Using Personal Chemistry to Convert Contacts into Contracts
- Written by: David Kean, Louisa Clarke
- Narrated by: Louisa Clarke
- Length: 7 hrs and 37 mins
- Unabridged
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A good business developer, prospector and networker knows how to create a positive connection with the people they meet. They are the catalyst that creates a chemical reaction between strangers, and they know how to convert these opportunities into new business. Louisa Clarke and David Kean have spent their careers catalysing strangers into contacts and converting contacts into clients - and even into friends.
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Catalyst
- Using Personal Chemistry to Convert Contacts into Contracts
- Narrated by: Louisa Clarke
- Length: 7 hrs and 37 mins
- Release Date: 08-07-21
- Language: English
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₹671.06 or free with 30-day trial
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The Human Principle
- Service, Connection and Success in Business
- Written by: Peter Nicholson
- Narrated by: Peter Nicholson
- Length: 1 hr and 31 mins
- Unabridged
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In The Human Principle: Service, Connection, and Success in Business, you will discover how to build a successful business by focusing on what truly matters—people. In a world often consumed by transactions and numbers, this book brings the focus back to the core of business: genuine human relationships. You will explore three key principles: a respectful and principled attitude, a service-first mindset, and the art of forming real connections.
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The Human Principle
- Service, Connection and Success in Business
- Narrated by: Peter Nicholson
- Length: 1 hr and 31 mins
- Release Date: 31-10-24
- Language: English
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₹253.42 or free with 30-day trial
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The Customer Excellence Enterprise
- A Playbook for Creating Customers for Life
- Written by: Wayne Simmons, Tom DeWitt
- Narrated by: Terrence Kidd
- Length: 8 hrs and 46 mins
- Unabridged
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Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver.
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The Customer Excellence Enterprise
- A Playbook for Creating Customers for Life
- Narrated by: Terrence Kidd
- Length: 8 hrs and 46 mins
- Release Date: 22-10-24
- Language: English
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₹671.06 or free with 30-day trial
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El cliente sale de viaje
- Written by: Raquel Serradilla y José M.Sánchez Guitián
- Narrated by: Carmen Huete
- Length: 7 hrs and 51 mins
- Unabridged
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Cliente es el que paga por algo, y el significado de este término apenas ha tenido revisión desde la Antigua Roma. La mezcla de conceptos como usuario, consumidor, comprador, paciente, público, fiel o continuo lo hacen más complejo. Pero con la llegada de la...
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El cliente sale de viaje
- Narrated by: Carmen Huete
- Length: 7 hrs and 51 mins
- Release Date: 30-09-24
- Language: spanish
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₹758.17 or free with 30-day trial
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The Animals of the Selling Kingdom
- Who Are You in This Jungle?
- Written by: Edward Camen Jr.
- Narrated by: Jimmy Alli
- Length: 2 hrs and 53 mins
- Unabridged
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Using his experience in retail sales of more than 20 years, Edward brings a new idea to the table. Instead of looking at sales teams through a classical lens where the whole team performs uniformly and you are taught how to identify the customer, he suggests that we should instead look and identify who we are and what our role is in the business world. He explains how each member has their own quality, their animal, which helps them find themselves.
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The Animals of the Selling Kingdom
- Who Are You in This Jungle?
- Narrated by: Jimmy Alli
- Length: 2 hrs and 53 mins
- Release Date: 29-05-25
- Language: English
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₹293.60 or free with 30-day trial
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Dear Customer, I Love You
- Written by: Jazak Yus Afriansyah
- Narrated by: Naomi Lyandra
- Length: 4 hrs and 46 mins
- Unabridged
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Keluhan pelanggan sering kali menjadi momok para pelaku usaha. Penanganan yang tidak tepat membuat permasalahan yang seharusnya segera diselesaikan menjadi bumerang bagi para pengusaha tersebut. Buku ini memberikan sudut pandang baru dalam menyikapi komplain pelanggan dan bagaimana menghadapi...
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Dear Customer, I Love You
- Narrated by: Naomi Lyandra
- Length: 4 hrs and 46 mins
- Release Date: 15-05-25
- Language: Indonesian
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₹538.13 or free with 30-day trial
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The Growth Dilemma
- Managing Your Brand When Different Customers Want Different Things
- Written by: Annie Wilson, Ryan Hamilton
- Narrated by: Amber Dekkers
- Length: 8 hrs and 51 mins
- Unabridged
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Marketing experts and professors Annie Wilson and Ryan Hamilton, through dozens of cases, provide insight into how brands can drive growth by attracting new segments without alienating or losing their current customers. They also explore how brands can more strategically select and manage customer segments to drive high velocity growth and symbiotic segment relationships.
