PRIME MEMBER EXCLUSIVE | 3 Months Free Trial

Auto-renews at INR 199/mo after 3 months. Cancel anytime. Offer ends 15 July, 2026.
Empathy cover art

Empathy

HBR Emotional Intelligence Series

 Preview
LIMITED TIME OFFER
3 Months Free Trial
Get this deal
Offer ends on 15 July, 2026 at 11:59 PM IST.
1 credit a month to use on any title.
Listen to anything from the Plus Catalogue—thousands of Audible Originals, podcasts and audiobooks.
₹199 per month after 3 months. Renews automatically. Cancel anytime. Offer ends 15 July, 2026 at 11:59 PM IST.
Download titles to your library and listen offline.

Empathy

Written by: Harvard Business Review
Narrated by: Daniel Henning, Rachel Perry
Get this deal

₹199 per month after 3 months. Renews automatically. Cancel anytime. Offer ends 15 July, 2026 at 11:59 PM IST.

Buy Now for ₹347.56

Buy Now for ₹347.56

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes", the reality is that understanding the motivations and emotions of others often proves elusive. 

This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic-and when too much empathy is just too much. 

This collection of articles from HBR includes "What Is Empathy?" by Daniel Goleman; "Why Compassion Is a Better Managerial Tactic Than Toughness" by Emma Seppala; "What Great Listeners Actually Do" by Jack Zenger and Joseph Folkman; "Empathy Is Key to a Great Meeting" by Annie McKee; "It's Harder to Empathize with People If You've Been in Their Shoes" by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; "Being Powerful Makes You Less Empathetic" by Lou Solomon; "A Process for Empathetic Product Design" by Jon Kolko; "How Facebook Uses Empathy to Keep User Data Safe" by Melissa Luu-Van; "The Limits of Empathy" by Adam Waytz; and "What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence", an interview with Daniel Goleman by Andrea Ovans.

©2017 Harvard Business School Publishing Corporation (P)2020 Gildan Media Leadership Management & Leadership Personal Success Psychology Psychology & Mental Health Self-Help Success
adbl_web_anon_alc_button_suppression_t1
All stars
Most relevant
Empathy is a hot topic these days. Everyone claims they are practicing or undertaking efforts to improve empathy, be it for customers, employees, or the general society at large. Most people incorrectly assume they know enough about what empathy means! However, most people don't fully understand what it really means to be empathetic. This audiobook does a great job of discussing some issues around this vastly misunderstood topic.

An important topic discussed well...

Something went wrong. Please try again in a few minutes.