Showing titles in Workplace Culture

Treating your customers well is no longer enough. The new rule is: employees too, have to be treated as well, if not better, than the customers. Happy employees make happy customers, and happy customers tend to be loyal.Do you spend money in advertising to create awareness about your product?...

A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling author of 1001 Ways to Reward Employees. John...

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

Among today’s most successful businesses are those that have significantly transformed our daily routines. This focus on the consumer experience, not solely on product, has enabled them to drive remarkable growth and customer loyalty and, in many cases, to create totally new marketplace categories. Seeing the How invites you to reimagine your brand, company, or idea through the lens of consumer experience. It gives today’s disruptors a path to offering consumers a new and better way to do what they do, clearly demonstrating how to see opportunities, and how to seize them to great advantage.

In a society that pushes conformity, how can you courageously choose to be who you really are – with yourself, in your relationships, and at work – despite the fear of judgment? In The Authenticity Principle, award-winning leadership and diversity expert Ritu Bhasin gives you the tools to...

With the exception of sleep, humans spend more of their lifetimes on work than any other activity. It is central to our economy, our society, and the family. It underpins our finances and our sense of meaning in life. Given the overriding importance of work, we need to recognize a profound transformation in the nature of work that is significantly altering lives: the incoming tidal wave of shadow work. Shadow work includes all the unpaid tasks we do on behalf of businesses and organizations.

Packed with useful tips that make it easy to incorporate CBT—Cognitive Behavioral Therapy—into your working day, CBT at Work For Dummies helps you reap the benefits of a more focused working life. You'll discover how integrating CBT at work promotes improved productivity and concentration, lower staff turnover, enhanced employer-employee and client relationships, reduced cost of staff absenteeism caused by illness, injury, stress, and more.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

当团队冲突不断且成效停滞时，阻碍你突破管理瓶颈的往往不是下属的能力，而是你在无意识中陷入的自欺与自我辩护陷阱。面对日常工作中的推诿扯皮与意见分歧，焦虑和挫败感是否常让你疲于应付？摆脱情绪内耗的第一步...

当团队陷入集体沉默与推诿，并非成员缺乏责任心，而是惧怕职场沟通中的隐形惩罚，这种有毒氛围正悄悄扼杀企业的创新与绩效。面对不敢提问、隐瞒错误、避谈分歧的管理困境，你需要一套务实且清晰的协作框架。告别空...

حرر تقدير الذات من فخ الاستحسان المهني، وتجاوز قلق الملاحظات اليومية لبناء ثقة راسخة في بيئة العمل. إن قراءة رسالة بريدية مقتضبة أو مواجهة صمت الزملاء لا ينبغي أن...

当人工智能猝不及防地席卷办公桌，你是凭借前沿技术实现职场效率跃升，还是在数据泄露与AI幻觉的暗礁中陷入职业危机？面对没有任何配套制度与培训的全新效率工具，无数职场人在拥抱科技与恐惧被替代的焦虑中反复拉...

واجهي تحديات انقطاع الطمث في بيئة العمل بثقة، واحصلي على الدعم المهني دون التضحية بخصوصيتك. عندما تتحول الاجتماعات اليومية إلى عبء جسدي ونفسي، يقدم لك هذا الدليل...

在权力不对等的职场博弈中，精准掌握向上管理与冲突解决的对话策略，让你面对高压决策时既不委曲求全，也不引爆危机。当你深陷“说真话怕得罪人，闭嘴又憋屈”的纠结处境时，这套极具实操性的沟通指南将赋予你打破...

明明凭借过硬实力在竞争激烈的职场中脱颖而出，内心却总被“只是运气好”、“迟早会露馅”的冒名顶替焦虑疯狂吞噬。这并非你个人的心理脆弱，而是追求卓越的职场人常陷入的隐秘困境。当你独自在深夜为白天的汇报反...

تجاوز صدمة الاحتراق الوظيفي وابنِ حياة مهنية مستدامة عبر رسم حدود واضحة تحميك من الإرهاق. تعيدك هذه التجربة الصوتية الهادئة والواقعية إلى المكاتب بخطى ثابتة،...

当生理挑战撞上高压工作，如何精准表达支持需求而不暴露隐私，是每位职场女性亟需掌握的向上沟通策略。无论你是正因状态起伏而陷入自我怀疑，还是在开口求助前感到深切的焦虑，这里都有为你量身定制的破局方案。...

واجه فوضى الذكاء الاصطناعي التوليدي في مكان العمل وحوّل الغموض التقني إلى إنتاجية آمنة بخطوات عملية واضحة. عندما تسبق التقنية القوانين الإدارية، يجد الموظف نفسه...

يستهلك التقنع المهني طاقتك يوميًا، تاركًا إياك في حالة من الاستنزاف العاطفي والصمت العميق بمجرد إغلاق باب منزلك. يقدم هذا الدليل الصوتي مساحة تأملية دافئة لمن...

Transformeer onvoorspelbaar talent naar consistente teamprestaties met nuchtere, dagelijkse leiderschapsgewoonten. Luister tijdens je dagelijkse woon-werkverkeer hoe je verwarring op de werkvloer omzet in een heldere, productieve structuur. Bouw actiegerichte patronen op die direct rust...