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The Growth Dilemma
- Managing Your Brand When Different Customers Want Different Things
- Narrated by: Amber Dekkers
- Length: 8 hrs and 51 mins
- Release Date: 10-06-25
- Language: English
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₹671.06 or free with 30-day trial
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All Business Is Personal
- One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
- Written by: Joseph A. Michelli
- Narrated by: Rob Reider
- Length: 7 hrs and 41 mins
- Unabridged
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What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back for more and sending their friends and family? Drawing lessons from the industry-leading business practices at One Medical, a brand transforming the customer experience in healthcare, All Business Is Personal gives readers tools to blend the powerful benefits of today’s rapidly improving technology with individuals’ unique talents, all in the name of providing only the best for their customers.
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All Business Is Personal
- One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
- Narrated by: Rob Reider
- Length: 7 hrs and 41 mins
- Release Date: 13-05-25
- Language: English
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₹671.06 or free with 30-day trial
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¿Cómo dar un Servicio WOW? 5
- Written by: Moises Nathan Jaime Cielak Eychenbaum
- Narrated by: Moisés Cielak, Fernando Rossell
- Length: 44 mins
- Unabridged
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Generación M. Marketing total: ¿Cómo dar un Servicio WOW? La importancia de brindar servicios extraordinarios para fidelizar clientes. De Moises Nathan Jaime Cielak Eychenbaum...
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¿Cómo dar un Servicio WOW? 5
- Narrated by: Moisés Cielak, Fernando Rossell
- Length: 44 mins
- Release Date: 16-05-25
- Language: spanish
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₹320.82 or free with 30-day trial
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Written by: Pryor Learning
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Unabridged
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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Release Date: 18-04-25
- Language: English
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₹504.38 or free with 30-day trial
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What Customers Hate
- Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business
- Written by: Nicholas Webb
- Narrated by: James Foster
- Length: 6 hrs and 10 mins
- Unabridged
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This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of...
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What Customers Hate
- Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business
- Narrated by: James Foster
- Length: 6 hrs and 10 mins
- Release Date: 15-03-22
- Language: English
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₹1,175.42 or free with 30-day trial
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The Gold Standard
- Giving Your Customers What They Didn't Know They Wanted
- Written by: Colin Cowie
- Narrated by: Colin Cowie
- Length: 5 hrs and 47 mins
- Unabridged
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Read by the author. Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients. If you’re searching for ways to ensure your customers...
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The Gold Standard
- Giving Your Customers What They Didn't Know They Wanted
- Narrated by: Colin Cowie
- Length: 5 hrs and 47 mins
- Release Date: 07-09-21
- Language: English
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₹1,175.42 or free with 30-day trial
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Written by: William Miller
- Narrated by: Timothy Pabon
- Length: 7 hrs and 31 mins
- Unabridged
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Most salespeople work hard to become proficient in reaching the frontline managers in their markets. However, a salesperson who wishes to achieve long-lasting success with a client will learn how to also appeal to top-level executives from an “above the line” perspective. Master sales...
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Narrated by: Timothy Pabon
- Length: 7 hrs and 31 mins
- Release Date: 22-06-21
- Language: English
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₹1,328.80 or free with 30-day trial
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La ventaja del introvertido
- Cómo los introvertidos compiten y ganan
- Written by: Matthew Pollard, Derek Lewis
- Narrated by: Carlos Olalla
- Length: 6 hrs and 25 mins
- Unabridged
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Matthew Pollard, un reconocido experto en ventas y un introvertido, ha creado y perfeccionado un sistema de venta transparente, auténtico y de baja presión, sin técnicas de cierre duro o de venta de bulldogs. La ventaja del introvertido te equipará con un sistema completo enfocado a la venta...
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La ventaja del introvertido
- Cómo los introvertidos compiten y ganan
- Narrated by: Carlos Olalla
- Length: 6 hrs and 25 mins
- Release Date: 30-06-20
- Language: spanish
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₹1,175.42 or free with 30-day trial
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Ignore Your Customers (and They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Written by: Micah Solomon
- Narrated by: Jakob Lewis, Gabe Wicks, John Behrens
- Length: 5 hrs and 16 mins
- Unabridged
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The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...
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Ignore Your Customers (and They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Narrated by: Jakob Lewis, Gabe Wicks, John Behrens
- Length: 5 hrs and 16 mins
- Release Date: 14-01-20
- Language: English
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₹1,241.96 or free with 30-day trial
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The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- Written by: Blake Morgan
- Narrated by: Lisa Larsen
- Length: 6 hrs and 38 mins
- Unabridged
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With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience...
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The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- Narrated by: Lisa Larsen
- Length: 6 hrs and 38 mins
- Release Date: 29-10-19
- Language: English
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₹1,241.96 or free with 30-day trial
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