Conflict Resolution

This book will inspire you to control the negotiation before you enter the room....

Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work....

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....

Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....

Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....

No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....

This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr....

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck....

Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....

Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....

In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management....

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay....

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene....

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time....

The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....