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    Personal Success

    Conflict Resolution

    97 titles
    See all in Conflict Resolution
    • Business Communication (619)
    • Conflict Resolution (97)
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    • Careers (15,081)
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    Best Sellers

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    HBR's 10 Must Reads on Negotiation cover art
    • HBR's 10 Must Reads on Negotiation

    • HBR's 10 Must Reads Series
    • Written by: Harvard Business Review, Daniel Kahneman, Deepak Malhotra,
    • Narrated by: Chloe Cannon, Brian Holden
    • Length: 5 hrs and 50 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 10
    • Performance
      4.5 out of 5 stars 7
    • Story
      4.5 out of 5 stars 7

    This book will inspire you to control the negotiation before you enter the room....

    HBR's 10 Must Reads on Negotiation

    Written by: Harvard Business Review,

    The Power of a Positive Attitude cover art
    • The Power of a Positive Attitude

    • Discovering the Key to Success
    • Written by: Roger Fritz
    • Narrated by: Christopher Lane
    • Length: 2 hrs and 56 mins
    • Unabridged
    • Overall
      5 out of 5 stars 6
    • Performance
      4.5 out of 5 stars 3
    • Story
      4.5 out of 5 stars 3

    Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work....

    The Power of a Positive Attitude

    Written by: Roger Fritz

    Getting Along cover art
    • Getting Along

    • How to Work with Anyone (Even Difficult People)
    • Written by: Amy Gallo
    • Narrated by: Amy Gallo
    • Length: 7 hrs and 44 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

    Getting Along

    Written by: Amy Gallo

    The Book of Real-World Negotiations cover art
    • The Book of Real-World Negotiations

    • Successful Strategies from Business, Government, and Daily Life
    • Written by: Joshua N. Weiss, William L. Ury - foreword
    • Narrated by: Christopher Grove
    • Length: 7 hrs and 59 mins
    • Unabridged
    • Overall
      5 out of 5 stars 5
    • Performance
      4.5 out of 5 stars 5
    • Story
      4.5 out of 5 stars 5

    This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....

    • 4 out of 5 stars
    • Very structured case studies for ease of learning

    • By riaz on 26-10-20
    The Book of Real-World Negotiations

    Written by: Joshua N. Weiss,

    Love as a Business Strategy cover art
    • Love as a Business Strategy

    • Resilience, Belonging, and Success
    • Written by: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma,
    • Narrated by: Kelli Tager
    • Length: 8 hrs and 40 mins
    • Unabridged
    • Overall
      4 out of 5 stars 1
    • Performance
      4 out of 5 stars 1
    • Story
      4 out of 5 stars 1

    Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books....

    Love as a Business Strategy

    Written by: Mohammad F. Anwar,

    HBR Guide to Dealing with Conflict cover art
    • HBR Guide to Dealing with Conflict

    • Written by: Amy Gallo
    • Narrated by: Liisa Ivary
    • Length: 4 hrs and 51 mins
    • Unabridged
    • Overall
      5 out of 5 stars 3
    • Performance
      4.5 out of 5 stars 3
    • Story
      4.5 out of 5 stars 3

    While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work....

    HBR Guide to Dealing with Conflict

    Written by: Amy Gallo

    HBR's 10 Must Reads on Negotiation cover art
    • HBR's 10 Must Reads on Negotiation

    • HBR's 10 Must Reads Series
    • Written by: Harvard Business Review, Daniel Kahneman, Deepak Malhotra,
    • Narrated by: Chloe Cannon, Brian Holden
    • Length: 5 hrs and 50 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 10
    • Performance
      4.5 out of 5 stars 7
    • Story
      4.5 out of 5 stars 7

    This book will inspire you to control the negotiation before you enter the room....

    HBR's 10 Must Reads on Negotiation

    Written by: Harvard Business Review,

    The Power of a Positive Attitude cover art
    • The Power of a Positive Attitude

    • Discovering the Key to Success
    • Written by: Roger Fritz
    • Narrated by: Christopher Lane
    • Length: 2 hrs and 56 mins
    • Unabridged
    • Overall
      5 out of 5 stars 6
    • Performance
      4.5 out of 5 stars 3
    • Story
      4.5 out of 5 stars 3

    Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work....

    The Power of a Positive Attitude

    Written by: Roger Fritz

    Getting Along cover art
    • Getting Along

    • How to Work with Anyone (Even Difficult People)
    • Written by: Amy Gallo
    • Narrated by: Amy Gallo
    • Length: 7 hrs and 44 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

    Getting Along

    Written by: Amy Gallo

    The Book of Real-World Negotiations cover art
    • The Book of Real-World Negotiations

    • Successful Strategies from Business, Government, and Daily Life
    • Written by: Joshua N. Weiss, William L. Ury - foreword
    • Narrated by: Christopher Grove
    • Length: 7 hrs and 59 mins
    • Unabridged
    • Overall
      5 out of 5 stars 5
    • Performance
      4.5 out of 5 stars 5
    • Story
      4.5 out of 5 stars 5

    This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....

