Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

An international business expert helps you understand and navigate cultural differences in this "brilliant guide to what all business leaders need to know right now" (Marshall Goldsmith, author of the New York Times and global bestseller What Got You Here Won't Get You There) When it comes to...

NEW YORK TIMES BESTSELLER The instant classic about why some ideas thrive, why others die, and how to make your ideas stick. “Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The...

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems....

This book will inspire you to focus your attention inward and outward; connect with others to give more effective feedback; influence with and without authority; navigate differences while maintaining relationships; and communicate the right message and deliver it with empathy.

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? Listen to find out more....

Create your own guide to mastering the disciplines of organizational learning with this invaluable guide based on the national bestseller The Fifth Discipline. “The Fieldbook is a must read for anyone serious about building communities of common purpose, collective action, and continuous...

Leadership and influence author Chris Widener teaches a simple three-step process to make sure you're always prepared to talk to anybody, anytime and anywhere....

Read by the author. When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . . Since the original publication of Building a StoryBrand, over one million business leaders have...

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, work colleagues around them by reading their body language...

John Kotter, the world's foremost expert on business leadership, distills twenty-five years of experience into Leading Change. A must-have for any organization, this visionary and very personal audiobook is at once inspiring, clear-headed, and filled with important implications for the future...

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers....

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction....

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles....

Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication....

Despite the high-tech tools available to salespeople, the most personal method still works best. Storytelling packs the emotional punch to turn routine presentations into productive relationships....

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The...

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

Simply Said is the essential handbook for business communication....

Réunions, Événements et Présentations explique que leur objectif est de vendre ou d'obtenir une adhésion. Les autres types devraient utiliser d'autres formes de communication pour économiser du temps et de l'argent, ainsi que pour accélérer le processus. Cet ouvrage explore les tenants...

Reuniones, eventos y presentaciones describe que el propósito de esto es vender o conseguir aprobación. Otros tipos deberían utilizar otras formas de comunicación para ahorrar tiempo y dinero, además de agilizar el proceso. Este título explora los pormenores de cada tipo de oportunidad de...

In Respect: How to Change the World One Interaction at a Time, veteran public relations executive Robert Dilenschneider delivers an insightful and original discussion of how to cultivate respectfulness in every facet of your life. You’ll learn how to embody and encourage respectful behavior and speech among work colleagues, family, friends, and others.

Mastering communication isn’t just a skill—it’s the cornerstone of trust, influence, and success. Imagine effortlessly connecting with anyone—whether a colleague, client, or loved one—leaving them feeling valued, understood, and willing to open up. Brad Beeler, a retired Special Agent with 25 years in the U.S. Secret Service, is one of the agency’s most experienced and decorated polygraph examiners. Over decades, he honed his communication expertise in high-stakes environments, extracting confessions in high-profile cases and fostering trust in delicate interactions.

Storytelling isn’t a soft skill. It’s the secret weapon to creating connection—with each other, leaders, the work, and the company. Anyone who leads and influences others in the workplace has a powerful, often untapped ability to tell stories. In The Story Effect, award-winning storyteller Danielle Krischik gives you the playbook on exactly how, where, and when to use stories to create connection and elevate performance.

As Chairman of the Napoleon Hill Institute and former CEO of Leigh Steinberg Sports & Entertainment (the inspiration for Jerry Maguire), where his first major task was to bring home negotiations for returning the NFL’s Rams to Los Angeles from St. Louis, David Meltzer followed his boss’s instructions: “Don’t negotiate to the last penny. Always be fair. Don’t do business with d--ks.” Since then, David’s taken this advice on as his mantra, not just for negotiating high-stakes deals but for navigating life.

So, you've just slid into your new role as a manager, and suddenly, it feels like you've been handed the keys to a shiny new ride without a clue on how to drive. This practical leadership book for first-time managers is your companion through the early stages of management. By diving into these pages, you'll uncover a treasure trove of real-world insights and practical strategies designed to help you not just survive but thrive in your new leadership position.

「質問力って、どうすれば伸ばせるの？」そう思ったあなたのための“答え”が、この1冊にあります。聞きたいことをうまく言葉にできない、質問の意図が伝わらない、相手の反応が冷たい……。

Este audiolivro apresenta dicas valiosas de Dale Carnegie para criar conexões profundas no trabalho e na vida.

Neste audiolivro sensível e inspirador, o empresário e palestrante Marcelo Facchini narra sua trajetória à frente da líder nacional na fabricação de implementos rodoviários Facchini, responsável por fazer circular a economia do nosso país por meio de uma malha rodoviária de milhões de quilômetros.

Забудьте о сложных психологических теориях! Эта аудиокнига — ваш практический учебник по языку влияния. Только работающие техники НЛП, которые можно применить уже сегодня. Вы получите конкретные инструменты для каждой ситуации: как договориться с ребёнком, как убедить начальника, как разрешить конфликт с партнёром, как получать "да" вместо "нет".

◎説明とは「相手が知りたいこと」を届けること・「もう一度説明して」と言われる…・説明の途中で相手がイライラし始める…

DramaDoctors Carmen White and Lennie Smith know firsthand that failure offers an opportunity to recommit to playing your best role. They have counseled thousands of people like you to use the principles of Good Drama to elevate their careers and intentionally reset their lives.

Reuniones, eventos y presentaciones describe que el propósito de esto es vender o conseguir aprobación. Otros tipos deberían utilizar otras formas de comunicación para ahorrar tiempo y dinero, además de agilizar el proceso. Este título explora los pormenores de cada tipo de oportunidad de venta o aprobación que tu empresa y tú tienen, así como consejos y recomendaciones específicas sobre cómo hacer que esto funcione mejor para tu organización y para ti mismo.

Un director no será recordado por lo que planeó, sino por lo que logró. Mucho se ha escrito sobre planeación estratégica, pero no sobre la ejecución. Y es que para planear hay una metodología clara, pero la ejecución es fundamentalmente práctica y no existe una receta única; requiere de juicio y disciplina, de saber aplicar el saber prudencial.