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The CX Accelerator Show is dedicated to the growth and development of customer experience professionals at every stage of their career journey. Through candid conversations, practical insights, and stories from leaders across the industry, we explore what it takes to build meaningful careers, lead with impact, and elevate the future of CX. Whether you're breaking into the field or leading enterprise transformation, this podcast is for you!

Stories is a podcast dedicated to the power of storytelling in all its forms. Each episode takes you on a journey through compelling narratives—ranging from real-life experiences and inspiring moments to fictional tales that spark imagination and emotion.Whether you’re looking to escape, reflect, or feel inspired, Stories offers a diverse collection of voices and perspectives that connect us through shared human experiences. Every story is crafted to engage, entertain, and leave a lasting impression.

Useful resources for MSP & Telecom operators

Des ressources utiles pour les MSP, Opérateurs Télécoms et Cloud

Historie liderów, lekcje dla biznesu. Rozmawiam z prezes(k)ami i przedsiębiorczyniami. Poruszamy 5 tematów: 1. Sprzedaż B2B 2. Customer Experience 3. Marka ekspercka na LinkedIn 4.Kluczowe kompetencje liderów 5. Pasje i odWAŻNE marzenia zawodowe, które napędzają firmy i liderów Nazywam się Justyna Jakubczyk, byłam trenerką tańca, a później pokochałam korporacje i zostałam trenerką biznesu. Prowadzę spółkę CX House. Doradzam zarządom, edukuję liderów. Odklejam ludzi od krzeseł i schematów, rozwijając nie tylko biznes, ale przede wszystkim mózg w ruchu.

Was als einfache Idee und Experiment begann, hat sich zu einem faszinierenden veganen Abenteuer entwickelt. Wir (Jana und Daniel) von JaDa STUDIO.CX teilen unsere überraschenden Erlebnisse und Erfahrungen auf dieser Reise in eine pflanzliche Lebensweise. Entdecke unsere Geschichten, Herausforderungen und Erkenntnisse und lasse dich inspirieren, wie ein veganer Lebensstil den Blick auf die Welt verändern kann. • Website: https://jadastudio.cx • Podcast: https://jadastudio.cx/podcasts

Willkommen beim CX-fest Podcast! Passend zum CX-festival geht es in unserem Podcast um die Themen CX, Customer Service, Kundenzentrierung, AI und Automation. Malte Lensch, Robert Cwicinski und andere CX-Enthusiasten sprechen über die Reise zum ersten Festival und CX itself. Wir stehen täglich für Kundenzentrierung, excellenten Customer Service für unsere Kunden und helfen dabei die richtigen Dinge zu tun. Als Leafworks ist es unsere Passion die Welt des CX und Kundenservice jeden Tag ein bisschen Besser zu machen. Als Remote-only Beratung sind Treffen mit dem gesamten Team ganz Besondere ...

Client Experience Monthly explores the latest insights and proven strategies for unparalleled client experience. In each episode, we take a deep dive into various B2B CX and EX topics with experts that challenge your assumptions through stimulating discussions, data, facts and creativity. Changing the world through human-centered business.

Dich erwarten bei Jana & Daniel nicht nur freche und sarkastische Kommentare, sondern auch spannende Diskussionen rund um die Welt der Games, aktuelle Filme und die kleinen, unnötigen, aber amüsanten Dinge des Lebens. Tauche ein in eine Podcast-Erfahrung, bei der frischer Mist zu echtem Mehrwert wird. Hör rein und erlebe Unterhaltung auf einem ganz neuen Level! • Website: https://jadastudio.cx • Podcast: https://jadastudio.cx/podcasts

This blog reflects Mathieu Hannouz' thoughts on the Digital Marketing market, with a special focus on Customer Experience Management's technology landscape.

Welcome to the Change That Binds Podcast…where we spotlight customer-centered professionals and customer experience experts whose job it is to make best in class service experiences happen through change initiatives within service delivery channels. Whether you've just started your journey to creating best in class service experience or well on your way, you'll be inspired by insights from our guests on how to lead change that creates remarkable customer experiences.

Work is a big part of our lives. It not only influences what we earn but also how we feel about ourselves. People Talk is about getting ahead at work, becoming a leader, establishing your personal brand, and motivating yourself and those around you. This podcast is not only for CX professionals but for anyone who wants to know more about how to succeed in the workplace. On People Talk, you can expect lively discussions about topics like workplace politics, dealing with difficult employees and clients, creating an inclusive workplace, and jump starting your career.

Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.

The CX Club podcast looks at the good, the bad and the ugly of the CX world... This is what you can expect over the first 30 shows: Shows 2 - 12: CX Principles - establishing the appropriate mindset for CX & CEM Shows 13 - 20: CX as a Business Discipline - a step by step look at Customer Experience as a data-driven, customer-led business transformation exercise Shows 21 - 30: Customer Experience Determinants: Things that are not directly involved in CX, but have a major impact on the successful delivery of CX transformation

Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing people together to provide actionable CX tips to support your success.

Tchicaya Ellis Robertson, Ph.D., is a self-proclaimed quant geek with a focus on eXperience measurement. On All Things X, Dr. T explores the study, practice, and measurement of eXperience with academics, practitioners, and insights professionals. Listeners can expect to learn best practices, hear exciting new insights, and/or pick up a few new nuggets about eXperience that they can get really excited about! #AllThingsX

Clued In with Lou Carbone is an opportunity to hear from Lou and guests. Recognized globally at forefront of the creation of experience management as a business discipline Lou will expand your perspectives. The impact you can make in the CX, EX, and Patient Experience space will be enhanced by Lou’s distinctive and unique vision and foresight in the space. Lou is the author of Clued In, How to Bring Customers Back Again and Again; numerous widely cited academic articles, 100’s of lectures at business schools, as well as over a thousand presentations and Keynote Addresses globally. Carbone ...

The CX Live! podcast is an interview-style show for briefing programs and meetings. Our goal is to be your dedicated channel for all things customer experiencer where we ask industry thought leaders the tough questions about building a world-class program. Each month we’ll explore a new topic or trend that impacts customer experience, employee engagement, digitization and more…We’re unfiltered. We’re authentic. We’re having a conversation… join in!

Als CX-Agency definieren wir Customer Experience neu: Bei port-neo entwickeln wir gemeinsam mit Ihnen innovative Digital-Konzepte und -Plattformen, die individuell auf Ihre Kund*innen zugeschnitten sind. Dazu kombinieren wir präzise Daten mit menschlicher Empathie. Wir nennen das: Data meets Empathy. Von Strategie bis Technology, von Kreation bis Data & Analytics. Immer mit einem klaren Ziel vor Augen: eine ganzheitliche CX.

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.