Showing titles in Customer Service
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Close That Sale!
- The 34 Best Sales Closing Techniques Ever Discovered
- Written by: Brian Tracy, Michael Tracy
- Narrated by: Michael Tracy
- Length: 3 hrs and 18 mins
- Unabridged
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Sales doesn’t end with a great presentation. It ends when the customer says yes. In Close That Sale, legendary sales authority Brian Tracy teams up with next-generation strategist Michael Tracy to deliver the most practical, field-tested guide to closing sales in today’s competitive marketplace.
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Close That Sale!
- The 34 Best Sales Closing Techniques Ever Discovered
- Narrated by: Michael Tracy
- Length: 3 hrs and 18 mins
- Release Date: 14-04-26
- Language: English
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₹378.16 or free with 30-day trial
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Unreasonable Hospitality
- The Remarkable Power of Giving People More Than They Expect
- Written by: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
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Overall25
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Performance20
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Story20
Brought to you by Penguin. Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its...
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how soft skills sneakily aid you in success
- By Aditya Singh Pal on 23-11-25
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Unreasonable Hospitality
- The Remarkable Power of Giving People More Than They Expect
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Release Date: 08-02-24
- Language: English
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₹671.06 or free with 30-day trial
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AI First
- The Playbook for a Future-Proof Business and Brand
- Written by: Adam Brotman, Andy Sack
- Narrated by: Asa Siegel
- Length: 5 hrs and 42 mins
- Unabridged
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What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what OpenAI CEO Sam Altman told authors Adam Brotman and Andy Sack when he met them: "It will mean that 95 percent of what marketers use agencies, strategists, and creative professionals for today will easily, nearly instantly, and at almost no cost be handled by AI. No problem." Upon hearing that astonishing statement, the authors began a journey of discovery to understand what the transition to an AI first world would mean.
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AI First
- The Playbook for a Future-Proof Business and Brand
- Narrated by: Asa Siegel
- Length: 5 hrs and 42 mins
- Release Date: 24-06-25
- Language: English
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₹504.38 or free with 30-day trial
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Written by: Mark Goulston
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Unabridged
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Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Release Date: 21-04-20
- Language: English
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₹1,328.80 or free with 30-day trial
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Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Written by: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Unabridged
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Overall21
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Performance16
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Story16
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
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Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Release Date: 07-07-17
- Language: English
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₹671.06 or free with 30-day trial
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Lilliput Land
- How Small is Driving India's Mega Consumption Story
- Written by: Rama Bijapurkar
- Narrated by: Rama Bijapurkar
- Length: 8 hrs and 31 mins
- Unabridged
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Overall10
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Performance5
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Story5
One of the largest consumer markets of the world, India is made up of lots and lots of small consumers―each earning and spending just a little bit that adds up to a lot. It is served by millions of small suppliers oozing innovation and customer intimacy, and is powered by digital...
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Insights
- By Jaydeep on 31-05-25
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Lilliput Land
- How Small is Driving India's Mega Consumption Story
- Narrated by: Rama Bijapurkar
- Length: 8 hrs and 31 mins
- Release Date: 31-05-24
- Language: English
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₹667.71 or free with 30-day trial
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The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- Written by: Wayne McCulloch
- Narrated by: Nick Hardcastle
- Length: 8 hrs and 6 mins
- Unabridged
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Overall1
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Performance1
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Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success. Now he’s sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization.
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The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- Narrated by: Nick Hardcastle
- Length: 8 hrs and 6 mins
- Release Date: 06-12-21
- Language: English
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₹671.06 or free with 30-day trial
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The Challenger Sale
- How To Take Control of the Customer Conversation
- Written by: Matthew Dixon, Brent Adamson
- Narrated by: Matthew Dixon, Brent Adamson
- Length: 5 hrs and 43 mins
- Unabridged
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Overall6
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Performance5
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Story5
Brought to you by Penguin. THE INTERNATIONAL BESTSELLER: OVER HALF A MILLION COPIES SOLD Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge them! What's the secret to sales success? If you're like most business leaders...
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Excellent Book for Modern Sales & B2B Professional
- By RAJAN SAHU on 06-03-26
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The Challenger Sale
- How To Take Control of the Customer Conversation
- Narrated by: Matthew Dixon, Brent Adamson
- Length: 5 hrs and 43 mins
- Release Date: 10-02-22
- Language: English
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₹504.38 or free with 30-day trial
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Delivering Happiness
- A Path to Profits, Passion, and Purpose
- Written by: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
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Overall109
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Performance87
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Story87
Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...
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Chase the Vision, not the money
- By Akshay Gupta on 26-12-25
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Delivering Happiness
- A Path to Profits, Passion, and Purpose
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Release Date: 07-06-10
- Language: English
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₹671.06 or free with 30-day trial
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Written by: Ashvin Vaidyanathan, Ruben Rabago
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Unabridged
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Overall8
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Performance4
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Story4
The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.
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Highly Recommended For Beginners & Intermediate Professionals
- By Jagdish on 25-05-25
Preview -
The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Release Date: 24-03-20
- Language: English
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₹671.06 or free with 30-day trial
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
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Overall11
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Performance9
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Story10
Rainmakers make the big bucks. For their companies and for themselves. Here's how. The rainmaker is the person who brings big clients, big money, and big deals into an organization. How do they make the rain fall? Waiting for luck won't do, a very particular human being must get involved...