    • 4 out of 5 stars
    • Very structured case studies for ease of learning

    • By riaz on 26-10-20
    The Book of Real-World Negotiations

    Written by: Joshua N. Weiss,

    Love as a Business Strategy cover art
    • Love as a Business Strategy

    • Resilience, Belonging, and Success
    • Written by: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma,
    • Narrated by: Kelli Tager
    • Length: 8 hrs and 40 mins
    • Unabridged
    • Overall
      4 out of 5 stars 1
    • Performance
      4 out of 5 stars 1
    • Story
      4 out of 5 stars 1

    Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books....

    Love as a Business Strategy

    Written by: Mohammad F. Anwar,

    HBR Guide to Dealing with Conflict cover art
    • HBR Guide to Dealing with Conflict

    • Written by: Amy Gallo
    • Narrated by: Liisa Ivary
    • Length: 4 hrs and 51 mins
    • Unabridged
    • Overall
      5 out of 5 stars 3
    • Performance
      4.5 out of 5 stars 3
    • Story
      4.5 out of 5 stars 3

    While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work....

    HBR Guide to Dealing with Conflict

    Written by: Amy Gallo

    The No Asshole Rule cover art
    • The No Asshole Rule

    • Building a Civilized Workplace and Surviving One That Isn't
    • Written by: Robert I. Sutton Ph.D.
    • Narrated by: Robert Sutton
    • Length: 2 hrs and 59 mins
    • Abridged
    • Overall
      4 out of 5 stars 6
    • Performance
      4 out of 5 stars 5
    • Story
      3.5 out of 5 stars 5

    In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

    The No Asshole Rule

    Written by: Robert I. Sutton Ph.D.

    Crucial Accountability, Second Edition cover art
    • Crucial Accountability, Second Edition

    • Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
    • Written by: Kerry Patterson, Joseph Grenny, Ron McMillan,
    • Narrated by: Kerry Patterson
    • Length: 6 hrs and 14 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....

    Crucial Accountability, Second Edition

    Written by: Kerry Patterson,

    Dealing with Difficult People cover art
    • Dealing with Difficult People

    • HBR Emotional Intelligence Series
    • Written by: Harvard Business Review
    • Narrated by: Mike Lenz, Eleanor McCormick
    • Length: 1 hr and 47 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....

    Dealing with Difficult People

    Written by: Harvard Business Review

    Crucial Confrontations cover art
    • Crucial Confrontations

    • Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
    • Written by: Kerry Patterson, Joseph Grenny, Ron McMillan,
    • Narrated by: Barrett Whitener
    • Length: 4 hrs and 25 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....

    Crucial Confrontations

    Written by: Kerry Patterson,

    The Conflict Resolution Phrase Book cover art
    • The Conflict Resolution Phrase Book

    • 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
    • Written by: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 24 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....

    The Conflict Resolution Phrase Book

    Written by: Barbara Mitchell,

    Leading the Unleadable cover art
    • Leading the Unleadable

    • How to Manage Mavericks, Cynics, Divas, and Other Difficult People
    • Written by: Alan Willett
    • Narrated by: Tom Parks
    • Length: 5 hrs and 51 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....

    Leading the Unleadable

    Written by: Alan Willett

    How to Deal with Difficult People cover art
    • How to Deal with Difficult People

    • Smart Tactics for Overcoming the Problem People in Your Life
    • Written by: Gill Hasson
    • Narrated by: Katy Carmichael
    • Length: 4 hrs and 21 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....

    How to Deal with Difficult People

    Written by: Gill Hasson

    Martin Luther King, Jr., on Leadership cover art
    • Martin Luther King, Jr., on Leadership

    • The Essential Box Set: The Landmark Speeches and Sermons of Martin Luther King, Jr.
    • Written by: Clayborne Carson, Kris Shepard, Peter Holloran,
    • Narrated by: Keith David, Jay Gregory, Martin Luther King,
    • Length: 15 hrs and 24 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr....

    Martin Luther King, Jr., on Leadership

    Written by: Clayborne Carson,

    I Hear You cover art
    • I Hear You

    • Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps
    • Written by: Donny Ebenstein
    • Narrated by: Wes Talbot
    • Length: 8 hrs and 14 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck....

    I Hear You

    Written by: Donny Ebenstein

    Beating the Workplace Bully cover art
    • Beating the Workplace Bully

    • A Tactical Guide to Taking Charge
    • Written by: Dr. Lynne Curry
    • Narrated by: Nicol Zanzarella, Christopher Lane
    • Length: 7 hrs and 35 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....

    Beating the Workplace Bully

    Written by: Dr. Lynne Curry

    Working with Difficult People cover art
    • Working with Difficult People

    • WorkSmart Series
    • Written by: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
    • Narrated by: Jim Bond, Laural Merlington
    • Length: 3 hrs and 1 min
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....

