Management Communication Skills

Ryan’s father is on a tour of duty with the National Guard. Everyone else in his family seems to have found ways to cope with his absence, but Ryan hasn’t! When his dad’s deployment is extended, Ryan has to find a way to stay in touch with him. A trip to the library may be just what he needs—both for communication with his dad, and finding his way to cope!

Conflict Resolution builds on positive approaches to support other people and build bridges to reach a satisfactory solution for all parties. This audio book encourages you to accept conflict as a normal part of everyone’s life so you can move on productively to deal with it, rather than get depressed by the presence of conflict in your life and work.

Read by the author. Listen to this updated and revised edition of the international bestseller, with new chapters covering communication and AI. 'Filled with practical, tactical advice, this book is indispensable' – Kim Scott, bestselling author of Radical Candor Stanford lecturer and host of...

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Ever wondered why CEOs, leaders and recruiters talk endlessly about soft skills? Job interviews, promotions, appraisals, teamwork, managing workplace challenges, communication skills and a lot more-soft skills give you a sizeable professional edge to ace all of these. In this book, Ronnie...

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...

A fully revised and expanded edition of the runaway bestseller, Surrounded by Idiots—now with more: Content Examples Snark! Master the four basic behavior types and change the way you communicate! Do you ever think you’re the only one making any sense? Or tried to reason with your...

Brought to you by Penguin. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others...

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often...

This business classic features straight-talking advice you’ll never hear in school. Featuring a new foreword by Ariel Emanuel and Patrick Whitesell Mark H. McCormack, one of the most successful entrepreneurs in American business, is widely credited as the founder of the modern-day sports...

Brought to you by Penguin. From communication expert Jefferson Fisher, an accessible, step-by-step guide to transforming your conversations at home, at work, and in life There is always a next conversation, and there is no one better than trial lawyer Jefferson Fisher at giving you the tools to...

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

Why is life so difficult? Interpersonal conflict is causing serious damage and difficulties in our lives. Its destructive effects are straining marriages, embittering our children, and causing discord in our churches—even our daily commute is often affected by hostility and aggression. What if...

FonoLibro se enorgullece en presentar el audiolibro Las 5 Elecciones: Las Cinco El Camino Hacia Una Productividad Extraordinaria escrito por Kory Kogan, Adam Merrill, y Leena Rinne, una continuación de la saga de productividad de Franklin Covey. En esta oportunidad, los autores nos brindan una solución que viene como anillo al dedo para alcanzar una productividad grandiosa. En este sentido, la habilidad para discernir entre lo importante, lo menos importante, y lo no importante será una competencia clave para seguir adelante.

Revolutionize your work and life by changing the way you think through 11 simple keys to develop better clarity, creativity, and effectiveness by #1 New York Times bestselling author John C. Maxwell. A Wall Street Journal bestseller, How Successful People Think is the perfect, compact read for...

Master the leap from technical expert to strategic leader and conquer the chaos of managing complex STEM projects. Perfect for your morning commute, this empowering audio guide helps newly promoted scientists and engineers tackle people, politics, and budgets without losing their minds. You were...

**Powerful coaching questions to get the best out of any situation.** In coaching, questions are the route to progress. Questions enable the people being coached to arrive at their own solutions and, crucially, to 'own' them as well. The effectiveness of this tool applies to anyone in a coaching...

How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a...

The art of argument: It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch.

Learn how to communicate with confidence and remove the fear from public speaking with the practical and encouraging guide from leading voice coach, communication expert and bestselling author Caroline Goyder. Confidence isn’t just in your head. Discover how your body, breath and voice can...