Showing results by author "Shep" in All Categories

High blood pressure is called a “silent killer” because it develops with no signs or symptoms. You may not know that you have high blood pressure until it has caused serious damage. But there’s good news: You can take charge of your blood pressure.

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.

Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.

In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.

Each episode we’ll be getting notes from… movers and makers from across the creative arts and entertainment world. Delving into our guests’ compelling stories, we’ll learn from their journey so far, examining their creative process, how they’ve honed their craft, and we’ll discuss how their relationship with their work has evolved.

Are YOU Ready Now? Survivor stories, expert advice & practical how-to content for emergencies and end-of-life.

TalentedOnes is a black owned media company created by Jay Shep, that displays young undiscovered talent of the culture whether it's music, business, fashion, athletics etc. This content can be viewed in the form of interviews, Freestyles and Podcast/Radio show formats. Each will give you an insight of artist lives, works, and information on where you can find them. Basically unfolding the stories of the TalentedOnes.

The Athletics Ontario Running Podcast explores the stories behind trail and road running in Ontario. A main goal of the Athletics Ontario Running Podcast will be to reach those that we are not already reaching, to give voice to the underrepresented members of our community and bring these stories to the masses. All people, all speeds, all terrains, all abilities are welcome. For you, for all, for life.

We are the False Prophets and this is just our opinions based on a life well lived

From master voice actor Daws Butler, the voice of Yogi Bear, comes a rare collection of radio plays, cartoon scripts, and acting tutorials.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

An eye-popping peek into entertainment industry from the magnetic force who has worked with an impeccable roster of stars throughout his storied career. In the course of his legendary career as a manager, agent, and producer, Shep Gordon has worked with, and befriended, some of the biggest names...

Bringing you a strong, positive message of faith, designed to help you tackle real life challenges with confidence, hope and determination.

David Ashley White How-Shepherd AKA as Elder Poppy Uncle Seeds Man Di Hi Shep was born in Crookwell, 26 miles (marathon distance) from the city of Goulburn, NSW Australia. – He used to run it as a baby... But that's another story. Davids’s life has been as colourful as his beginnings, reaching the depths of despair through atrocities inflicted on him and with horrific things that he’s witnessed. Along with experiencing an horrific work accident that disfigured his right hand. All of this with no support, no counselingand managing his mental health on his own.