    Working with Difficult People

    Written by: William Lundin Ph.D.,

    How to Disagree cover art
    • How to Disagree

    • Lessons on Productive Conflict at Work and Home
    • Written by: Ian Leslie
    • Narrated by: Hugh Kermode
    • Length: 7 hrs and 46 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Bringing valuable lessons from the cutting edge of communication science, How to Disagree does for our verbal communication what Thinking Fast and Slow did for our inner decision-making....

    How to Disagree

    Written by: Ian Leslie

    Negotiating at Work cover art
    • Negotiating at Work

    • Turn Small Wins into Big Gains
    • Written by: Deborah M. Kolb, Jessica L. Porter
    • Narrated by: Emily Ellet
    • Length: 7 hrs and 35 mins
    • Unabridged
    • Overall
      4 out of 5 stars 1
    • Performance
      4 out of 5 stars 1
    • Story
      4 out of 5 stars 1

    Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....

    Negotiating at Work

    Written by: Deborah M. Kolb,

    The Coward's Guide to Conflict cover art
    • The Coward's Guide to Conflict

    • Written by: Tim Ursiny
    • Narrated by: Rolland Lopez
    • Length: 3 hrs and 7 mins
    • Abridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results.

    The Coward's Guide to Conflict

    Written by: Tim Ursiny

    Resolving Conflicts at Work cover art
    • Resolving Conflicts at Work

    • Ten Strategies for Everyone on the Job
    • Written by: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
    • Narrated by: Danny Campbell
    • Length: 14 hrs and 38 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
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    Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....

    Resolving Conflicts at Work

    Written by: Kenneth Cloke,

    The Power of Resilience cover art
    • The Power of Resilience

    • How the Best Companies Manage the Unexpected
    • Written by: Yossi Sheffi
    • Narrated by: Sean Pratt
    • Length: 15 hrs and 39 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
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    In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management....

    The Power of Resilience

    Written by: Yossi Sheffi

    The Anatomy of Peace (Fourth Edition) cover art
    • The Anatomy of Peace (Fourth Edition)

    • Resolving the Heart of Conflict
    • Written by: The Arbinger Institute
    • Narrated by: Kaleo Griffith
    • Length: 7 hrs and 39 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
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    From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

    The Anatomy of Peace (Fourth Edition)

    Written by: The Arbinger Institute

    Manage Your Boss cover art
    • Manage Your Boss

    • How to Build a Great Working Relationship With Your Manager
    • Written by: Bloomsbury Publishing
    • Narrated by: Mark Meadows
    • Length: 2 hrs and 2 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Professional advice to help you manage one of your most important relationships at work, showing you how to communicate more effectively and openly, and allowing you to build a rewarding and healthy relationship with your manager....

    Manage Your Boss

    Written by: Bloomsbury Publishing

    Raise Your Team's Employee Engagement Score cover art
    • Raise Your Team's Employee Engagement Score

    • Written by: Richard P. Finnegan
    • Narrated by: Walter Dixon
    • Length: 2 hrs and 41 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay....

    Raise Your Team's Employee Engagement Score

    Written by: Richard P. Finnegan

    Turn Enemies into Allies cover art
    • Turn Enemies into Allies

    • The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
    • Written by: Judy Ringer, James Warda - foreword
    • Narrated by: Coleen Marlo
    • Length: 5 hrs and 29 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene....

    Turn Enemies into Allies

    Written by: Judy Ringer,

    Dealing with Difficult People cover art
    • Dealing with Difficult People

    • Written by: Roy Lilley
    • Narrated by: Timothy Andrés Pabon
    • Length: 3 hrs and 41 mins
    • Unabridged
    • Overall
      2 out of 5 stars 2
    • Performance
      5 out of 5 stars 1
    • Story
      2 out of 5 stars 2

    Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

    Dealing with Difficult People

    Written by: Roy Lilley

    Creative Conflict cover art
    • Creative Conflict

    • A Practical Guide for Business Negotiators
    • Written by: Bill Sanders, Frank Mobus
    • Narrated by: Barry Abrams
    • Length: 8 hrs and 9 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time....

    Creative Conflict

    Written by: Bill Sanders,

    The Essential Workplace Conflict Handbook cover art
    • The Essential Workplace Conflict Handbook

    • A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
    • Written by: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 25 mins
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
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      0 out of 5 stars 0

    The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....

    The Essential Workplace Conflict Handbook

    Written by: Barbara Mitchell,

    Good for You, Great for Me cover art
    • Good for You, Great for Me

    • Finding the Trading Zone and Winning at Win-Win Negotiation
    • Written by: Lawrence Susskind
    • Narrated by: Sean Runnette
    • Length: 6 hrs and 1 min
    • Unabridged
    • Overall
      0 out of 5 stars 0
    • Performance
      0 out of 5 stars 0
    • Story
      0 out of 5 stars 0

    Thirty years ago, Roger Fisher and Bill Ury wrote the groundbreaking book Getting to Yes. It established the mutual gains approach to negotiation....

    Good for You, Great for Me

    Written by: Lawrence Susskind

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