Showing titles in Conflict Resolution

Kissinger's six leaders are Konrad Adenauer, Charles de Gaulle, Richard Nixon, Anwar Sadat, Lee Kuan Yew and Margaret Thatcher. All of them were formed in a period when established institutions collapsed all over Europe, colonial structures gave way to independent states in Asia and Africa, and a new international order had to be created from the vestiges of the old. 

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

NLP (neuro-linguistic programming) has helped millions to overcome their fears, increase their confidence, and achieve greater success in their personal and professional lives and relationships. Now, from the company that created NLP: The New Technology of Achievement - one of the best-selling NLP books of all time - comes NLP: The Essential Guide to Neuro-Linguistic Programming.

 Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.

This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.  

Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life.

当平级同事再次以“顺手帮忙”为由将本职工作甩锅给你时，如何在不撕破脸的前提下精准设定职场边界，是每个深受内耗折磨的职场人亟需掌握的沟通生存术。每天面对模糊不清的任务指派和无止境地替人收烂摊子，你的时...

在权力不对等的职场博弈中，精准掌握向上管理与冲突解决的对话策略，让你面对高压决策时既不委曲求全，也不引爆危机。当你深陷“说真话怕得罪人，闭嘴又憋屈”的纠结处境时，这套极具实操性的沟通指南将赋予你打破...

Zbuduj zdrowe granice i opanuj sztukę codziennych negocjacji, aby skutecznie chronić swoje interesy bez poczucia winy. Niezależnie od tego, czy ustalasz podział obowiązków z partnerem, czy omawiasz warunki z wymagającym szefem, ta wspierająca i praktyczna podróż wyposaży cię w...

当职场人际冲突让你身心俱疲时，你不需要改变那些难相处的同事，而是要用高效的沟通策略重新夺回协作的主导权。无论是面对日常会议中的冷嘲热讽，还是跨部门合作时的推诿敷衍，这种高压处境常常让人倍感挫败。这份...

面对职场中推诿扯皮、无理挑衅与无休止的沟通内耗，你无需改变对方的性格，只需掌握精准的冲突管理话术与边界设定技巧。当你每天被繁杂的人际关系拖累到精疲力尽时，这套专为现代打工人设计的自我保护指南，将帮你...

Krijg direct grip op lastige gesprekken en leer zonder stress onderhandelen over jouw carrière, grenzen en relaties. Luister ernaar tijdens je woon-werkverkeer of als nuchtere voorbereiding op een stevig overleg. Je transformeert dagelijkse frictie direct in een ontspannen, doelgerichte...

تخلص من رهبة الصمت المهني وتعلم فن التواصل البنّاء لإيصال صوتك بثقة عندما تتعارض رؤيتك مع قرارات الإدارة العليا. إن كنت تشعر بالتهميش داخل بيئة العمل أو تخشى...

Transformeer slopende kantoorpolitiek en lastige collega's in professionele rust met slimme conflicthantering. Wanneer een vastgelopen samenwerking of een veeleisende manager je energie opslurpt, is het tijd om de regie stevig terug te pakken. Deze luisterervaring is je ideale mentale...