Showing titles in Communication & Social Skills

Learn from the master of sales and persuasion. Jordan Belfort - immortalised by Leonardo DiCaprio in the hit movie The Wolf of Wall Street - at last reveals how to use the Straight Line System, the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star.

Brought to you by Penguin. A transformative guide to building more fulfilling relationships with colleagues, friends, partners, and family, based on the landmark Interpersonal Dynamics ("Touchy Feely") course at Stanford's Graduate School of Business The ability to create strong relationships...

Read People like a Book isn’t a normal book on body language or facial expressions. Yes, it includes all of those things, as well as new techniques on how to truly detect lies in your everyday life, but this book is more about understanding human psychology and nature. We are who we are because of our experiences and pasts, and this guides our habits and behaviors more than anything else. Parts of this book are like the most interesting and applicable psychology textbook you’ve ever used. Take a look inside yourself and others!

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Brought to you by Penguin. SUSAN CAIN'S NEW BOOK, BITTERSWEET, IS AVAILABLE TO PRE-ORDER NOW Quiet, the Sunday Times and New York Times Bestseller by Susan Cain, will permanently change how we see introverts - and how you see yourself. Our lives are driven by a fact most of us can't name and...

Brought to you by Penguin. What if charisma could be taught? What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The...

Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello”. This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a networking event? Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?

From the bestselling author of The Bomber Mafia, learn what sets high achievers apart—from Bill Gates to the Beatles—in this seminal work from "a singular talent" (New York Times Book Review). In this stunning book, Malcolm Gladwell takes us on an intellectual journey through the world of...

Brought to you by Penguin. THE #1 SUNDAY TIMES BESTSELLER From the UK's favourite therapist, as seen on Channel 4's Grayson's Art Club. How can we have better relationships? In this Sunday Times bestseller, leading psychotherapist Philippa Perry reveals the vital do's and don'ts of relationships...

Penguin presents the unabridged, downloadable audiobook edition of Captivate: The Science of Succeeding with People written and read by Vanessa Van Edwards. Wish you knew exactly what to say in awkward social situations? Or that you had a formula for charisma? You need to know how people work...

Brought to you by Penguin. The funny and practical guide on how to handle life’s manipulators and avoid being exploited by them, from the Sunday Times bestselling author of Surrounded by Idiots. Some people are exceptionally manipulative. They can convince anyone about anything and lure them...

If you are stuck in someone's control or don't want to be, you must know this favorite mind game of great manipulators. It is so powerful that most people won't be able to detect it even for many years of being enslaved. Why? Gaslighting is a very common method of manipulation that when intentionally or even unintentionally used, you'll be so influenced emotionally that you cannot think for yourself or for your own good. Sound nasty? It is. But you'll never know when you're participating as the inflictor or the prey until you explore this book.

Think about the last conversation that didn't go the way you wanted. The promotion you didn't get. The argument that escalated when it didn't have to. The person you wanted to impress but couldn't find the right words. It wasn't about intelligence or effort. It was about communication — and nobody ever taught you how. This audiobook changes that. Over 28,000 listeners have already used these tools to transform the way they connect with people at work, at home, and everywhere in between.

The Art of Witty Banter examines the art, nuance, and mechanics of banter and charm to make you a witty comeback machine, the likes of which your friends have never seen. You’ll be able to handle, defend, disarm, and engage others in a way that makes you comfortable and confident with each growing day.

At thirty years old, Gabriel Wyner speaks six languages fluently. He didn’t learn them in school—who does? Rather, he learned them in the past few years, working on his own and practicing on the subway, using simple techniques and free online resources—and here he wants to show others what he’s discovered. This is brain hacking at its most exciting, taking what we know about neuroscience and linguistics and using it to create the most efficient and enjoyable way to learn a foreign language in the spare minutes of your day.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

Brought to you by Penguin. The funny and practical guide on how to free yourself from the tyranny of narcissists, from the Sunday Times bestselling author of Surrounded by Idiots. Do you know someone who constantly demands attention, always thinks they’re right and never admits fault? Chances...

In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.