Showing titles in Communication & Social Skills

The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions - of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such as journalists and lawyers, commonly ask questions that get partial or misleading answers. People in any profession will immediately benefit by developing the skill and art of good questioning.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level. 

Wordbuilders: the convenient and entertaining way to build a more powerful vocabulary. Each sixty-minute audiobook volume within this series features forty words used in everyday conversation, or in the media and books, but which many people skip, finding these words difficult or even...

Do you sometimes feel that you are constantly surrounded by people who make terrible decisions that negatively affect you and your life? If so, you're not alone! In The Stupid People, we take a deep dive into the psychology and behavior of people who exhibit confusing and destructive behaviors. This insightful book reveals the reasons behind the manipulative tactics used by stupid people and their impact on social interactions, communication, and even violence and abuse.

From two times number one Sunday Times bestselling author, James Smith, comes HOW TO BE CONFIDENT – the third instalment in James’ no-nonsense guides to gaining the tools to empower your decision-making and change your life. Now, more than ever, we are so often lost within a cycle of...

There's so much more to confidence than being outgoing, and self esteem has a huge impact on both your happiness and what you are able to achieve in life. Marisa Peer's tried and tested programme is an effortless way to maximise your potential and overhaul your whole outlook on life for the better. Her powerful hypnotic language and effective techniques mean that just reading the book enables you to change negative thought patterns and break harmful habits that have been holding you back without you knowing it.

How do great leaders thrive in uncertain times? By changing their mindsets about power. “A leadership manifesto like you’ve never read before. Every page is eye-opening, provocative and energising.” Charles Duhigg, author of The Power of Habit “This book is a breakthrough. I’m buying a...

In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, renowned auditing professional, valuator, and author Andreas Creutzmann delivers an essential guide for professionals seeking to upgrade and refine their soft skills. From public speaking to problem solving, digital literacy, and intercultural fluency, the author discusses concrete strategies and practical techniques for professionally trained and credentialed experts to expand their skillset, augment their leadership abilities, and even find more fulfillment in their work.

Brought to you by Penguin. What if being lucky was a skill that you could master and share with other people? Modern life can feel like an endless sequence of cancelled plans, last-minute meetings and delayed journeys. So how can we use unpredictability to our advantage? LSE and NYU academic Dr...

Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors.

Writer Peg Streep lays out seven distinct but interconnected stages on the path to reclaim your life from the effects of a toxic childhood: "discover", "discernment", "distinguish", "disarm", "reclaim", "redirect", and "recover". Each step is clearly explained and richly detailed with the stories of other women. With approaches drawn from psychology and other disciplines and with unique exercises, the book will help the listener tackle her own self-doubt and become consciously aware of how her mother's treatment continues to shape her behavior.

Everyone faces the challenges of making relationships work. Whether with spouses, family members, friends, lovers, or colleagues, relationships have the power to make one feel happy, frustrated, or miserable. In Relationship Breakthrough, Cloe Madanes - an expert in creating healing, empowering relationships - gives listeners vital tools to transform their relationships and their lives. Madanes's cutting-edge methods produce real results and create rewarding, sustainable relationships.

Tap into the power of effective writing by developing the fundamental critical and analytical skills that transform your writing from "good" to "great." Regardless of your subject, goal, or occasion, these skills will help you organize your thoughts into a coherent piece, make a persuasive argument rooted in facts, and make responsible use of research materials.

Why do some lengthy sentences flow effortlessly while others stumble along? Why are you captivated by the writing of particular authors? How can you craft sentences that reflect your unique outlook on the world? This lively, 24-lecture course introduces you to the myriad ways in which we think about, talk about, and write sentences. Reviving the sentence-oriented approach to studying writing, Professor Landon provides a greater context for what makes sentences great - and how you can apply these methods to your own writing.

If you're like many people, you might associate debate with a school club, or perhaps a TV political debate that features two or more candidates talking over each other. But if these are your only associations with debating, you're missing out on an intellectual pursuit that can help you in all aspects of your daily life. The ability to debate - to present persuasive arguments, pierce the logic of others, and turn the tables against withering cross-examinations - is one of the truest tests of one's intellectual capacity.

Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations.

Do you give presentations at meetings? Do you ever have to explain a complicated subject to audiences unfamiliar with your field? Do you make pitches for ideas or products? Do you want to interest a lecture hall of restless students in subjects that you find fascinating? Then you need this book. Make It Clear explains how to communicate - how to speak and write to get your ideas across.

It’s been three days with no call or text back...you can’t eat, sleep, or work. You’re going to die alone in your bed, gripping your phone, waiting for a response; or at least that’s what your brain keeps telling you. There’s a common flaw that people who chase partners all have in common. Are you an anxious attacher? If you’re still holding your phone hoping they’ll reply then drop it now and pick up this book.

Introducing "Loving an Avoidant Partner," a groundbreaking guide that takes you deep into the enigmatic maze of an avoidant person's inner world like never before. Armed with remarkable insights, you'll decode the guarded secrets and fears of your elusive partner, shattering the barriers that have kept you apart.

Effective business communication is a skill that anyone can develop. From interview strategies to high-stakes negotiation tactics, 10 Skills for Effective Business Communication offers practical strategies to improve communication skills and help you succeed in your career. Equal parts research and actionable advice, this book applies effective strategies from the world’s most successful professionals to common workplace scenarios.