Career Training

The most powerful arsenal of closes ever! This audiobook over 120 Closes includes: 31 Money Closes, 17 Time Related Closes, 3 Pressure Closes, 3 Agreement Closes, 8 Decision Closes, and another 64 of the most creative closes you will ever find in one book! Financial "Closing" is the final step in the pursuit of ANY goal. This thing called closing is not just something that sales people do but something that applies to every person.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

A must have for trainers, Telling Ain't Training is an essential book for all learning and development professionals. When the first edition of Telling Ain't Training was published in 2002, its practical, learner-focused approach quickly became a favorite with learning and development professionals, as well as school teachers, parents, professors, and anyone else who trains, educates, or instructs. Chock-full of myth-busting research and ready-to-use tools, always delivered in a lighthearted and entertaining style, Telling Ain't Training set new standards for the training industry.

Elaine Biech, one of the most highly regarded names in talent development, has set out to identify the perfect blend of content mastery and audience insight. The result is this highly informative book. The Art and Science of Training presents the science for learning and development, but it also emphasizes that training success lies in knowing what to do when things don't go as planned.

NEW YORK TIMES BESTSELLER A world-class runner and four-time Olympian shares the life lessons he’s learned from each of the twenty-six marathons he’s run in his storied career. “An athlete whose wisdom and lessons aren’t just for runners.”—The Washington Post When Meb...

Whether you’re a facilitator, instructional designer, or L&D department of one, you don’t need a fancy DSLR camera or film crew to create successful training videos. All you really need is a learning strategy, a good production plan, and a smartphone camera. Informed by his 30-year career in training and media, including his time as learning executive with the BBC, author Jonathan Halls is committed to best practices in video production that will actually help your learners to learn, and without a giant strain on your resources.

L.E.T. has changed countless corporations and private businesses with its down-to-earth communication and conflict resolution skills. Dr. Gordon's L.E.T. program is a core program in more than 1,000 corporations around the world, including many Fortune 500 companies. The methods and skills that have proven to be essential for so many leaders can work for you, too.

Are you struggling to sell your products or services in a crowded, competitive marketplace? If so, you’re likely making one of the biggest mistakes in marketing—selling repair and improvement instead of selling opportunity. Legendary marketing expert Dan Kennedy reveals why opportunity-based marketing outperforms traditional sales methods and how you can transform your offers to create massive demand.

Achieve the champion mindset for peak performance. Reach new levels of success and mental toughness with this ultimate guide. Learn the "Science of Success" and prepare to excel. In this concise and highly acclaimed training guide, Peak Performance Coach DC Gonzalez teaches a blend of unique mental training technologies, sports psychology essentials, and peak performance methods that are effective and motivational. Get ready to increase your self-belief, self-confidence, and mental toughness using this powerful guide designed to help you reach new levels of success, sports performance and personal development.

Moving seamlessly from coaching fundamentals to more advanced ideas such as helping clients to identify life purpose, recognize and combat obstacles, align values and actions, maintain a positive mind-set, and live with integrity, this new edition is one-stop-shopping for beginner and advanced coaches alike. Beginning with a brief history of the foundations of coaching and its future trajectory, Becoming a Professional Life Coach takes listeners step-by-step through the coaching process, covering all the crucial ideas and techniques for being a successful life coach. 

Performed by Trevor Moawad with a foreword written and read by Seattle Seahawks quarterback Russell Wilson From a top mental conditioning coach—""the world’s best brain trainer” (Sports Illustrated)—who has transformed the lives and careers of elite athletes, business leaders, and...

You may be a project manager or a stakeholder with "street smarts". Maybe you have expertise in the nuts and bolts of project execution. Or you might be a "book smart" expert on the rules and tools of the trade. Whatever your strengths, most project managers agree it's a juggling act to balance people and processes. Nearly every project requires a balance of both practical and conceptual skills. Now you can fill in the gaps to gain a perfect balance of the two.

Tested and effective leadership and teaching advice based on riveting combat stories from a Special Operations veteran. In Leadership and Training for the Fight, MSG Paul R. Howe, U.S. Army Retired, shares ideas on leadership that he has developed through extensive combat experience. Howe tells riveting stories of military operations and analyzes leadership concepts. He also gives advice on how to understand students and how to refine your teaching methods. Written with the unique insight of a Special Operations soldier, this book is the perfect guide for anyone interested in improving leadership skills.

Noted sales trainer Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!

Managing projects effectively and on time can be tough. But how would you like a system to manage several projects at once, and bring in all of them on time and on budget? What if you could clearly identify your priorities and consistently meet your deadlines? What if factoring in your hard-won wisdom and keenest insights suddenly became systematic for you? How would you like to have more work/life balance, and even be able to go home on time? It's no pipe dream - now you can!

Das Praxishandbuch mit allem, was Sie für erfolgreiche Verhandlungen und Verkaufsgespräche wissen müssen. Wir alle verhandeln jeden Tag, privat und beruflich: Ob wir mit der Familie besprechen, wohin wir in unserem nächsten Urlaub fahren, abstimmen, wer welche Aufgaben im Haushalt übernimmt, im Job eine Gehaltserhöhung durchsetzen wollen oder oder oder... Gleich in welcher Situation Sie sich auch befinden: Sie erfahren in diesem Buch, wie Sie sich in Verhandlungs- und Verkaufssituationen am besten verhalten, um die beste Lösung zu erzielen.

Der Ingenieur Tim Simon tritt seine erste Stelle in einem typischen Unternehmen an - typisch im Hinblick auf die Führungsmethoden und das Verhalten seiner Führungskräfte und Mitarbeiter. Sie werden sich und Ihr betriebliches Umfeld in den unterhaltsamen und spannenden Situationen wiedererkennen. Begleiten Sie Tim auf dem Weg zur Beantwortung der Frage: "Wann bin ich eigentlich ein guter Mitarbeiter?". Dabei erleben Sie die Entstehung einer einfachen und wirksamen Methode der Mitarbeiterführung: das NTT.

Erstmals nach 13 Jahren und 13 Buchauflagen erscheint die neue erweiterte Version 2024 auch als Hörbuch. Es wurde bisher mehr als 60.000 Exemplare – dieses Buchs verkauft. Es ist ein Muss für alle, die im Verkauf tätig sind. Martin Limbeck hat mit seinem Bestseller Nicht gekauft hat er schon ein Tabu gebrochen, denn über Erfolg spricht man für gewöhnlich nicht. Mit Cleverness, Mut, Ehrlichkeit und eiserner Disziplin hat er in wenigen Jahren das erreicht, wofür andere Jahrzehnte brauchen – und ist zurecht stolz auf seinen Weg vom Jungverkäufer zum gefeierten Vertriebsspezialisten und Unternehmercoach.

Are you selling to Japanese buyers?

Was heißt Verkaufen wirklich? Im Hardselling der 60er und 70er Jahre bedeuteteVerkaufen: das Produkt mit aggressiver Verkaufsrhetorik in den Markt drücken...