Technology Services

Get the details, examples, and best practices you need to build generative AI applications, services, and solutions using the power of Azure OpenAI Service. Microsoft AI specialist Adrián González Sánchez examines the integration and utilization of Azure OpenAI Service within the Microsoft Azure cloud computing platform.

In this comprehensive guide, authors Kelly Shortridge and Aaron Rinehart help you navigate the challenges of sustaining resilience in complex software systems by using the principles and practices of security chaos engineering. By preparing for adverse events, you can ensure they don't disrupt your ability to innovate, move quickly, and achieve your engineering and business goals.

In this book, technical strategist Sarah Wells provides practical, in-depth advice for moving to microservices. Having built her first microservices architecture in 2013 for the Financial Times, Sarah discusses the approaches you need to take from the start, and explains the potential traps most likely to trip you up. You'll also learn how to maintain the architecture as your systems mature while minimizing the time you spend on support and maintenance.

Since its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands above others.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

Data lakes and warehouses have become increasingly fragile, costly, and difficult to maintain as data gets bigger and moves faster. Data meshes can help your organization decentralize data, giving ownership back to the engineers who produced it. This book provides a concise yet comprehensive overview of data mesh patterns for streaming and real-time data services. Authors Hubert Dulay and Stephen Mooney examine the vast differences between streaming and batch data meshes.

What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back for more and sending their friends and family? Drawing lessons from the industry-leading business practices at One Medical, a brand transforming the customer experience in healthcare, All Business Is Personal gives readers tools to blend the powerful benefits of today’s rapidly improving technology with individuals’ unique talents, all in the name of providing only the best for their customers.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.

It’s a new era of business and consumerism - and you play a role in defining it.

Today’s biggest trends - the mobile web, social media, real time - have produced a new consumer landscape. The End of Business As Usual explores this complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it. This is the end of business as usual and the beginning of a new era of relevance.

Avec les deepfakes, la culture du faux s'immisce partout, ils sont de véritables armes de désinformation. Comment s'en protéger dans un quotidien où nous sommes en permanence confrontés aux images ?

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

Who are the special agents? In our understanding - these are people with amazing abilities. They have overturned the will power, good physical shape and unique abilities. People are open books for them, they are easy to recognize a lie and the truth, know how to find out information and how to get others to perform tasks assigned by them. They manage to be his in any company and at the same time can easily become invisible. They are able to achieve their goals and never turn away from the intended path.

Posmotrite na svoju zhizn' so storony. Vse li Vas v nej ustraivaet? Byt' mozhet, vy by hoteli dobit'sja bol'shego v jetoj zhizni, no ne znaete kak? Maha´tma Ga´ndi kogda-to skazal: «Hochesh' izmenit' mir - nachni s sebja». Dejstvitel'no, kljuch k uspehu kroetsja imenno v nas. Prosto mnogie iz nas ne znajut, kak izmenit' svoju zhizn' k luchshemu. Metody po uluchsheniju samodiscipliny pomogut vam reshit' svoi problemy i nastroit' svoju zhizn' na uspeh.

Supermetodika, po kotoroy treniruyutsya sotrudniki spetssluzhb, segodnya dostupna vsem! Nam kazhetsya, chto spetssluzhbyi znayut osobennyiy sekret, blagodarya kotoromu iz lyubogo novichka mozhno za paru mesyatsev vyilepit kak minimum Dzheymsa Bonda, kak maksimum - cheloveka-pauka ili kogo-to s pohozhimi sverhsposobnostyami. Na samom dele, sekret spetssluzhb sovsem ne v slozhnyih uprazhneniyah i ne v oborudovannyih sportzalah.

V knige Peregovoryi. Metodiki spetssluzhb v dostupnoy forme izlozhenyi luchshie psihologicheskie priYomyi vedeniya peregovorov. Vyi uznaete, kak na praktike pri pomoschi takogo silnogo oruzhiya, kak slovo, dobivatsya svoih tseley. Ekspertyi i opyitnyie spetsialistyi dayut sovetyi, kak vesti ekstremalnyie peregovoryi, kak poluchit predlozhenie ruki i serdtsa i kak otkazat. Takzhe vyi uznaete, chto nuzhno dlya uspeshnogo karernogo rosta.

Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.

To be afraid is natural, but if a phobia prevents us from living, we have to deal with it, as with any obstacle on the path to a comfortable life. This audiobook shows the most common fears and methods of dealing with them, and how to fight them.