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Learnt why Sales is most important than making a product
- By RG on 03-01-24
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Release Date: 01-03-03
- Language: English
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₹377.18 or free with 30-day trial
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- Written by: Tom McMakin, Doug Fletcher
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Unabridged
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Overall16
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Performance13
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Story13
How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
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Most important topic for the service providers and professionals
- By sathya kranth on 10-06-24
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Release Date: 28-05-19
- Language: English
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₹671.06 or free with 30-day trial
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Getting Naked
- A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
- Written by: Patrick Lencioni
- Narrated by: Dan Woren
- Length: 4 hrs and 17 mins
- Unabridged
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Overall21
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Performance17
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Story17
After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm...
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Fantastic
- By Vikas on 27-05-24
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Getting Naked
- A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
- Narrated by: Dan Woren
- Length: 4 hrs and 17 mins
- Release Date: 23-02-10
- Language: English
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₹458.27 or free with 30-day trial
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Negotiation
- The Brian Tracy Success Library
- Written by: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 1 min
- Unabridged
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Overall59
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Performance47
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Story48
Negotiation is an essential element of almost all of our interactions - personally and professionally. It’s part of how we establish relationships, work together, and arrive at solutions for our clients, our organizations, and ourselves. Simply put, those who don’t negotiate well risk falling victim to those who do. Throughout his career, success expert Brian Tracy has negotiated millions of dollars worth of contracts. Now, with this concise guide, you too can become a master negotiator.
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excellent book
- By Anil on 23-09-19
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Negotiation
- The Brian Tracy Success Library
- Narrated by: Brian Tracy
- Length: 2 hrs and 1 min
- Release Date: 04-10-13
- Language: English
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₹377.18 or free with 30-day trial
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The Transformation Economy
- Guiding Customers to Achieve Their Aspirations
- Written by: B. Joseph Pine II
- Narrated by: Mike Lenz, B. Joseph Pine II
- Length: 7 hrs and 19 mins
- Unabridged
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A new fundamental economic shift is emerging: an economy based on transformative experiences that guide people to change, achieve their aspirations, and become who they want to be. Welcome to the Transformation Economy. Creating transformative experiences offers businesses the largest opportunity for creating economic value today, particularly as goods and services become increasingly commoditized. Enterprises can create no greater value than to help customers achieve their aspirations—whether improving health, increasing wealth, developing wisdom, or finding purpose.
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The Transformation Economy
- Guiding Customers to Achieve Their Aspirations
- Narrated by: Mike Lenz, B. Joseph Pine II
- Length: 7 hrs and 19 mins
- Release Date: 03-02-26
- Language: English
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₹671.06 or free with 30-day trial
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Written by: Mike Weinberg
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Unabridged
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The lifeblood of your business is a constant flow of new accounts. . .no matter how much repeat business you get from loyal customers. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals. With refreshing...
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Release Date: 25-08-20
- Language: English
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₹1,328.80 or free with 30-day trial
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The Charismatic Leader
- 21 Skills to Connect with People
- Written by: John C. Maxwell
- Narrated by: John C. Maxwell
- Length: 2 hrs and 49 mins
- Unabridged
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Overall1
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Performance1
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Experience the Power of Charismatic Leadership—Narrated by author John C. Maxwell! Is charisma essential for every leader? Absolutely. At its core, leadership is influence—nothing more, nothing less. And to influence others effectively, you must connect with them. In The Charismatic Leader...
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The Charismatic Leader
- 21 Skills to Connect with People
- Narrated by: John C. Maxwell
- Length: 2 hrs and 49 mins
- Release Date: 18-03-25
- Language: English
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₹1,090.62 or free with 30-day trial
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The Membership Economy
- Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
- Written by: Robbie Kellman Baxter
- Narrated by: Tom Pile
- Length: 8 hrs and 12 mins
- Unabridged
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Overall23
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Performance20
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Story20
If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy, an increasingly popular model that author Robbie Kellman Baxter sees as the inevitable result of technological advancements, social trends, and a generation in transition. The Membership Economy argues that we are now moving away from ownership, but we still want the benefits that come with access.
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Insightful
- By Madhav Agarwal on 27-09-23
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The Membership Economy
- Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
- Narrated by: Tom Pile
- Length: 8 hrs and 12 mins
- Release Date: 19-04-16
- Language: English
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₹671.06 or free with 30-day trial
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The Challenger Customer
- Selling to the Hidden Influencer Who Can Multiply Your Results
- Written by: Matthew Dixon, Brent Adamson, Pat Spenner,
- Narrated by: Steve Kramer
- Length: 8 hrs and 40 mins
- Unabridged
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Overall4
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Performance3
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Story3
From the authors of the internationally-bestselling business classic The Challenger Sale 'A handbook of practices that will help you get into your customers' heads, deliver good value, and win the sale' Daniel H. Pink, author of To Sell is Human and Drive...
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The Challenger Customer
- Selling to the Hidden Influencer Who Can Multiply Your Results
- Narrated by: Steve Kramer
- Length: 8 hrs and 40 mins
- Release Date: 20-10-16
- Language: English
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₹671.06 or free with 30-day trial
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Marketing
- Written by: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Unabridged
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Overall2
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Performance1
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Story1
The success of your business depends on the success of your marketing efforts. If you can identify what customers want, need, and can afford - and give it to them - you will achieve outstanding results.This indispensable guide contains 21 powerful marketing ideas you can use immediately.
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Marketing
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Release Date: 18-11-14
- Language: English
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₹377.18 or free with 30-day trial
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